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Mercure Broome

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Mercure Broome
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504 Reviews from our TripAdvisor Community

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Showing 485: English reviews
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Cambridge, United Kingdom
Reviewed 1 week ago via mobile

This place is big, not exactly walking distance to the town, a touch tired. The stairwells need repainting and the general feel is that it could do with a refresh. Reception is friendly and efficient, we were offered a better room on arrival even though they were busy. Plenty of secure car parking round the back. Breakfast included which is...

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Helpful?
Thank 186225Traveller624
Craig K, General Manager at Mercure Broome, responded to this review

Dear 186225Traveller624, Thank you for taking the time to tell us about your recent stay at Mercure Broome and for your positive and constructive feedback and especially your kind words of the team which we pride ourselves on our guest service. Thank you again for sharing your feedback and we hope we can welcome you back again when next in...

Adelaide, Australia
Reviewed 2 weeks ago

In a quiet location overlooking the bay and conveniently on the town bus route, this motel has much to offer. The swimming pool was well shaded, inviting and refreshing. The rooms were spacious and well furnished with comfortable seating. The bathroom floor didn't feel clean. Air conditioning and ceiling fans were welcome. Some complementary bottled water would have been appreciated....

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Helpful?
Thank JDLOA
Craig K, General Manager at Mercure Broome, responded to this review

Dear JDLOA, Thank you for taking the time to tell us about your recent stay at Mercure Broome and for your Positive and constructive feedback with i will share with the team. I do apologise for the areas we fell short on and especially missing parts of your meal and the bathroom floor and will follow up with the team...

Karrinyup, Australia
Reviewed 2 weeks ago

Good spot located near the bay and Matsos but didn't get time to enjoy either, except for a glimpse of the bay in the morning from my balcony. The pools and tropical gardens, even with their many geckos, looked great. Room was super clean and wonderful to step into the cool and dry. Enjoyed breakfast. Front desk staff were great...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank alanv831
Craig K, General Manager at Mercure Broome, responded to this review

Dear alanv831, Thank you for taking the time to tell us about your recent stay at Mercure Broome and for your kind words of the hotel and the team, and glad to hear you enjoyed your stay. Thank you again for sharing your feedback and we look forward to welcoming you back for a much longer stay next time. Kind...

Perth, Australia
Reviewed 19 February 2017

As always I was very pleased with this property. The reason why I choose this hotel is it's location. For work purposes it is central and close to every thing I need in Broome. I have been staying at this property for 10 years now and I am sill very happy to keep staying here. Keep up the great work...

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Helpful?
1Thank Mark M
Craig K, General Manager at Mercure Broome, responded to this review

Dear Mark, Thank you for taking the time to tell us about your recent stay at Mercure Broome and for your continued loyalty to us. We are glad to hear you always enjoy your stay here and look forward to welcoming you back again in May. Kind Regards, Craig Kelmar General Manager

Broome, Australia
Reviewed 1 February 2017

Not so worried about the hair left around the sink but the horror came when I went to use the garbage bin in the room (not the bathroom) and there were soiled sanitary napkins yes plural, in there. I was absolutely disgusted and horrified. This is a totally unacceptable situation that cannot be excused away - it just shouldn't have...

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Helpful?
Thank Cris C
Craig K, General Manager at Mercure Broome, responded to this review

Dear Cris, Thank you for taking the time to tell us about your recent stay at Mercure Broome and i am disappointed to hear about your experience and do apologise and can understand your disappointment. I will be following up with the team directly on all areas and ensure this does not occur again in the future. Please contact me...

Darwin, Australia
Reviewed 20 January 2017

Review collected in partnership with Accorhotels.com
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Helpful?
Thank kingpe
Craig K, General Manager at Mercure Broome, responded to this review

Reviewed 17 January 2017 via mobile

I loved the Mercure Hotel in Broome, made even better by being there in December, off-peak, so there were no crowds, and the staff could be even more attentive and friendly! Relaxing in the pool, and being the only person using it, was fantastic. I'd strongly recommend the Mercure, and I'd definitely recommend the off-peak times with no crowds and...

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Helpful?
Thank JP K
Craig K, General Manager at Mercure Broome, responded to this review

Dear JP K, Thank you for taking the time to tell us about your recent stay at Mercure Broome and glad to hear you enjoyed your stay and especially the pool and the "quieter" time of the year. Thank you again for your feedback and we hope we can welcome you back in the near future and you have a...

Reviewed 13 January 2017 via mobile

If you are looking for a clean and modern, value for money place in Broome, this is it. Don't expect anything flash, but it is modern and well-maintained. Two good swimming pools and a reasonable restaurant. Be aware it is close to town, so a good 10 minute drive to Cable Beach.

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Helpful?
Thank lozthelawyer
Craig K, General Manager at Mercure Broome, responded to this review

Dear lozthelawyer, Thank you for taking the time to tell us about your recent stay at Mercure Broome and glad to hear you enjoyed our two swimming pools and our restaurant. We have a great location over Roebuck bay, only a short walk into town centre and as you mentioned a 10 minute drive or bus trip to the Beautiful...

London, United Kingdom
Reviewed 7 January 2017

Another one from the diverted Bali to Sydney flight which ended up in Broome. We showed up at the hotel at 05:00 and the General Manager Craig couldn't have been any more helpful. Broome ended up being a beautiful, if not random, stop over. Would highly recommend this hotel in a quiet patch near the coast with friendly staff who...

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Helpful?
Thank leepinkas
Craig K, General Manager at Mercure Broome, responded to this review

Dear leepinkas, It was a pleasure to look after you all and the least we could do after being diverted on the way home to Sydney. Thank you for your kind comments and although random, glad to hear you enjoyed your time in Broome and we would be more than happy to welcome you back for a true Broome holiday!...

Newcastle, Australia
Reviewed 5 January 2017 via mobile

Thank you to Craig at the Mercure in Broome for making our short and unexpected stay so pleasant. After being diverted to Broome on our way home from Bali he went out of his way to make a group of tired holiday makers welcome at 5 in the morning. He ensured we were all well looked after and made comfortable,...

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Helpful?
Thank gjmnewcastle
Craig K, General Manager at Mercure Broome, responded to this review

Dear gjmnewcastle, It was a pleasure to look after you all and the least we could do after being diverted on the way home. Thank you for your kind comments and glad to hear you were able to make a day of it with us and hopefully we can welcome you back in the near future for a true holiday...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Mercure Inn Continental Broome is set between a vast red desert and azure blue sea, Just walking distance from the heart of Broome, and only 10 minute drive from the spectacular pristine white sands of Cable Beach, making the Mercure Inn Continental Broome the ideal location to explore Broome and it’s surrounds. ... more   less 

Additional Information about Mercure Broome

Address: Weld Street | PO Box 79, Broome, Western Australia 6725, Australia
Region: Australia > Western Australia > Kimberley Region > Broome
Price Range: RM448 - RM764 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Broome 4*
Number of rooms: 136
Reservation Options:
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Also Known As:
Mercure Broome Hotel Broome
Mercure Hotel Continental Broome
Accor Hotel Continental Broome
Mercure Broome Australia - Western Australia
Hotel Style:
#9 Luxury Hotel in Broome
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Broome staff and other travellers.
1 question
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New Zealand
9 months ago

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Questions? Get answers from Mercure Broome staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with a private balcony overlooking the bay”
 of 5 bubbles JDLOA, 15 Mar 2017 | Read review
“Ask for the Privledge rooms overlooking Roebuck Bay”
  • Front of hotel
  • Roebuck Bay across the park next to the hotel
  • Beachfront views
 of 5 bubbles Emeritusprofessor, 3 Jan 2017 | Read review
“I think any room will be oomfortable and proivde views.”
 of 5 bubbles patriciacB899GH, 20 Oct 2016 | Read review
“Grab a room which overlooks the pool .. excellent !!”
 of 5 bubbles NiftyNorm, 11 Oct 2016 | Read review
“Higher floors quieter. There is a lift.”
 of 5 bubbles maureenef2015, 13 Sep 2016 | Read review
5 of 5