We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Crown Promenade Melbourne

Show Prices
#24 of 157 Hotels in Melbourne
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 6 more sites!
Professional photos
Crown Promenade Melbourne
Crown Promenade Melbourne
Panoramas (10)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,129 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 2,050: English reviews
Holywood, United Kingdom
Reviewed yesterday NEW

Stayed at the Crown in November and it was fabulous, the rooms were very comfortable and spacious, the service was great. The plus side about the crown was the food and restaurants available within walking distance. The hotel facilities where great, swimming pool with an excellent gymnasium. I'd recommend this to families and people who want to come for a...

 Report
Helpful?
Thank MPT101291
Launceston, Australia
Reviewed 2 days ago NEW

stayed with our grandchildren and we were very well looked after. Children loved the pool. Staff very helpful. Easy access to tram services with only a short ride to CBD. Room was clean and in good condition

 Report
Helpful?
Thank Stanve
Southbank Victoria
Reviewed 4 days ago NEW

Staying at the Crown Promenade was an absolute pleasure. On arrival staff were very friendly, and due to an offer got a big bottle of bubbles which was great. The pool was so lovely, there were young kids playing around so couldn't swim lengths like planned, but that was no problem as I sat relaxing In the Jacuzzi. The location...

 Report
Helpful?
1Thank Sian S
N/A
Reviewed 5 days ago NEW

Great location, outstanding entertainment under the same roof. We enjoyed the place and always looking forward to come back. We celebrated our anniversary all we had some friends coming to join us for lunch

 Report
Helpful?
Thank josipb717
Bradford, United Kingdom
Reviewed 6 days ago NEWvia mobile

Superb room, modernly furnished and decent value for money. Hotel is exactly what you'd expect for a modern casino style resort. Staff were very friendly and welcoming and I enjoyed the stay...I'd happily go back

 Report
Helpful?
Thank Paul S
Hobart, Australia
Reviewed 6 days ago NEWvia mobile

It's a good clean property but check in staff don't really go that extra mile to give you all the info you need. For example we were on a package but no confirmation of information on inclusions or how to get them like breaks, free parking, etc. shouldn't have to ask. No info given on check in and it was...

 Report
Helpful?
Thank thevoice68
CrownResorts, General Manager at Crown Promenade Melbourne, responded to this review

Thank you for reviewing your recent stay. Firstly please accept my apologies for the shortfalls in service you encountered, in particular during your check-in at the Front Desk. The points you've noted will be addressed to ensure there are no future occurrences. On a more positive note it was wonderful to read that our Guest Services and Food & Beverage...

London, United Kingdom
Reviewed 1 week ago

Average, apart for a couple of poeple of the staff that were extremely helpful and friendly (Elizabeth at the Bell desk and Meh in the Brekfast area) the rest of the staff barely smiled. Absolutely shocking internet...couldn't even read 1 email. Uncomfortable pillows and bed and very poor up-keep. Paid $5.00 for a small bottle of water because they didn't...

 Report
Helpful?
Thank PalmaD66
CrownResorts, General Manager at Crown Promenade Melbourne, responded to this review

Thank you for taking the time to review your recent visit. Firstly allow me to apologise for not meeting your expectations, it is always disappointing to learn that one of our guests didn’t enjoy their stay. Our complimentary internet service is usually well received which is good for general internet browsing and email checking and we have a 24/7 technical...

London
Reviewed 2 weeks ago

This hotel is one of a complex of hotels, shopping malls, conference centres, cinemas, eating places and, of course, the massive casino. This mini Vagas dominates the South Bank and if you love Caesar's Palace then this is for you. The actual Promenade establishment is a very polished act. The reception staff are efficient and friendly. We had a 22nd...

 Report
Helpful?
1Thank AddickMark
Queensland, Australia
Reviewed 2 weeks ago via mobile

To say I am impressed with this hotel would be an understatement. From the moment I was greeted in my taxi to reception and room service it has been outstanding. The room is spacious, impeccably clean and the bed was so comfortable. Room service meals were fast and plentiful and a change to the standard menu, no problem whatsoever. This...

 Report
Helpful?
Thank draytie
Brisbane Region, Australia
Reviewed 2 weeks ago

We had a one week stay in this lovely hotel for both business & pleasure. Very impressed with the service and friendliness of all the hotel staff; starting from the greeting at the car all the way through to the room housekeeping, such a pleasure that everyone was so pleasant and helpful during our stay. The location of this hotel...

 Report
Helpful?
Thank dds777

762 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (595)
Viewed
Family/Play Areas (1)
Viewed
Hotel & Grounds (63)
Viewed
Bathroom (66)
Viewed
View from Room (79)
Viewed
Room/Suite (151)
Viewed
Dining (6)
Viewed
Pool/Beach Area (19)
Viewed
Other (210)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (145)
Viewed
Amenities (20)
Viewed
Pool (13)
Viewed
Dining (25)
Viewed
Standard King Room (27)
Viewed
Studio (28)
Viewed
The Hotel (32)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (22)
Viewed
Room/Suite (4)
Viewed
Bathroom (1)
Viewed
Hotel & Grounds (7)
Viewed
Dining (1)
Viewed
Pool/Beach Area (3)
Viewed
Other (6)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Melbourne hotels
Crown Metropol Melbourne
#22 of 157 in Melbourne
3,422 reviews
Southbank
Crown Towers Melbourne
Crown Towers Melbourne
#2 of 157 in Melbourne
1,992 reviews
Southbank
The Langham, Melbourne
The Langham, Melbourne
#4 of 157 in Melbourne
4,834 reviews
Show Prices
Show Prices
Show Prices
Docklands
Crowne Plaza Melbourne
Crowne Plaza Melbourne
#74 of 157 in Melbourne
1,258 reviews
Quay West Suites Melbourne
#8 of 157 in Melbourne
967 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Relaxed, award-winning and thoroughly modern, Melbourne's Crown Promenade offers you a fresh perspective on how good a hotel can be. Located in the heart of the action - Melbourne's vibrant Southbank entertainment precinct and directly linked to the exciting Crown Entertainment Complex, Crown Promenade is also close to the CBD, the Melbourne Exhibition Centre and the city's most famous arts and sporting facilities. Eat and drink in style at Mesh restaurant or Tonic Bar, relax by the pool or take a walk to the 24 hour action of Melbourne's Crown Entertainment Complex. Sleep, eat, work or play - you can do it all in style at Crown Promenade. ... more   less 

Additional Information about Crown Promenade Melbourne

Address: 8 Whiteman St | Southbank, Melbourne, Victoria 3006, Australia
Region: Australia > Victoria > Melbourne > Southbank
Price Range: RM698 - RM1,698 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crown Promenade Melbourne 4*
Number of rooms: 465
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Cancelon, HotelTravel.com, Agoda, Odigeo, TravelClick, Travelocity and Priceline so you can book your Crown Promenade Melbourne reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Crown Promenade
Hotel Style:
#9 Spa Hotel in Melbourne
#18 Romantic Hotel in Melbourne
#20 Family Hotel in Melbourne
#22 Business Hotel in Melbourne
#23 Luxury Hotel in Melbourne
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Crown Promenade Melbourne staff and other travellers.
21 questions
Ask a question
Singapore
3 months ago
Adelaide, Australia
29 days ago
6 months ago

See all questions (21)

Questions? Get answers from Crown Promenade Melbourne staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Use the bathroom floor towel and avoid accidents as floor gets very slippery when wet.”
 of 5 bubbles AddickMark, 24 Nov 2016 | Read review
“Try to get a room facing the North - for wonderful views over the South Bank/Yarra river area”
 of 5 bubbles dds777, 23 Nov 2016 | Read review
“try to get accessible rooms higher up for a better view”
 of 5 bubbles JoW552, 13 Nov 2016 | Read review
“21st floor - great views from Albert park to harbour”
 of 5 bubbles mjhal, 29 Oct 2016 | Read review
“Ask for higher level.”
 of 5 bubbles DorothyH652, 28 Oct 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay