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Jasper Hotel

1,126 reviews
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Traveller (210)
Room & Suite (100)
Storyboard
Overview
  • Excellent27%
  • Very good46%
  • Average18%
  • Poor7%
  • Terrible2%
Travellers talk about
Free Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
Fitness centre
4.5 Star Hotel
All hotel details
Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,126)Write a Review
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Show reviews that mention
All reviewselizabeth streetqueen victoria marketsgreat locationtram stopmelbourne centralfree tram zoneboutique hotelbreakfast was includedinner citystayed for nightswould stay againshort stayfoxtelconferencetoiletrieseateriesaustralia
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1 - 5 of 1,073 reviews
Reviewed 6 days ago

The Jasper Hotel proved to be a good position to see Melbourne from. Good access to amenities and transport. The room in the hotel was on the sixth floor and was positioned at the rear of the building which did not suffer from the street...More

1  Thank Allan S
Response from Lauren W, Front Office Manager at Jasper HotelResponded 5 days ago

Dear Allan S, Thank you for sharing your wonderful review! It is fantastic to know that you enjoyed your recent stay here at Jasper Hotel and that you would return (if it were not for us being located in a different country to yours!). Hope...More

Hotel's Favourite
Reviewed 18 December 2017 via mobile

We stayed at the Jasper for a wedding we were attending in Melbourne. The location of the hotel was excellent. We were able to easily walk to the centre of the city and just around the corner to the Queen Vic market. We stayed in...More

Thank Cecily C
Response from Lauren W, Front Office Manager at Jasper HotelResponded 19 December 2017

Dear Cecily C, Thank you so much for your 5 star review! It is wonderful to hear that you enjoyed your stay with us at Jasper Hotel. Looking forward to seeing you next time. Best regards, Lauren Wood Front Office Manager

Reviewed 1 week ago via mobile

It's located in the heart of Melbourne from which you can reach Victoria market and other landmarks easily on foot. However, I experienced multiple issues with this hotel. 1) When I emailed them to book extra one night, they didn't correspond at all until I...More

Thank HwaHyun
Response from Lauren W, Front Office Manager at Jasper HotelResponded 5 days ago

Dear HwaHyun, Thank you very much for taking the time to provide your feedback. Your review has been shared with our team both at a senior management and front-line level. We apologise for the shortfalls you experienced on this occasion and are can assure you...More

Reviewed 1 week ago via mobile

The hotel is situated in a great location, close to transport, shops and the Vic market. However the facilities are limited at the hotel and the rooms are only poor. I was at the Jasper hotel for 2 days of training where we were left...More

Thank SpannerKitch
Response from Lauren W, Front Office Manager at Jasper HotelResponded 1 week ago

Dear SpannerKitch, Thank you for sharing your feedback on TripAdvisor, It is disappointing to read your comments regarding our guest rooms and customer service. If you could kindly contact me on lauren.wood@jasperhotel.com.au so I can obtain some more details. Please accept my apologies for the...More

Reviewed 2 weeks ago via mobile

My wife and I chose this hotel as we were attending a concert at Rod Laver Arena. The hotel is in a fantastic location right next to Victoria Market and several excellent cafes and restaurants. (We had fantastic tapas at El Rincon on Victoria Street)....More

Thank Guskii
Response from Lauren W, Front Office Manager at Jasper HotelResponded 1 week ago

Dear Guskii, Thank you for your terrific review! It is wondeful to know that you enjoyed your recent stay at Jasper Hotel and that you were able to make use of the hotel facilities and surrounding local attractions. Looking forward to seeing you again next...More

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About
Amenities
Top amenities
Restaurant
Free High Speed Internet ( WiFi )
Room Service
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Dry Cleaning
Laundry Service
Banquet Room
Conference Facilities
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Details
Price range
US$99 - US$253 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#59 Business Hotel in Melbourne
#59 Romantic Hotel in Melbourne
#67 Luxury Hotel in Melbourne
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Details
Price range
US$99 - US$253 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#59 Business Hotel in Melbourne
#59 Romantic Hotel in Melbourne
#67 Luxury Hotel in Melbourne
Room types
Non-Smoking Rooms, Suites, Accessible rooms
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Traveller (210)
Room & Suite (100)
Dining (17)
Nearby
Central Business District
Full of discovery and delight, Melbourne’s laneways
tease the imagination long after you’ve put your weary
feet up to rest. They weave through the heart of the
city: cafes, bars, restaurants and boutiques,
throbbing with conversation and espresso coffee. You
never quite know what you’ll find around the next
corner: cobblestone alleys, old beer barrel hoists and
even vats of simmering organic soup. There is the air
...More
Questions & Answers
Ask a question
antonialivestotravel
22 July 2017|
AnswerShow all 2 answers
Response from Shay K | Reviewed this property |
Yes you need to swipe your card to use the lift, and your card is coded for your floor only. After 11 pm ( I think ) you need to use your swipe to get into the hotel front doors as well. Check with the hotel about early... More
0
Votes
6 April 2017|
AnswerShow all 4 answers
Response from Viv E | Reviewed this property |
Sorry I do not have the answer for you.
0
Votes
Picolla2014
25 February 2017|
Answer
Response from Amanda_Bronlund | Property representative |
Hi Picolla2014, The Hotel transfer service operates from 06:00 – 22:30 weekdays and 06:00 – 19:00 on weekends. This runs frequenty and you usually dont have to wait any longer then 15 Minutes for the Hotel Transfer bus From... More
1
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Room Tips
"Ask to get the prepaid Breakfast for $10 person is great value for a cooked meal with beverage"
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"I will enquire about a larger room next time."
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"hotel well located."
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"Not Elizabeth street side as the view from the eighth floor is unremarkable"
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