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Mercure Perth

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Mercure Perth
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1,792 Reviews from our TripAdvisor Community

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Showing 1,690: English reviews
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Glasgow, United Kingdom
Reviewed 4 days ago NEW

The staff were most helpful and friendly, the rooms were fine, but on walking around on my first day, all I found were down and outs and massage parlours. I see another reviewer mentioned the Hay Street pedestrian area. They are correct that this is well worth visiting and near the hotel BUT, unless you know it's there, you could...

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Helpful?
Thank Ian M
David B, Manager at Mercure Perth, responded to this review

Hello Ian M, Thank you for your review, our apologies that the team did not provide correct directions. Our location is a big plus for us as we're only 500 meters from the Malls, 200 meters to the Perth mint & an easy 5-10 minute walk to the Swan River / Elizabeth Quay. I will be discussing you feedback with...

Brisbane, Australia
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

I really enjoyed my stay at this trendy hotel. Greeted and assisted by the very helpful after hours staff (I arrived at 2am) who gave me a super warm welcome and helped me with my parking arrangements. Lovely and very quiet room with nice bathroom on the 12th floor. Super comfy bed and free mineral water and desert snack next...

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Helpful?
Thank Toerista
About Hotel's Favourite Review
David B, Manager at Mercure Perth, responded to this review

Good morning Toerista, We are extremely pleased to hear that you enjoyed time in Perth & also the time spent with us. We do hope that you gave enough time to explore this wonderful part of the world as WA has so much to offer our visitors, if not, we look forward to seeing you again! David Blaxley Hotel Operations...

Reviewed 5 days ago NEWvia mobile

My recent stay at the Mercure Perth was very impressive. The service continued to surprise me. From the concierge to the restaurant staff, the pleasant nature and extra effort would entice me to return and recommend it to others.

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Helpful?
Thank Cris W
David B, Manager at Mercure Perth, responded to this review

Dear Chris, We very much appreciate your comments regarding your stay at the Mercure Perth, thank you. I know that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and products that we offer to our guests. Thank you again for sharing your experience. Sincerely, David...

Qld
Reviewed 5 days ago NEWvia mobile

The restaurant was rarely open (was open consistently for breakfast) but there was a cafe attached and the bar was never open and to add insult to injury I was given two free drink vouchers. I mention this because I wasn't informed when I booked that this would be the case. It was just annoying. The hallway outside our room...

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Helpful?
Thank TravelQld
David B, Manager at Mercure Perth, responded to this review

Dear Trevor, Thank you for taking the time to tell us about your experience at the Mercure Perth. I am sorry that your experience was not as expected, this is very disappointing to hear that we have let you down. Due to a quiet period of the year we made the decision to close our Beccaria Bar & Restaurant (open...

Greater Manchester, United Kingdom
Reviewed 1 week ago

Our stay here was for the weekend to attend a wedding, very disappointed, air conditioning didn't cool the room, a light not working, only one light along side the bed. Bathroom door not able to be shut. Paying for parking not happy about. Staff were fantastic very pleasant and friendly.

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Helpful?
Thank 343jenny
David B, Manager at Mercure Perth, responded to this review

Good morning 343jenny, Our apologies that you felt disappointed with your time with us, we are in the process of refurbishment of various areas of the hotel with our new restaurant, pool area, gym plus to date 150 bedrooms/corridors completed. Our remaining bedrooms/corridors will be completed by the end of July this year. Thank you for highlighting the team, I...

Reviewed 1 week ago via mobile

We may as well be in smoke rooms when we are in the lift and our room equaly so! The bathroom 'tired' requires update, shower rail is rusting and hole bathroom is generally shabby! Cigarette burn? On the carpet outside the bathroom! The windows are absolutely thilfy we cant even see outside of them! Hoping the rooftop pool isnt a...

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Helpful?
Thank Sam B
David B, Manager at Mercure Perth, responded to this review

Good morning Sam B, Thank you for your feedback, our apologies however for guests on your floor smoking in their room. We are 100% non-smoking hotel & heavy fines are added to guests invoices when we find that this has been ignored. If it maybe possible to know what room you stayed in we will action the points immediately. Thank...

Greater Sydney, Australia
Reviewed 1 week ago

Check-in was quick & friendly. Upon the lift doors opening on the 11th floor there was a musty smell. The cause of this was water from the shower / bath in our our room was leakingout into the hallway and the carpet was mouldy & rotten. Fortunately the smell was Beasley noticeable inside our room. The room was spacious, generally...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank David A
David B, Manager at Mercure Perth, responded to this review

Good morning David A, Firstly we'd like to say thank you for highlighting our friendly Front Office team, our apologies however for the carpet on the 11th floor. We are currently waiting on the delivery date for our new carpet for the entire wing (13 floors) as both the designer & manufacturer have confirmed it is ready. We do hope...

Reviewed 2 weeks ago via mobile

Mercure was a really nice hotel in Perth. The room we had was beautiful, big and clean. The receptionist were really friendly and the location were perfect. Walking distance to the shopping street and a beautiful park.

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Helpful?
Thank Tea H
David B, Manager at Mercure Perth, responded to this review

Hello Tea H, Thank you for your review & for highlighting the service provided by our receptionist, I'll be sharing your feedback with them. Thank you again, David Blaxley Hotel Operations Manager

Brisbane, Australia
Reviewed 2 weeks ago

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Bronwyn O
David B, Manager at Mercure Perth, responded to this review

Surabaya, Indonesia
Reviewed 2 weeks ago

Stayed here for business. A good and decent hotel, with attentive and helpful staff. Room is spacious, parking is available (paid) and got a nice coffee shop embedded in the hotel properties. As mentioned in the review title its just 2 blocks away from Perth CBD Nothing to complain, this hotel is much2 better option then the place I used...

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Helpful?
Thank Alexandre N
David B, Manager at Mercure Perth, responded to this review

Hello Alexandre N, The team & I would like to say "thank you" for a great review & we are extremely pleased that our hard work/friendliness is being recognized. We do hope that we see you again in the future & thank you once again. David Blaxley Hotel Operations Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Hydrant Bar and Cafe
Hydrant Bar and Cafe
Cuisines: Cafe, Australian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Concierge
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Conveniently located in the Perth Central Business District, Mercure Hotel Perth is close to shopping, restaurants and nightlife. Just a short stroll from the Swan River, Perth Mint and Supreme Court Gardens; you'll find many of Perth’s attractions nearby. ... more   less 

Additional Information about Mercure Perth

Address: 10 Irwin St, Perth, Western Australia 6000, Australia
Region: Australia > Western Australia > Greater Perth > Perth
Price Range: RM414 - RM708 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Perth 4*
Number of rooms: 239
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotwire, Booking.com, Expedia, Hotels.com, Agoda, Priceline, ACCOR, Travelocity, TripOnline SA and HotelQuickly so you can book your Mercure Perth reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Perth Hotel Perth
Hotel Style:
#16 Family Hotel in Perth
#17 Business Hotel in Perth
#20 Romantic Hotel in Perth
#27 Luxury Hotel in Perth
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Perth staff and other travellers.
11 questions
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Questions? Get answers from Mercure Perth staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very old hotel showing its age, don't expect 5 star”
343jenny, 17 Apr 2017 | Read review
“High floors have separate lifts. Very good views! I was on the 12th floor.”
  • Lovely view
  • Lovely view
  • Cozy cumfy bed
Toerista, 9 Apr 2017 | Read review
“Higher floors have much more light.”
alisonbguernsey, 5 Apr 2017 | Read review
“At least superior”
jasonwI2119EP, 2 Apr 2017 | Read review
“Join the Accor group. You get 1 night free with the membership at any of the Accor Hotels and discounts for breakfast lunch and dinner”
nkob, 4 Mar 2017 | Read review
5 of 5