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Mercure Melbourne Therry Street

Agoda.comUS$90*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$194*
US$90*
Great Deal
US$91*
US$106*
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Mercure Melbourne Therry Street
Mercure Melbourne Therry Street
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404 Reviews from our TripAdvisor Community

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Showing 376: English reviews
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Sheffield, United Kingdom
Reviewed 2 weeks ago

Strange entrance with no lobby and very little space. Rooms small, adequate for one or two night stay but no more. No space to put anything in bathroom. Buffet breakfast adequate at best. Had an incident with staff member on duty when waiting for a chauffeur to take us to airport. We were waiting upstairs as there is no lobby...

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Helpful?
Thank Kathryn W
MercureTherryStreet, General Manager at Mercure Melbourne Therry Street, responded to this review

Dear Kathryn W, Thank you for your feedback. I was disappointed to hear about the miscommunication at Reception regarding your hotel transfer. We have reviewed our procedure to handover pick up and drop offs within our team so this does not happen in the future. Regards, Akshay Deosthali General Manager

Sydney, Australia
Reviewed 2 weeks ago

Stayed here before and location is great however no food or bar at night is devalues being Accor Member as no discounted meal or drinks available. Bit further away from the main restaurant precinct so either have to walk further or settle on the limited local offer

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Glenn R
MercureTherryStreet, General Manager at Mercure Melbourne Therry Street, responded to this review

Dear GlennR, Thank you for your feedback and contacting the hotel. We do a limited service offering or Breakfast and Room Service in the hotel. Our members are more than welcome to take advantage of their discounts at the nearby Ibis Melbourne. Regards, Akshay Deosthali General Manager

Bendigo, Australia
Reviewed 3 weeks ago

close to vic market, city centre plenty of cafes/restaurants close by easy walk or free tram into centre good buffet breakfast walking distance to Carlton attractions not able to access outside balcony

Review collected in partnership with Accorhotels.com
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Helpful?
Thank L5709OFchrist
MercureTherryStreet, General Manager at Mercure Melbourne Therry Street, responded to this review

Dear L5709OFchrist, Thanks for your review. We are certainly a stone's throw from the best eats in Melbourne and Carlton! Regards, Akshay Deosthali General Manager

Mehun-sur-Yevre, France
Reviewed 3 weeks ago

Just when entering teh hotel you seem it is starnge, No lobby, a small front desk and then take the lift direct to the room with no view. very unlighted atmosphere and poor facilities. No lobby to meet people, no meeting room at disposal unless you book in advance,

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Helpful?
Thank Sparmator
MercureTherryStreet, General Manager at Mercure Melbourne Therry Street, responded to this review

Dear Sparmator, Thank you for your feedback. I was sorry to hear about your poor experience. We do have our Business Centre area as well as our Restaurant which we can open at any time. Our Meeting Room can certainly be pre-booked for your next stay. Regards, Akshay Deosthali General Manager

Sydney, Australia
Reviewed 3 weeks ago

Stayed here for 3 nights, the room was lovely. When I arrived, it was very cold, and the heating in my room wasn't working, but after a call to reception, maintenance turned up straight away and managed to sort out the heating system. Housekeeping could do a slightly better job (they hadn't noticed that the previous guest had left a...

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Helpful?
Thank Joanne H
MercureTherryStreet, General Manager at Mercure Melbourne Therry Street, responded to this review

Dear Joanne H, Thank you for your feedback. I will certainly be following up with my Housekeeping Team regarding the issues raised as these should be certainly checked thoroughly before check in. We appreciate the kind words about our team and I'll be sure to pass that on. Regards, Akshay Deosthali General Manager

Reviewed 4 weeks ago via mobile

Noisy, bad wifi (really slow, neded for working) and really small rooms. The relation quality/price really questionable... Usually the Mercure Hotel are a real 4 stars hotel. Good location, but I can not say anything better than that.

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Helpful?
Thank Roc G
MercureTherryStreet, General Manager at Mercure Melbourne Therry Street, responded to this review

Dear Roc G, Thank you for your feedback and was disappointed to hear about your experience. Our rooms are slightly different as they all have a kitchenette which is a unique feature from the standard Mercure rooms. Glad to see you took advantage of our central location. Regards, Akshay Deosthali General Manager

Reviewed 14 April 2017 via mobile

I stayed at Mercure Therry Street last week on my first trip to Melbourne. Got to say it was brilliant! I stayed for 3 nights and the room only cost me over $300 - can't ask for more with a room right in the CBD. The room looked charming with a huge picture of city circle tram above the bed....

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Helpful?
Thank Hong Ngoc N
MercureTherryStreet, General Manager at Mercure Melbourne Therry Street, responded to this review

Dear Hong Ngoc N, Thank you so much for your fabulous feedback. We are glad to hear you took advantage of our deals and enjoyed your stay in the centre of the city. I will be sure to pass on your kind words to our team member who assisted you on check in. Regards, Akshay Deosthali General Manager

Greater Melbourne, Australia
Reviewed 10 April 2017

I unfortunately left my new face cleanser wash in the shower and when I tried to pick it up was told it was never there. Only explanation is the cleaners took it. I understand there must be many things left in hotels but reputable establishments should keep items for at least 3-7 days. This place is dodgy.

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Helpful?
Thank ezmewebb
MercureTherryStreet, General Manager at Mercure Melbourne Therry Street, responded to this review

Dear ezmewebb, Thank you for your feedback. I have tried contacting you on three occasions to get some further information about your missing face cream. Please be assured that our staff have not stolen your face wash cream and such an allegation is unfounded and severe. We are happy to work with you to locate your cream or organise a...

Brisbane, Australia
Reviewed 28 March 2017 via mobile

Good location. Good ammenities. Internet ok. Facilities limited. Head over for breakfast at vic market. Onsite breakfast ok. Cooked to liking, beats buffet prepares eggs. Ask for coffee and don't us the machine. Coffee out of it does not pass... room set up comfortable and so are beds. Bathroom a bit small. But works well.

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Helpful?
Thank peterM3513OQ
Reviewed 26 March 2017 via mobile

It strikes me this building was built for student accomodation and then transformed into a Motel. Poor maintenance Timber floors means all the noise from upstairs is transferred into the room. There is also a lot of street noise. Very convenient to Victoria Markets and the CBD.

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Helpful?
Thank Jason W
MercureTherryStreet, General Manager at Mercure Melbourne Therry Street, responded to this review

Dear Jason W, Sorry to hear your stay was noisy, do let our team know if we can assist with any noisy neighbours during your stay. Trust you will give us an opportunity to serve you better on your next visit. Regards, Akshay Deosthali General Manager

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11/06/2017 12/06/2017
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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Mercure Melbourne Therry Street features 80 fully refurbished non-smoking hotel rooms with kitchenettes. Our rooms start on the 9th floor and have amazing views of the Melbourne CBD and shopping district. Situated opposite the iconic Queen Victoria Markets and within an easy walk of Melbournes shopping & entertainment district, our guests will never be short of something to do or see. Never be disconnected with Free WiFi for all guests! ... more   less 

Additional Information about Mercure Melbourne Therry Street

Address: 43 Therry St, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: RM277 - RM795 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Melbourne Therry Street 4*
Number of rooms: 80
Reservation Options:
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Hotel Style:
#92 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Melbourne Therry Street staff and other travellers.
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Questions? Get answers from Mercure Melbourne Therry Street staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a ful view! No buildings half blocking the window,”
, 2 May 2017 | Read review
“Somewhere in the middle floors.”
SaitElibol, 3 Mar 2017 | Read review
“I would assume that most rooms would be fine, given the layout of the place and also double glazing which removes any noise issues.”
TheSlothMelbourne, 16 Jan 2017 | Read review
“get a higher room with views of the cricket staduim”
hennaeel, 2 Dec 2016 | Read review
“Ask for quiet room, higher up. Sometimes big groups check in and it can be noisy”
marienkaefer79, 26 Nov 2016 | Read review
5 of 5
Agoda.com
US$90* /night
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Expedia.comUS$91
TravelocityUS$106
AMOMAUS$194
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*Disclaimer
Prices are for 1 room, 2 adults
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