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Hyatt Regency Perth

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#17 of 79 Hotels in Perth
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Hyatt Regency Perth
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1,947 Reviews from our TripAdvisor Community

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Showing 1,891: English reviews
Melbourne, Australia
Reviewed yesterday NEWvia mobile

I'll always stay at the Hyatt Regency when in Perth. It has that terrific old fashioned hotel service that is increasingly missing from this level of accomodation. The foyer fountain/bar area is a terrific place to relax or if you're able to access the Regency club on Level 8, a great opportunity to mingle. The restaurant is outstanding, the breakfasts...

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Thank mrenage
Hobart, Australia
Reviewed yesterday NEW

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Thank Graham M
Midland, Australia
Reviewed 4 days ago NEW

Great hotel located in a good area. Rooms are beautifully clean and very comfortable beds. Porter was very helpful and loaded the car for us. Staff were very friendly and welcoming. Only issue is the shower was over the bath tub, a slip mat was provided though.

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Helpful?
Thank 01lexie
SholtoSmith, General Manager at Hyatt Regency Perth, responded to this review

Dea 01lexie Thank you so much for posting your review and for the lovely feedback - particularly re our staff. Re the room - we do have rooms with separate shower/bath, please do let our team know your preference so that your profile can be updated. Please feel free to contact me when planning to return, happy to assist with...

Perth, Australia
Reviewed 5 days ago NEW

The Hyatt was a friendly, clean and very presentable place to lay your head down for the night. The location is terrific, the staff extremely friendly and the breakfast was amazing, worth the $42 they ask.

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Thank Loretta57
SholtoSmith, General Manager at Hyatt Regency Perth, responded to this review

Dear Loretta57 Super to read your great review, and especially your comments re our staff and the breakfast! Look forward to welcoming you again and please let me know if I can assist with your plans. Sincerely Sholto Sholto Smith (Mr.) General Manager HYATT REGENCY PERTH 99 Adelaide Terrace, Perth, WA, 6000, AUSTRALIA E: sholto.smith@hyatt.com

Buderim, Australia
Reviewed 5 days ago NEW

My first reaction was disappointment with the room. The "King room with river/city view" turned out to be a very small, pokey room on the first floor looking across to office windows opposite. We booked direct with Hyatt and not with an Agent, so I would have expected better. However, what I could not fault was the excellent immediate check...

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Thank marigoldKent
SholtoSmith, General Manager at Hyatt Regency Perth, responded to this review

Dear marigoldKent Many thanks for your review, although sorry you were disappointed with your room and for the associated issues. On a more positive note, I'm pleased we could accommodate your early checkin/late check out requests. Also delighted to read your comments re service provided and our breakfast selection, which will be shared with the team! Please let me know...

singapore
Reviewed 5 days ago NEW

Hotel is and appears oldish but it's location outweighs its demerits points. Rooms curtains have certainly seen better days and appear sagging at the edges. Therefore sunlight comes in through the ends of the curtains giving rise to an unplanned morning wake up call as early as 615 am every morning. No need pay for a river view room as...

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1Thank giamdoc
SholtoSmith, General Manager at Hyatt Regency Perth, responded to this review

Dear giamdoc Many thanks for your detailed and constructive feedback and of course the plus points; delighted also to read you are one of our Club at the Hyatt members and enjoy the associated benefits. I can also advise that upgrades to our rooms – amongst other proposals – are currently being reviewed by our owners and we hope to...

Perth
Reviewed 6 days ago NEW

A longer walk than expected to city centre. Nice to walk along river if enough time. View into atrium but was hoping for river view. Carpet pretty old in main areas. Shower was best part of our dray. No peppermint tea:( we were woken by fire alarm 7.15 am but fortunately no fire.. just a faulty alarm system. Thought they...

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Thank elke545
SholtoSmith, General Manager at Hyatt Regency Perth, responded to this review

Dear elke545 So sorry to read from your review that your visit wasn’t quite the relaxing break you had anticipated; my apologies for the fire alarm, which was indeed an unexpected event. Your comments re carpets etc duly noted, upgrades of same being part of the improvements we have submitted to our owners. On a more positive note, good to...

Perth
Reviewed 1 week ago NEW

We live in country WA and returned to the Hyatt for our annual trip to the Christmas pageant for a two night stay. On a positive note the hotel was up to its usual clean and comfortable standard and the standout departments were security and housekeeping. However, they were let down by other departments. Last year I described the Hyatt...

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Helpful?
Thank PerthTraveller99
SholtoSmith, General Manager at Hyatt Regency Perth, responded to this review

Dear PerthTraveller99 Thank you for taking the time to post your review. Whilst it’s good to read your positive comments, it’s certainly disappointing we did not meet all of your expectations this time around; this is always our goal and I’m sorry for the frustrations experienced on this occasion. Your feedback will be shared and if there’s anything I can...

Reviewed 1 week ago NEWvia mobile

booked a room for our minimoon. got in late and went for a shower. the bathtub was stained yellow. yellow grout and staining on toilet. there was a hair under the bar of soap. when we complained about the room we offered to pay for an upgrade, my husband was told no rooms werected available. so we were down graded...

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Thank Jaye K
SholtoSmith, General Manager at Hyatt Regency Perth, responded to this review

Dear Jaye K Many thanks for sharing your feedback. I am naturally alarmed and embarrassed to read of both the cleanliness issues and the way in which the room move etc was initially handled – far from ideal. Obviously the unexpected fire alarm would not have improved your frustration and I sincerely apologise for this as well. Several upgrade proposals...

Australia
Reviewed 1 week ago

Overall customer service is good as expected for a 5 star hotel although this trip I was very disappointed with my room as it was noisy in the morning because I could hear every door slamming and most of all I was terribly disappointed with the concierge service. An aptitude of indifference was prevailing when I drove my hire car...

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Helpful?
Thank 742ronaldt
SholtoSmith, General Manager at Hyatt Regency Perth, responded to this review

Dear 742ronaldt Many thanks for sharing your feedback - although I do apologise for the noise issues. Especially disappointing to note your comments re our Concierge, far from ideal and not the welcoming experience we'd expect; this will be shared. Hope you'll choose to stay with us again and if I can assist at all, please let me know. Sincerely...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Cafe - Hyatt Regency
Cafe - Hyatt Regency
Cuisines: Australian, Contemporary
Joe's Oriental Diner
Joe's Oriental Diner
Cuisines: Chinese, Asian, Thai, Malaysian
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Situated near the banks of the Swan River, on the eastern edge of Perth's central business district and shopping precinct. Hyatt Regency Perth Hotel is convenient to arts, parks, entertainment and convention centres. ... more   less 

Additional Information about Hyatt Regency Perth

Address: 99 Adelaide Terrace, Perth, Western Australia 6000, Australia
Region: Australia > Western Australia > Greater Perth > Perth
Price Range: RM523 - RM1,015 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hyatt Regency Perth 5*
Number of rooms: 367
Reservation Options:
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Also Known As:
Hyatt Regency Perth Hotel Perth
Perth Hyatt Regency
Hyatt Perth
Hotel Style:
#6 Romantic Hotel in Perth
#7 Business Hotel in Perth
#7 Family Hotel in Perth
#16 Luxury Hotel in Perth
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Perth staff and other travellers.
11 questions
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London, United Kingdom
3 months ago
Kuala Lumpur, Malaysia

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Questions? Get answers from Hyatt Regency Perth staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Insist on a river/city view if that was what you booked. Otherwise you will get a dark back room”
 of 5 bubbles marigoldKent, 5 Dec 2016 | Read review
“No need pay for a river view room as hotel situated too far away for a river feel and river view only through gaps between buildings”
 of 5 bubbles giamdoc, 5 Dec 2016 | Read review
“Book a room on the Regency Club Floors (8&9)”
 of 5 bubbles RichardWiltshiireUK, 20 Nov 2016 | Read review
“A room with access to the Club Lounge is very worthwhile.”
 of 5 bubbles michaelmO5190BW, 19 Nov 2016 | Read review
“Make sure you at least get an upgrade to soften the blow of staying here”
 of 5 bubbles StevenV992, 16 Nov 2016 | Read review
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