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Crown Promenade Melbourne

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#26 of 156 Hotels in Melbourne
Certificate of Excellence
GreenLeadersSilver level
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Crown Promenade Melbourne
Crown Promenade Melbourne
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2,246 Reviews from our TripAdvisor Community

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There are newer reviews for Crown Promenade Melbourne
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Showing 2,155: English reviews
West Palm Beach, Florida
Reviewed 1 week ago via mobile

Excellent hotel location.. located in the heart of the city. Tram is free, u can walk anywhere.. eat and shop and site see in walking distance. Thank you to the bell desk manager/supervisor and the bell staff! Thank u Alex for going out of ur way in making sure my husband and I did not miss our excursion. Qantas Airlines...

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Helpful?
Thank JessIcaPalmBeach
CrownHotelsGM, General Manager at Crown Promenade Melbourne, responded to this review

Thank you for the fantastic five-star review, JessIcaPalmBeach! It sounds like you had an unforgettable visit to Melbourne and our Bell Desk team helped you plan some great day trips - The Great Ocean Road is a favourite. I will ensure your kind words regarding Alex and the team are shared with my colleagues. Melbournians take their coffee very seriously,...

Southbank Victoria
Reviewed 1 week ago

Great stay,good sleep,good location easy parking the shower was great,we had dinner at consertavory was amazing,it was our 33 wedding anniversary we had a great time. We have been there before,the hotel gave us complementry bottle of champagne. Thank you

Review collected in partnership with this hotel
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Helpful?
Thank F344KZbillc
Southbank Victoria
Reviewed 1 week ago

whether you're staying overnight, a weekend or for a week or more, the Crown Promenade is absolutely perfect. nothing short of luxuriousness, the staff make you feel like you are a Hollywood Star. We highly recommend this hotel. Service outstanding, amenities outstanding, worth every cent every time.

Review collected in partnership with this hotel
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Helpful?
1Thank 927philn
CrownHotelsGM, General Manager at Crown Promenade Melbourne, responded to this review

Dear 927philn, Thank you for your review - I am delighted to hear that you "loved" your stay with us. We try to make all of our guests feel like "stars" and are truly grateful for your lovely compliments. Please make sure to visit us again soon; we certainly look forward to making your stay just as outstanding as your...

Melbourne
Reviewed 1 week ago via mobile

We stayed here for two nights to celebrate our anniversary and had a fantastic time. The hotel was very modern, we had a fantastic view of the city and it was very central. The bed was very comfortable as well. A great place to stay if you want to be part of all Crown has to offer. The price was...

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Helpful?
Thank SaySteph
Sydney, Australia
Reviewed 1 week ago

This was the perfect room for a business trip with reasonable wifi sufficient for email or web browsing and convenient power operated curtains and blinds as well as DND and MUMR lights, secure door locks, and good intensity lighting throughout. The water pressure in the shower is a little on the weak side and apart from the clock everything worked...

Review collected in partnership with this hotel
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Helpful?
Thank philipargy
CrownHotelsGM, General Manager at Crown Promenade Melbourne, responded to this review

Dear philipargy, Thanks for choosing Crown Promenade Melbourne and for sharing your valuable feedback. We pride ourselves on being a smart choice for corporate travellers providing complimentary Wi-Fi and well-configured, spacious guest rooms. You have raised several points of concern which I will be addressing with my management team and would like to thank you for bringing this to my...

Southbank Victoria
Reviewed 1 week ago

Wonderful 3 day stay with very obliging Guest Services who were wonderful in assisting our personal celebration. Great room with fantastic view, very clean and modern, and great bed. Cant recommend highly enough.

Review collected in partnership with this hotel
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Helpful?
Thank H7336EPmarks
CrownHotelsGM, General Manager at Crown Promenade Melbourne, responded to this review

Dear H7336EPmarks, Thank you for your review. I am delighted to learn that your stay with us was "fantastic" and our team provided you with exceptional customer service. Your comments regarding the "clean and modern" room were also appreciated, ​and I hope to welcome you back again soon. Sincerely, Greg Moore General Manager Crown Promenade Melbourne

Auckland
Reviewed 1 week ago

My wife and I spent 3 nights at the Crown Promenade whilst in Melbourne for the Australian Open. The hotel is perfectly situated for easy access to the city and the sport precinct, with several good restaurants in the vicinity. Check in was friendly and efficient and the room was modern, comfortable and immaculate with a great view over the...

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Thank RJS2
Melbourne, Australia
Reviewed 1 week ago

Thoroughly enjoyed our stay at Crown Promenade & would recommend it to everyone! We have been staying here for years & wouldn't go anywhere else. Crown always provides and exceptional experience for everyone, and that's why we choose Crown.

Review collected in partnership with this hotel
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Helpful?
Thank sammycerra
CrownHotelsGM, General Manager at Crown Promenade Melbourne, responded to this review

Thank you for staying with us again, sammycerra. I appreciate your continued support. It was great to read that your recent stay was enjoyable and our team took good care of you. I am thrilled we remain your hotel of choice and thank you for recommending us. I look forward to welcoming you back again soon. Sincerely, Greg Moore General...

Colombo, Sri Lanka
Reviewed 1 week ago via mobile

Stayed for 4 nights and great location... had good restaurant, cinema and shopping in the crown Centre ... very convenient... lovely service.... Hotel breakfast was really great... good hotel to have a conference... I was attending the HR Tech fest which was held at the hotel ...

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Thank Ushaan
Southbank Victoria
Reviewed 1 week ago

Great service but the room was nothing impressive I was expecting more not the crown experience we expected could have a nicer room somewhere else for the same price disappointed. The towels where rough and they bathroom had poor lighting

Review collected in partnership with this hotel
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Helpful?
Thank holliep791
CrownHotelsGM, General Manager at Crown Promenade Melbourne, responded to this review

Dear holliep791, Thank you for taking the time to share your feedback on Tripadvisor. It was pleasing to read that my team provided you with "great" service on your recent stay; however, I was naturally disappointed to learn that your room did not meet your expectations. I have shared your comments regarding the towels with our Housekeeping Manager and would...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Relaxed, award-winning and thoroughly modern, Melbourne's Crown Promenade offers you a fresh perspective on how good a hotel can be. Located in the heart of the action - Melbourne's vibrant Southbank entertainment precinct and directly linked to the exciting Crown Entertainment Complex, Crown Promenade is also close to the CBD, the Melbourne Exhibition Centre and the city's most famous arts and sporting facilities. Eat and drink in style at Mesh restaurant or Tonic Bar, relax by the pool or take a walk to the 24 hour action of Melbourne's Crown Entertainment Complex. Sleep, eat, work or play - you can do it all in style at Crown Promenade. ... more   less 

Additional Information about Crown Promenade Melbourne

Address: 8 Whiteman St | Southbank, Melbourne, Victoria 3006, Australia
Region: Australia > Victoria > Melbourne > Southbank
Price Range: RM791 - RM1,964 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crown Promenade Melbourne 4*
Number of rooms: 465
Reservation Options:
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Also Known As:
Hotel Crown Promenade
Hotel Style:
#5 Green Hotel in Melbourne
#9 Spa Hotel in Melbourne
#18 Romantic Hotel in Melbourne
#20 Family Hotel in Melbourne
#22 Business Hotel in Melbourne
#25 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Crown Promenade Melbourne staff and other travellers.
23 questions
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Singapore
6 months ago
Adelaide, Australia
3 months ago
9 months ago

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Questions? Get answers from Crown Promenade Melbourne staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from the rooms near the lifts.”
 of 5 bubbles Carolinahej, 21 Feb 2017 | Read review
“Higher floors have ceiling to floor windows”
 of 5 bubbles Fareasttraveller515, 15 Feb 2017 | Read review
“Ask for high floor to get a view”
 of 5 bubbles Hancocks, 5 Feb 2017 | Read review
“City /Yarra River view would be best to fully enjoy views of my beautiful home town”
 of 5 bubbles Limmy27, 2 Feb 2017 | Read review
“Request a room near the top for great views”
 of 5 bubbles 326gailf, 25 Jan 2017 | Read review
5 of 5