Have stayed in many amazing hotels in my time but nothing compared to this. Could not fault this hotel. 5 star all the way. Staff are next level courteous, booked a Tower Suite and was upgraded to the Crystal Villa! Loved it so much have booked again in Jan for a week. Hotel management - take a bow.
Spent 3 glorious nights and the Crown Towers with my husband. It was amazing - we had a fabulous room and view and enjoyed the complex as well as exploring our city centre. I highly recommend a stay at the Crown Towers. The pool is amazing, and the service outstanding. Thank you to all the staff, especially in the Crystal Club, for making our stay so valued.
I was fortunate enough to win a competition for a night in a One Bedroom Crystal Villa as part of Crown Tower's 25 year birthday celebrations. The Villa itself was absolutely magnificent, with absolute luxury in every inch of the space. It was clear staff were stretched to the absolute max, with very very long lines at the main reception desk, and our butler being run off his feet. There was also a wait for the crystal club for check in/ check out and lengthy wait for Valet. The food in the crystal club was delicious and food service wonderful. We loved the exclusiveness of our Villa elevators, and my experience in the Crown Spa was amazing, with sfaff happily accommodating my massage to be a pregnancy friendly one. The spa bath in the Villa was an incredible way to relax at the end of the day! I don't know if we will ever have the chance to stay in a Villa again, but i hope to return very soon to spend a night in Crown Towers before our bub is born! Thanks Crown Towers!…
Room was OK with a view over the river but not over the best view of the CBD. Decor was a little dated and fraying around the edges. Large room though and there is a bath unlike most Australian Hotels.
Finally, a room that’s Chromecast enabled! Easy to find USB ports. TV in bathtub. Turn down service. Little things that I love. I was only in Melbourne for one night and I’m so glad I chose to try finally Crown Towers. Friendly, early check-in. Studio room was lovely, plenty of buzz and good eats on the doorstep, and very good in room dining, too.
From Check In to Check Out our family stay was incredible. When visiting Melbourne again we wouldn’t want to stay anywhere else! Crystal club was amazing value for money and our kids really enjoyed it very aspect of it.
Late check out couldn't be accommodated even with prior notice Room missing coffee machines when delivered no pods were sent asked again was not sent.. we didn't bother asking again Dated rooms compared to crown towers Perth Luggage and valet staff were fantastic
he gentlemen who took our booking ( i cant remember his name ) heard our circumstances for only wanting to stay 1 night on a 2 night weekend he went out of his way to help me , and the josh from concierge , arranged transport and booking at the conseratery when it was all booked out. above and beyond service.
Fun night celebrating our girls 16th Birthday. Amazing in-dining food and service, room was luxurious with beautiful city views and breakfast at the conservatory had every menu item you could possible desire.
From the time of checking in at the Crystal Club with Eunice to dining at the Crystal Club with friendly welcoming staff (Mesky) make you feel like part of a family. Favourite place to stay while on a business trip with such welcoming staff.
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