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Mercure Melbourne Therry Street

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Mercure Melbourne Therry Street
Mercure Melbourne Therry Street
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397 Reviews from our TripAdvisor Community

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Showing 371: English reviews
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Reviewed yesterday NEWvia mobile

Noisy, bad wifi (really slow, neded for working) and really small rooms. The relation quality/price really questionable... Usually the Mercure Hotel are a real 4 stars hotel. Good location, but I can not say anything better than that.

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Helpful?
Thank Roc G
Reviewed 1 week ago via mobile

I stayed at Mercure Therry Street last week on my first trip to Melbourne. Got to say it was brilliant! I stayed for 3 nights and the room only cost me over $300 - can't ask for more with a room right in the CBD. The room looked charming with a huge picture of city circle tram above the bed....

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Thank Hong Ngoc N
Greater Melbourne, Australia
Reviewed 2 weeks ago

I unfortunately left my new face cleanser wash in the shower and when I tried to pick it up was told it was never there. Only explanation is the cleaners took it. I understand there must be many things left in hotels but reputable establishments should keep items for at least 3-7 days. This place is dodgy.

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Helpful?
Thank ezmewebb
MercureTherryStreet, General Manager at Mercure Melbourne Therry Street, responded to this review

Dear ezmewebb, Thank you for your feedback. I have tried contacting you on three occasions to get some further information about your missing face cream. Please be assured that our staff have not stolen your face wash cream and such an allegation is unfounded and severe. We are happy to work with you to locate your cream or organise a...

Brisbane, Australia
Reviewed 4 weeks ago via mobile

Good location. Good ammenities. Internet ok. Facilities limited. Head over for breakfast at vic market. Onsite breakfast ok. Cooked to liking, beats buffet prepares eggs. Ask for coffee and don't us the machine. Coffee out of it does not pass... room set up comfortable and so are beds. Bathroom a bit small. But works well.

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Thank peterM3513OQ
Reviewed 4 weeks ago via mobile

It strikes me this building was built for student accomodation and then transformed into a Motel. Poor maintenance Timber floors means all the noise from upstairs is transferred into the room. There is also a lot of street noise. Very convenient to Victoria Markets and the CBD.

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Helpful?
Thank Jason W
MercureTherryStreet, General Manager at Mercure Melbourne Therry Street, responded to this review

Dear Jason W, Sorry to hear your stay was noisy, do let our team know if we can assist with any noisy neighbours during your stay. Trust you will give us an opportunity to serve you better on your next visit. Regards, Akshay Deosthali General Manager

Toowoomba
Reviewed 4 weeks ago

Was in Melbourne for two nights on business, this was a clean hotel with good service and very conveniently located in the north side of the Melbourne CBD. My room while small had everything I needed.

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Helpful?
Thank kentaurides
MercureTherryStreet, General Manager at Mercure Melbourne Therry Street, responded to this review

Dear kenaurides, Thanks for your feedback which I'm sure will help fellow business travellers make their decision to stay with us! See you on your next visit to Melbourne, Akshay Deosthali General Manager

Mooloolaba, Australia
Reviewed 4 weeks ago via mobile

The rooms here are updated, clean and a great comfortable bed. It is actually what u see on the site. The location is set right across from the Victoria markets. Get on the Vic market website and see the opening hours. We went to the night markets and had a hoot listening to music and eating and shopping. You are...

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Helpful?
Thank taragoviews
MercureTherryStreet, General Manager at Mercure Melbourne Therry Street, responded to this review

Dear Taragoviews, Great to hear from you and your positive experience. The night markets are certainly a hit and this year they were extended by 4 weeks due to popular demand! Regards, Akshay Deosthali General Manager

Singapore, Singapore
Reviewed 5 weeks ago

I was 'housed' here (yes, like a prisoner) for a business trip and it was a disaster. The insulation on the rooms is terrible; it sounds like someone is stomping over you whenever the person upstairs is walking up above. I left my room for the day and upon return it looks like whoever cleaned the room did the least...

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Helpful?
Thank Matyboom
MercureTherryStreet, General Manager at Mercure Melbourne Therry Street, responded to this review

Dear Matyboom, Thank you for your feedback. I was disappointed to hear about your stay, do accept my apologies. Do let our team know during your stay if we can make your stay more comfortable. Please do reach me at info@mercuretherrystreet.com.au so we can discuss your stay further. Regards, Akshay Deosthali General Manager

Brisbane, Australia
Reviewed 12 March 2017

The hotel is great, not a holiday style view but the rooms are nice, clean and well equipped. Close to Elizabeth Street which is where all the action is for travellers. Close to the Queen Victoria Markets

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Thank Keith_Travel_Lite
Crawley, United Kingdom
Reviewed 7 March 2017 via mobile

From our home in the U.K. we chose this hotel for our first visit to Melbourne. Primarily for its location, as it seemed ideally placed for access to Queen Victoria Market and the Free Tram network. We were not disappointed, if we ever go back then we'd choose this hotel again. It was fairly standard as far as the rooms...

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Helpful?
Thank Kels0laddie
MercureTherryStreet, General Manager at Mercure Melbourne Therry Street, responded to this review

Dear Kels0laddie, Thank you so much for your review. The markets are a highlight amongst all our guests! Great to hear your Australia trip and we'll see you next time. Regards, Akshay Deosthali General Manager

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Mercure Melbourne Therry Street features 80 fully refurbished non-smoking hotel rooms with kitchenettes. Our rooms start on the 9th floor and have amazing views of the Melbourne CBD and shopping district. Situated opposite the iconic Queen Victoria Markets and within an easy walk of Melbournes shopping & entertainment district, our guests will never be short of something to do or see. Never be disconnected with Free WiFi for all guests! ... more   less 

Additional Information about Mercure Melbourne Therry Street

Address: 43 Therry St, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: RM388 - RM853 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Melbourne Therry Street 4*
Number of rooms: 80
Reservation Options:
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Hotel Style:
#88 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Melbourne Therry Street staff and other travellers.
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Questions? Get answers from Mercure Melbourne Therry Street staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Somewhere in the middle floors.”
SaitElibol, 3 Mar 2017 | Read review
“I would assume that most rooms would be fine, given the layout of the place and also double glazing which removes any noise issues.”
TheSlothMelbourne, 16 Jan 2017 | Read review
“get a higher room with views of the cricket staduim”
hennaeel, 2 Dec 2016 | Read review
“Ask for quiet room, higher up. Sometimes big groups check in and it can be noisy”
marienkaefer79, 26 Nov 2016 | Read review
“Ask for a Privilege Room - the view may be better”
TempleofPeace, 11 Nov 2016 | Read review
5 of 5