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Crown Promenade Melbourne

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#25 of 160 Hotels in Melbourne
Certificate of Excellence
GreenLeadersSilver level
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Crown Promenade Melbourne
Crown Promenade Melbourne
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2,287 Reviews from our TripAdvisor Community

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There are newer reviews for Crown Promenade Melbourne
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Showing 2,194: English reviews
Melbourne, Vic
Reviewed 23 December 2015

I had never stayed at Crown before and was probably expecting a bit more from the room. It was nice, but nothing exceptional. The shower however was awesome! The pool was beautiful but closes at 9pm. It is a real shame in summer as all the lights of the city were coming on as we all got chucked out. Would...

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Thank ozeahmed
Bilaspur, India
Reviewed 23 December 2015

An amazing hotel... The grandeur strikes you at first and then you easily mix in... its not just a hotel but a whole complex wherein you can goto the casino and...the food court... awesome view from the glass walls(its not a window) but the whole wall... and view outside is more than awesome... the higher you are ..the better view...

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Thank AMY_Syd
Victoria
Reviewed 23 December 2015

We stayed here on a Saturday night and had no trouble with the valet or check in. Our room was spacious on the 7th floor and featured a king sized bed and bathroom with huge shower. Room was very quiet at night and heavy curtains ensured the room stayed nice and dark in the morning. Location of the hotel is...

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Thank rollcredit
Doncaster, United Kingdom
Reviewed 22 December 2015

The hotel has great views over the river and the business district/centre of Melbourne. It is easy to walk to all central shopping areas and is within easy strolling distance of all public transport and central attractions. The hotel is also part of the casino complex so has access to a number of eating establishments and bars. My wife and...

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Thank Alan C
Brisbane, Australia
Reviewed 21 December 2015

Great location, great amenities, great food. Pillow heaven. There were so many pillows. This was my second stay and both times everything has been perfect. Even the free WiFi is good for a hotel offering. Don't forget to visit the gym.

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1Thank Andrew M
CrownHotels, General Manager at Crown Promenade Melbourne, responded to this review

Wishing you a very Merry Christmas and a safe New Year! Thank you for the terrific 5 star review! We value your heartfelt comments and are overwhelmed to know we are your “new Melbourne home” – a hotelier can receive no greater compliment. Our team pride themselves on providing a consistent exceptional level of service and to read that each...

Melbourne, Australia
Reviewed 21 December 2015

Review collected in partnership with Amoma.com
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Thank nicolettabL2861MW
Sydney, Australia
Reviewed 20 December 2015 via mobile

From the moment you arrive at Crown Promenade you know you're in for something special. EVERY staff member we encountered was polite, helpful and professional, from Porters to Housekeepers to Receptionists (breakfast floor staff could use a smarten up). Our room was beautiful and perfectly clean. We were on the 19th floor and it was stunning. The pool area can...

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1Thank bbsydney96
CrownHotels, General Manager at Crown Promenade Melbourne, responded to this review

Thank you for taking the time to write such a positive review! We were delighted to read that our team was able to make your stay “something special”, and that every staff member your encountered was “polite, helpful and professional”. The pool is a lovely facility complimented well by attentive staff ready to assist when possible. Our Housekeeping team will...

Melbourne
Reviewed 20 December 2015

My husband and I just stayed at this hotel and were impressed by the room, however there was only one sort of tea available (when we ordered tea they said they did not have any camomile tea so would bring peppermint tea, then brought chamomile tea). More disturbing was the cute packet of mints beside the bed to welcome guests...

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Thank AlexofMelbourne
CrownHotels, General Manager at Crown Promenade Melbourne, responded to this review

Thanks for taking the time to share your recent experience with us. Whilst we were pleased to read you were “impressed by the room, friendly service and great views” it was disappointing to learn we had missed the mark on a couple of points. Please accept my sincere apologies and your comments have been shared with the Housekeeping Manager to...

Melbourne, Australia
Reviewed 19 December 2015

Great place. Bed was comfortable, room was clean and reek fast was very very good. Valet parking was quick as well. Staff were amazing and very helpful. It is good being able to get away from the crowds at the crown towers

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Thank Kathleen P
CrownHotels, General Manager at Crown Promenade Melbourne, responded to this review

Thank you for taking the time to review your recent stay with us. We were thrilled to read you found us to be a “great place” and that the staff were “amazing and very helpful” – your comments will be shared and appreciated by our team. Our F&B team appreciate your kind words that breakfast was “very, very good” as...

Devonport, Australia
Reviewed 19 December 2015

Stayed for 2 nights and loved the view from the room, the location and how quiet it was. The bed was lovely- crisp sheets and comfortable. The staff were very helpful. Would highly recommend and can't wait to stay there again.

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Thank Louise R
CrownHotels, General Manager at Crown Promenade Melbourne, responded to this review

Thank you for the 5 star review! We were thrilled to read that you would “highly recommend” our hotel and that you can’t wait to return. Our team will be gladdened to learn you found them “very helpful” as they work tirelessly to provide to a unique and personalised service to all our guests. Thanks again for the positive review...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Relaxed, award-winning and thoroughly modern, Melbourne's Crown Promenade offers you a fresh perspective on how good a hotel can be. Located in the heart of the action - Melbourne's vibrant Southbank entertainment precinct and directly linked to the exciting Crown Entertainment Complex, Crown Promenade is also close to the CBD, the Melbourne Exhibition Centre and the city's most famous arts and sporting facilities. Eat and drink in style at Mesh restaurant or Tonic Bar, relax by the pool or take a walk to the 24 hour action of Melbourne's Crown Entertainment Complex. Sleep, eat, work or play - you can do it all in style at Crown Promenade. ... more   less 

Additional Information about Crown Promenade Melbourne

Address: 8 Whiteman St | Southbank, Melbourne, Victoria 3006, Australia
Region: Australia > Victoria > Melbourne > Southbank
Price Range: RM719 - RM1,788 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crown Promenade Melbourne 4*
Number of rooms: 465
Reservation Options:
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Also Known As:
Hotel Crown Promenade
Hotel Style:
#5 Green Hotel in Melbourne
#7 Spa Hotel in Melbourne
#18 Romantic Hotel in Melbourne
#20 Family Hotel in Melbourne
#22 Business Hotel in Melbourne
#24 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Crown Promenade Melbourne staff and other travellers.
25 questions
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Singapore
7 months ago
Adelaide, Australia
4 months ago
10 months ago

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Questions? Get answers from Crown Promenade Melbourne staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Always ask for city views if available”
 of 5 bubbles nikkytee2014, 27 Mar 2017 | Read review
“Corner rooms are very spacious”
 of 5 bubbles louiserN9740QK, 20 Mar 2017 | Read review
“Any high floor above 12 on the city side will probably give you a nice city view”
  • Level 16
 of 5 bubbles MarisaH237, 16 Mar 2017 | Read review
“Higher floor rooms will have good view”
 of 5 bubbles MeherK2016, 13 Mar 2017 | Read review
“Sign up to the Signature Club prior at Crown and get upgraded to a higher room.”
 of 5 bubbles OJJoey81, 12 Mar 2017 | Read review
5 of 5