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Pan Pacific Perth

0.8 km from Perth centre
  • Free Wifi
  • Pool
  • Restaurant
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1 room, 2 adults, 0 children
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207 Adelaide Terrace, Perth, Western Australia 6000, Australia
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904 Reviews from our TripAdvisor Community

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Showing 863: English reviews
Hemel Hempstead, United Kingdom
Reviewed 21 March 2016

We stayed for a few nights in the Pan Pacific, the food in the Hotel was excellent, we ate buffet style so no need to go out. The staff were more than helpful and friendly we had a an issue with a taxi which the Concierge contacted the company and resolved the the problem, professionally and promptly. Our rooms were...

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Helpful?
Thank Stewart g
PanPacificPerthGM, General Manager at Pan Pacific Perth, responded to this review

Dear Stewart, Thank you very much for such an encouraging review. We are absolutely delighted to read that you were pleased with all aspects of our operations. We are also very pleased that our Concierge team was able to resolve your issue with the taxi, as it is our service practice to handle our guests’ issues with a sense of...

Reviewed 21 March 2016

Had a 1 night stay on Saturday 12th March 2016 and had lots of small things and one major complaint with this stay. First they did not have a king size bed room available when we turned up at 2pm, just a twin bed. They offered an upgrade to the next room which did have a king size bed. So...

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Helpful?
Thank Jason C
PanPacificPerthGM, General Manager at Pan Pacific Perth, responded to this review

Dear Jason, Thank you very much for taking the time to write us a review. It is unfortunate that you had issues with certain aspects of our operations during your stay, my team joins me in offering our sincere apologies for the inconvenience these issues have caused you & your family. Let me assure you that your valued feedback has...

Perth
Reviewed 21 March 2016

Very close to the city and the hotel rooms were impeccable, very clean and staff absolutely friendly. I would highly recommend this hotel to family and friends. Concierge always help and greeted with a smile

Review collected in partnership with Pan Pacific Hotels Group
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Helpful?
Thank L128QUangelag
PanPacificPerthGM, General Manager at Pan Pacific Perth, responded to this review

Dear Reviewer, Thank you for taking the time to write us a perfect review - what an encouragement for us! Our team takes great pride in looking after the needs of our guests and we are pleased that their level of service met your expectations. All of us look forward to your return visit very soon. Best regards, John Kockan...

Perth, Australia
Reviewed 20 March 2016

The reception staff upon check in were great. We were celebrating a joint hens/bucks and had a bottle of champagne and card we had brought in to put in the happy couples room, and they happily did that for us without any issues, making sure it was delivered just before they checked in. Our room was great on quite a...

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Helpful?
Thank 231charley
PanPacificPerthGM, General Manager at Pan Pacific Perth, responded to this review

Dear Reviewer, Thank you for your post following your recent stay at Pan Pacific Perth. We are delighted to read that you enjoyed your stay with us and found it to be good value for money. Thank you for your feedback in regards to our associates, we’re very happy to read that you found them to be very friendly and...

Redmond, WA
Reviewed 20 March 2016

I stayed at Pan Pacific Perth hotel for two nights on my recent trip to Western Australia. It’s an excellent business hotel with clean room and good WiFi. Some nice touches that put it above other business hotels were: rain shower in the bathroom, daily complimentary bottled water in the room and an excellent breakfast buffet. The hotel is 10-15...

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2Thank Huskies92
PanPacificPerthGM, General Manager at Pan Pacific Perth, responded to this review

Dear Reviewer, Thank you for writing us an excellent review and thank you for choosing to stay with us at Pan Pacific Perth. We are very pleased to read that you enjoyed your stay and we hope that you had a wonderful time exploring Western Australia. It was definitely a pleasure having you with us and we look forward to...

Reviewed 19 March 2016 via mobile

Unrefurbished rooms are tired. Walls dirty. Shower leaked badly. Mini bar not restocked. Litter in passage left for days on the carpet. Bathroom and especially shower tiny. Greasy forehead marks on windows. Room not made up till late afternoon. Pool tiny and not what you'd expect of a top rated hotel. Hotel is tired and worn and a bit dirty....

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Helpful?
Thank Melbshuffler
PanPacificPerthGM, General Manager at Pan Pacific Perth, responded to this review

Dear Reviewer, Thank you for providing feedback and we regret that you were dissatisfied during your stay with us. We have been trying to contact you since we have received your email, but unfortunately couldn't reach you. Could you kindly contact us back so as we can discuss this issue in more detail and to ensure that we can meet...

Tamworth, Australia
Reviewed 19 March 2016

I would recommend this hotel to others for cleanliness, service and location. The hotel was central to all of the sightseeing, shopping and eating facilities Perth has to offer. I hope we are able to return in the future?

Review collected in partnership with Pan Pacific Hotels Group
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Helpful?
Thank Jon B
PanPacificPerthGM, General Manager at Pan Pacific Perth, responded to this review

Dear Jon, Thank you for taking the time to write us a review and thank you for mentioning the team who work tirelessly to provide excellent service. It is great to read that you would recommend our hotel and we very much look forward to welcoming you back to Pan Pacific Perth once again. Best regards, John Kockan General Manager,...

Perth, Australia
Reviewed 18 March 2016

Arrived a bit early but sat in the lobby in comfortable chairs until our room was ready. Excellent service and the concierge was very helpful. The room had great views and very tidy, the meals (we ate in our room),were extremely beautiful and very fulling and brought to the room by lovely waitresses. Overall a very lovely hotel and enjoyable...

Review collected in partnership with this hotel
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Helpful?
Thank wazihart
PanPacificPerthGM, General Manager at Pan Pacific Perth, responded to this review

Dear Reviewer, Thank you for your kind compliments, it is great to read that you had an enjoyable stay with us. We strive to create seamless and memorable experiences for our guests from the point of arrival to departure, and we are pleased that our associates played a significant role in enhancing your stay. Thank you for taking the time...

Singapore
Reviewed 18 March 2016

Nice hotel, room and bathroom are clean and pleasant with sufficient amenities provided. Hotel is located just 5 mins drive away from Hay & Murray Street, and a 3 mins drive or 10 mins walk to Swan Valley.

Review collected in partnership with Pan Pacific Hotels Group
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Thank MsFannyT
PanPacificPerthGM, General Manager at Pan Pacific Perth, responded to this review

Dear Fanny, Thank you for your post following your recent stay at Pan Pacific Perth. We are thrilled that you were pleased with the location of our hotel and found it to be close to Perth’s main shopping district and attractions. Thank you once again for your post and we do hope to have the pleasure of extending our warm...

Altoona, Pennsylvania
Reviewed 17 March 2016

We chose Pan Pacific Perth by doing an on-line comparison . . . and we chose well! The hotel is well-maintained; rooms are comfortable & clean; personnel is welcoming, courteous, helpful & most accommodating. The breakfast buffet made us smile each morning!

Review collected in partnership with this hotel
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Helpful?
Thank beaner2016
PanPacificPerthGM, General Manager at Pan Pacific Perth, responded to this review

Dear Reviewer, Thank you for taking the time to write an excellent review, what an encouragement for us! Our team takes great pride in looking after the needs of our guests and we are pleased that their level of service met your expectations and we are delighted that you had a perfect stay with us. All of us look forward...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Montereys Restaurant
Montereys Restaurant
Cuisines: International
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Airport Transportation
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Embrace the Pacific as you take in scenic vistas of Perth's famous Swan River or explore Kings Park. Whether you are travelling for business or leisure, our luxury hotel will offer you a refreshing and revitalising getaway. Indulge with access to the spacious Pacific Club Lounge and experience world-class hospitality. Dine at Montereys Restaurant and enjoy our delicious seasonal buffet or savour our tempting a la carte menu to satisfy your taste buds. ... more   less 

Additional Information about Pan Pacific Perth

Address: 207 Adelaide Terrace, Perth, Western Australia 6000, Australia
Region: Australia > Western Australia > Greater Perth > Perth > East Perth
Price Range: RM502 - RM920 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pan Pacific Perth 5*
Number of rooms: 486
Reservation Options:
TripAdvisor is proud to partner with Pan Pacific Hotels Group, Booking.com, Hotels.com, Priceline and Expedia so you can book your Pan Pacific Perth reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pan Pacific Perth Hotel Perth
Hotel Style:
#12 Luxury Hotel in Perth
#14 Business Hotel in Perth
#22 Family Hotel in Perth
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Questions & Answers

Here's what travellers have asked, with answers from Pan Pacific Perth staff and other travellers.
31 questions
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Questions? Get answers from Pan Pacific Perth staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pacific Club Rooms”
 of 5 bubbles ericandmarg, 23 Feb 2017 | Read review
“Room 715 - Cnr Spa Suite”
 of 5 bubbles Sydneydave1, 22 Feb 2017 | Read review
“Try and get one of the refurbed rooms if possible.”
 of 5 bubbles 847beno, 19 Feb 2017 | Read review
“Get a Club room, preferably a club suite. Worth the extra.”
 of 5 bubbles 202GaryR202, 16 Feb 2017 | Read review
“Buy the Pacific Club and it is worth the extra money to have food and drink and a room to relax in.”
  • Kitchen
  • Spa
  • Spa
  • TV
  • Lounge
 of 5 bubbles 444Mardi, 13 Feb 2017 | Read review
5 of 5