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01/10/2017 02/10/2017
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    Arrow On Swanston

    488 Swanston St | Carlton, Melbourne, Victoria 3053, Australia
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    01/10/2017 02/10/2017
    US$134
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    Traveller (72)
    Room & Suite (24)
    Pool & Beach (1)
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    Overview
    • Excellent10%
    • Very good39%
    • Average28%
    • Poor10%
    • Terrible13%
    Travellers talk about
    Internet
    Air Conditioning
    Non-Smoking Rooms
    Fitness centre
    Kitchenette
    Wheelchair Access
    Laundry Service
    Free Parking
    Breakfast included
    3.5 Star Hotel
    All hotel details
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    ibis Melbourne Hotel and Apartments
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    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (282)
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    1 - 5 of 268 reviews

    Reviewed 3 weeks ago via mobile

    First of all, you got to pay for your WiFi usage. No free internet. Secondly, close to Tram station but it's outside of the free tram zone. Thirdly, very close by to Queen.Victoria Market where best breakfast was served! Lastly, visit my blog for more...More

    Thank Patricia L
    Response from Arrow M, Marketing E at Arrow On SwanstonResponded 3 weeks ago

    Hi Patricia, Thank you for your time providing us the review. Firstly, it is glad to hear that you had enjoyed the close by famous tourists attraction such as Queen Victoria Market which located within a walking distance from us as same as the free...More

    Reviewed 16 August 2017

    We stayed here overnight as the location was convenient. We stayed on the 8th floor in a two bedroom apartment. The first thing we noticed was the lack of cleanliness. There were finger prints in chocolate on the dining table, smudge marks on the kitchen...More

    Thank Pogo01
    Response from Arrow M, Marketing E at Arrow On SwanstonResponded 4 weeks ago

    Dear Pogo01, Thank you for your value feedback and sorry to hear that you were not happy for your staying with us. We do apologize about the cleanliness issue and will investigate further since the room should be cleaned during the cleaning process. Additionally, should...More

    Reviewed 14 August 2017 via mobile

    Lived on 8th floor, room considered cleaner than average but it does not have wifi access in room unless you purchase. No tissue as well, inconvenient for those who need. Able to arrange Skybus pickup with Staffs but they gave different instructions so confusing. Checked...More

    Thank Yong P
    Response from Arrow M, Marketing E at Arrow On SwanstonResponded 4 weeks ago

    Dear Yong P, Thank you very much for your review and it is appreciated to hear that you were happy with our cleanliness standard. However please accept our apologise regarding to the communication and services issues. For you next stay, we would like to recommend...More

    Reviewed 13 August 2017

    Clean, suitably equipped with bathroom and kitchen facilities. Equipped with heating when I was there in winter. Conveniently located and staff are helpful and friendly. I would go back there again. Kudos!More

    Thank crazee4food
    Response from Arrow M, marketing at Arrow On SwanstonResponded 14 August 2017

    Dear crazee4food, Thank you very much for your lovely feedback. Our staffs will look forward to see you again in the future. Please do not hesitate to follow us on our website and Facebook page for the updates of new coming promotions. Regards, Arrow on...More

    Reviewed 23 July 2017

    Me and my husband stayed here for 3 nights on the 8th floor, the studio apartment was perfect for a couple. When we checked in the first night, we felt a strange as it was a bit smaller than what we had imagined but at...More

    Thank Pinky N
    Response from Arrow M, Marketing E at Arrow On SwanstonResponded 24 July 2017

    Dear Pinky, Thank you very much for your review. As mentioned, we always accept that our room size is not spacious but that does not mean our service is limited as well. We always try our best to provide a convenient and comfortable budget serviced...More

    ibis Melbourne Hotel and Apartments
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    About
    Amenities
    • Top amenities
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Laundry Service
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$83 - US$159 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms
    • Number of rooms
    • 85
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Travelocity, Ctrip TA, Orbitz, Hotwire, TripOnline SA, Cancelon, Agoda, Cheap Tickets and HotelQuickly so you can book your Arrow On Swanston reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • Victoria >
    • Melbourne
    • Also Known As
    • Arrow On Swanston Melbourne
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    Traveller (72)
    Room & Suite (24)
    Pool & Beach (1)
    Hotel & Grounds (68)
    Bathroom (3)
    Business Centre & Event Rooms (3)
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    Ask a question
    Questions & Answers
    Tracy M
    7 September 2017|
    AnswerShow all 3 answers
    Response from crazee4food | Reviewed this property |
    Not suitable for expecting any views; it's surrounded by tall buildings.
    1
    Vote
    Shannon B
    28 July 2017|
    Answer
    Response from crazee4food | Reviewed this property |
    Yes, sufficiently equipped.
    0
    Votes
    Terryfishviolin
    27 July 2017|
    AnswerShow all 5 answers
    Response from SandyBronte | Reviewed this property |
    Very basic!
    1
    Vote
    Room Tips
    "There are plenty of options in the city, which would be better than this place."
    Read review
    "We stayed in a room that was by a laneway and Swanston street. A bit noisy, but we didn't mind."
    Read review
    "Do not stay in any room. We paid a premium, and the rooms were horrible. The worst were the room 19 on each..."
    Read review
    "Rooms on a higher floor will have less noise from the trams"
    Read review
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