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Crown Towers Melbourne

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Crown Towers Melbourne
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1,985 Reviews from our TripAdvisor Community

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Showing 1,927: English reviews
Miami, Florida
Level Contributor
27 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 days ago NEW

The service level in this hotel is exceptional - courteous, friendly and highly efficient. The destination offers both the leisure traveller and business user all they need - great proximity for business and at the heart of the scene for the leisure travel. An array of some of the best known chefs in the world, matched by Australia's own home... More 

Helpful?
Thank lunatrailings
Bacchus Marsh Australia
Level Contributor
135 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 3 days ago NEW

Every year we are fortunate to receive a generous gift voucher for this venue. Voucher includes Valet Parking, complimentary bottle of Sparkling Wine, overnight accommodation and breakfast in the Conservatory. From the minute we pulled up in our car until we collected the car the next morning everything was done professionally and with a minimum of fuss. From the minute... More 

Helpful?
Thank Noddy47
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 days ago NEW

I'm not a fan of casinos but I love staying at Crown Towers. I just avoid the casino, which you can do because the hotel sits on the outside and you can access the food court without entering the casino. WiFi is too expensive but with crisp sheets, clean rooms and stunning views if you are in a room that... More 

Helpful?
Thank ShambyShamby
Southbank Victoria
1 review
Reviewed 4 days ago NEW

i work in hospitality, and truly value the wonderful all round service that is provided at Crown. Would go nowhere else. I save for this treat to spend time with my family in an environment that offers 100 % value.

Review collected in partnership with this hotel

Helpful?
Thank bronwyna426
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 days ago NEW via mobile

I travel quite a bit for work and regularly stay at Hiltons and SPG hotels. In my experience, it's hard to find a large hotel that is a little bit special. The Crown Towers however fit into that category .. from the room to all the little things, it really was a grade above. While part of the casino, the... More 

Helpful?
1 Thank Michael A
Sydney
Level Contributor
67 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed 5 days ago NEW via mobile

Paid top dollar for a room here. When I came back to my room after dinner , there had been a turn down service without bottled water next to the bed. So I rang up to get some thinking that either they forgot, or perhaps only do on request. No- " we don't give out free water" - you have... More 

Helpful?
Thank Luv2travelOzzie
CrownResorts, General Manager at Crown Towers Melbourne, responded to this review

Dear Luv2travelOzzie Please allow me to apologise for the shortfall in service you have kindly taken the time to share. Rest assured, the experiences you describe are certainly not what we aspire to. Our Hotel Duty Managers have been attempting to contact you to discuss this matter further with you personally. If you’re amenable to discussing further, please contact the... More 

Sydney, Australia
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 6 days ago NEW

Nice hotel overall, but couldn't believe that I was put in a smoking room, I didn't know hotels in Australia still had smoking floors! It wasn't on the booking anywhere (booked on 3rd party website), so I encourage you to check before booking. Unfortunately, I got in fairly late so had to suck it up for one night. For a... More 

Helpful?
Thank -lost-maple-syrup-
CrownResorts, General Manager at Crown Towers Melbourne, responded to this review

Dear -Lost-maple-syrup- Thank you for taking the time to provide us with your review of your recent stay. Whilst I was pleased to read you found the hotel nice with great facilities, it was disappointing to learn that you were placed into a smoking room as a non-smoker. I can understand the frustration and disappointment this may have caused but... More 

Sydney, Australia
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 1 week ago

Really great room in all aspects. Large, with a great view and a magnificent bathroom with built in TV over the bath tub which my wife absolutely loved. The Pool area is one of the best I have ever seen for a city hotel.

Helpful?
Thank Tarek I
Level Contributor
77 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 1 week ago via mobile

I have stayed at other Crown buildings but Towers is on another level! Words cannot describe how amazing Crown Towers and their staff are! Stayed a night last week for my birthday and anniversary, Such a great welcome from staff at the front door to Valet your car. Reception staff so professional and friendly sending us up champagne and chocolates... More 

Helpful?
Thank cizo17
Sydney, Australia
Level Contributor
43 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago

I marvel at how Lloyd Williams imagined and then managed the build and fit-out of Crown Melbourne. It is over 20 years since this was built and it certainly has stood the test of time. The rooms at Crown Towers are superb. The service is 5 Star and the restaurants are truly World Class.

Review collected in partnership with this hotel

Helpful?
Thank Ashley J

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
JJ's Bar Level 1 Crown Towers 8 Whiteman Streetand Grill
JJ's Bar Level 1 Crown Towers 8 Whiteman Streetand Grill
Cuisines: Australian, Italian, Steakhouse, Seafood
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Beautifully located on the southern bank of the Yarra River in Melbourne, Crown Towers sets the benchmark for luxury hotels in Australia. Lavishly appointed and offering an impeccable standard of customer service and attention to detail, Crown Towers is a hotel that truly understands the meaning of opulence. ... more   less 

Additional Information about Crown Towers Melbourne

Address: 8 Whiteman St, Melbourne, Victoria 3006, Australia
Region: Australia > Victoria > Melbourne > Southbank
Price Range: RM1,108 - RM3,199 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crown Towers Melbourne 5*
Number of rooms: 482
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Agoda, Travelocity, Cancelon and Odigeo so you can book your Crown Towers Melbourne reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crown Towers Hotel Melbourne
Crown Hotel Melbourne
Hotel Style:
#1 Family Hotel in Melbourne
#2 Spa Hotel in Melbourne
#2 Business Hotel in Melbourne
#2 Romantic Hotel in Melbourne
#3 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Crown Towers Melbourne staff and other travellers.
18 questions
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Questions? Get answers from Crown Towers Melbourne staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a non-smoking room (unless you want to smoke of course)”
 of 5 bubbles -lost-maple-syrup-, 27 Nov 2016 | Read review
“My suggestion is request what you would like, I requested a high room with a city view and quiet and that's exactly what I received.”
 of 5 bubbles 874tareki, 23 Nov 2016 | Read review
“High Floor.”
 of 5 bubbles 502DavidK, 17 Nov 2016 | Read review
“Many dining options on site, Crystal Club is a must”
 of 5 bubbles franklymydear785, 11 Nov 2016 | Read review
“Get a room with a City view overlooking the Yarra river - and a suite for extra amenities”
 of 5 bubbles loriperth, 5 Nov 2016 | Read review
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