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Clarion Suites Gateway

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#31 of 158 Hotels in Melbourne
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Clarion Suites Gateway
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1,053 Reviews from our TripAdvisor Community

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Showing 1,017: English reviews
Petaling Jaya, Malaysia
Reviewed 26 April 2013

Stayed here for 3 nights in February. we got the river view which is fantastic, right across the Crown Casino. There is a balcony which we can watch people canoeing in the morning on weekends. The apartment is very well maintained and clean. And less than 5 minutes walk, there is a tramp station which we can hop on to...

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Helpful?
1Thank ChloeL918
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear Chloe, Thank you for taking the time to leave a review on tripadvisor, we have to agree we are situated in a great location and with Crown Casino and the shopping prescient within easing walking distance we appreciate that you enjoyed your time with us and all that Melbourne has to offer. We look forward to welcoming you back...

Clifton Springs, Victoria, Australia
Reviewed 22 April 2013

We have stayed here twice now. Both times in a one bedroom river view room. The first time we were on the 12th floor and it was the day after our wedding. They gave us a comp bottle of wine, a cute note and great service. We loved watching the fire things across the river at crown and the nightlife...

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Helpful?
Thank Tayla V
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear Tayla, Thank you for leaving a review on tripadvisor and most importantly for allowing us to be of service to you, your continued patronage is well recognized and most welcome at our hotel. We appreciate your lovely comments about our rooms, amenities and service and we look forward to welcoming you back when you next visit Melbourne. Kind Regards...

Senggigi, Indonesia
Reviewed 17 April 2013

As we are in a big group of family, we rented for a deluxe seaview riverview 2 BR. The room is very spacious, with kitchen, dining room and laundry machine, so it's very comfortable when you travel with the kids abroad and have to do laundry everyday and cook some instant noodle. However, what I love the most is the...

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Helpful?
Thank cclombok
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear Valued Guest, It is pleasing to read that our room met your expectations, we are a family friendly Hotel with spacious rooms to accommodate families of all sizes, as well as small groups of friends. I am pleased that you enjoyed our location, views and amenities. Our rooms have double glazing, when you retire for the night, if you...

Bathurst, Australia
Reviewed 17 April 2013

From the moment we walked into the Clarion, we had the most wonderful experience. The staff were outstanding, working as a team and offered nothing but help and advice of where to visit and what to see. Room was very clean and soooo quiet. We had the best two nights sleep we had had on our holiday. The previous hotel...

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Helpful?
Thank Diane E
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear Diane, Thank you for your lovely comments regarding your recent stay with us, we appreciate that you enjoyed our facilities and service. We do pride ourselves on our customer service and appreciate your kind words, our staff are delighted that they were able to make your stay more enjoyable. We look forward to welcoming you back when you next...

Jakarta
Reviewed 13 April 2013

We've stayed three times in this hotel. This time we were 4 people, 2Ad 1child and 1baby. We took the deluxe riverview 1BR which located in the corner facing the river. So you have 2 views. View was very nice and relaxing. Also, you can watch fire action @ Crown every nights from 7-10. Unit was ok, Not fancy and...

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1Thank HeruJakarta
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear Valued Guest, Thank you for leaving a review on trip advisor, your feedback is much appreciated as it makes it possible for our team to assess and monitor our service quality and performance. We appreciate that you enjoyed out location and all that Melbourne has to offer and we hope to welcome you back on your next visit to...

Sydney, Australia
Reviewed 9 April 2013

I have stayed at this hotel several times for business and have been surprised by the lack of consistency in terms of room size, bathroom facilities and noise. The most troubling, from my perspective, was a room which had horrendous noise from two large sized air conditioning units (one serving my apartment and the other serving my neighbours). These were...

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1Thank Josephine C
CSGManagement, General Manager at Clarion Suites Gateway, responded to this review

Dear Joshepine, Thank you for choosing to stay with us here at Clarion Suites Gateway, your feedback is much appreciated as it makes it possible for our team to assess and monitor our service quality and performance. Thank you for your comments, our bedroom windows are double glazed and generally offer a comfortable night’s sleep, unless the double window was...

Perth
Reviewed 9 April 2013

Check-in was smooth after a delayed flight - ending in a very early morning Easter Saturday. Ordered room service - which had a basic range, but was quite good in quality. The 2 bedroom river-view suite was clean and comfortable...and had a good view of the Yarra. Regrettably there was reduced (read no) servicing of the room due to Easter...

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Thank Adzaway
CSGManagement, General Manager at Clarion Suites Gateway, responded to this review

Dear Valued Guest, Thank you for your review, we appreciate that you enjoyed our location, room service and the view from your room.. Based on guest feedback in regard to this issue, of limited services, generally there is guest preference for a discounted room rate. However, we do also recognise that this may not be suitable for all our guests,...

Buenos Aires, Argentina
Reviewed 8 April 2013

This is a hotel to recommend, both for its location (walking distance from Federation Sq. and Southern Cross Station, crossing the river from Southbank -restaurants and entertainment-, with the main tram and bus lines, including the visitor bus, stopping round the corner) and for the room. We stayed at a riverview studio: it was clean, comfortable, well decorated, with a...

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Thank D_and_H_2012
CSGManagement, Public Relations Manager at Clarion Suites Gateway, responded to this review

Dear Valued Guest, Thank you for staying with us and sharing your experience on Tripadvisor. We have to agree that our location is near to many attractions like the Crown Entertainment Complex, Yarra River and south gate shopping precinct and we appreciate that you enjoyed our location, rooms and service. We are currently assessing different wi-fi solutions, and we think...

Dunedin
Reviewed 6 April 2013

Luv it .....just luv it.......... Excellent place.great staff at reception, they helped us very nicely with a smooth check in with my 2 lil ones 2 and 1 yrs old. they brought my luggage upstairs as well. The room was beautiful, cleaned every day including the kitchenette. The view of the yarra river was just excellent from our room in...

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Helpful?
Thank Hasiven
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear Valued Guest, Thank you for your lovely comments regarding your recent stay with us, we do pride ourselves on our customer service and appreciate your kind words, our staff are delighted that they were able to make your stay more enjoyable. We look forward to welcoming you back when you next visit Melbourne. Kind Regards Cindy Colliver – Executive...

Wellington, New Zealand
Reviewed 1 April 2013

Our family chose this hotel for us to stay in as part a birthday gift, and they made a good choice. The reception staff were welcoming and helpful and the rooms cleaned and items replaced and replenished whenever needed. The bed was very comfortable and we slept well and didn't hear any noise from the trains, although we overlooked Flinders...

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Helpful?
Thank Barbara W
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear Barbara, Thank you for your comments, we appreciate you taking the time to post your review. We are pleased to read that you enjoyed our location and service and we look forward to hopefully seeing you again when you next visit Melbourne. Kind Regards Kelly Matthews – Executive Office

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Explore this neighbourhood

Amenities

Highlights
  • Bar/Lounge
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Conference Facilities
  • Business Centre with Internet Access
  • Breakfast Available
Official Description (provided by the hotel)
Contemporary High-rise Hotel situated 200 meters from aquarium & 500 meters from casino, shops & Yarra River Cruises. ... more   less 

Additional Information about Clarion Suites Gateway

Address: 1 William St, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: RM462 - RM1,024 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Clarion Suites Gateway 4.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Clarion Suites Gateway Hotel Melbourne
Clarion Hotel Melbourne
Clarion Melbourne
Melbourne Clarion
Hotel Style:
#15 Family Hotel in Melbourne
#25 Romantic Hotel in Melbourne
#30 Luxury Hotel in Melbourne
#31 Business Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Clarion Suites Gateway staff and other travellers.
16 questions
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Questions? Get answers from Clarion Suites Gateway staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure your room isn't beside the lift!”
TravellerRod, 24 Apr 2017 | Read review
“Rooms without river view probably quieter.”
cougs01, 17 Apr 2017 | Read review
“Ask for river frontage.”
Flyingfox2608, 8 Apr 2017 | Read review
“If you can get a corner suite, they are fantastic!!!”
Helena039, 5 Apr 2017 | Read review
“Ask for balcony overlooking river”
joebloggsSouthStaffs, 11 Mar 2017 | Read review
5 of 5