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Auckland City Hotel-Hobson St

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Auckland City Hotel-Hobson St
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784 Reviews from our TripAdvisor Community

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There are newer reviews for Auckland City Hotel-Hobson St
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Showing 669: English reviews
Honolulu, Hawaii
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 21 November 2014 via mobile

I made a reservation via Orbitz to stay 3 nights at the Auckland City Hotel in April of 2014. I was so disappointed and disgusted by my experience on the first night, I checked out the following morning. When I first arrived at the front desk, not one of the three staff members smiled to greet me; a very disappointing... More 

3 Thank Lambert S
ACHHOBSONST, Director of Sales at Auckland City Hotel-Hobson St, responded to this review

Dear Lambert S. Thank you for taking the time to share your thoughts and concerns. We value your feedback as it helps us improve our guest services. We apologize for the shortfalls during your stay with us. We constantly strive to provide an environment of comfort and value to our guests, therefore, we are sincerely concerned when we fall short... More 

Melbourne, Australia
Level Contributor
56 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 19 November 2014

I stayed in a deluxe room for 2 nights on a short business trip. The bed was comfortable, usual hotel room facilities, although the room's insulation could have been better as even in late spring it was a bit draughty especially at night - however bad building insulation is normal in Australia and NZ as I've remarked in other Tripadvisor... More 

1 Thank dawlee
ACHHOBSONST, Director of Sales at Auckland City Hotel-Hobson St, responded to this review

Dear angelacjd Thank you for your hotel review , we appreciate you taking the time to make us aware of your experience. We constantly strive to improve our guests experience and one of our top urgent project is to minimise draught on those affected rooms. Better room service options will be available in next couple of months and we will... More 

Washington DC, District of Columbia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 18 November 2014

My boyfriend and I stayed here for 2 nights in Nov. 2014. The hotel itself was very clean and had a modern feel to the decoration. The staff was very friendly and accommodating - they even let us check in 2 hours early with no charge. Our room (513) was large, extremely clean, and nicely decorated. It even had a... More 

Thank Kathleen C
ACHHOBSONST, Director of Sales at Auckland City Hotel-Hobson St, responded to this review

Dear Kathleen C, Thank you for your hotel review, we appreciate you taking the time to make us aware of your experience. It’s rewarding when a guest recognizes our staff’s efforts and the hotel’s high quality and service. This sets us apart from the rest. Your comments will be shared with our entire staff, as reinforcement to continue their efforts... More 

Penang Island, Malaysia
Level Contributor
84 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 17 November 2014

We arrived midnight and just a few hours in this hotel. It was like an apartment. Room was ok but I hoped the tv was in the bedroom instead of the living area. However we were too tired so din bother to watch anything. Shower was ok. The heating in the room could be improved.

Thank Sen R
San Francisco, California
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 15 November 2014

My husband and I stayed there in October, 2014. Did not like it at all. The room and the bathroom are very small. Plus there were some electrical equipment in the room. I would not recommend this hotel.

3 Thank Helen K
ACHHOBSONST, Director of Sales at Auckland City Hotel-Hobson St, responded to this review

Dear Helen, On behalf of Auckland City Hotel, please accept our apology for your unpleasant stay. We strive to ensure our guest experience the best visits during their travels and we are constantly upgrading our hotel to enhance this experience. We take your feedback seriously and we hope you will see the improvement and enjoy your time with us in... More 

Travellers are raving about these Auckland hotels

Singapore, null, Singapore
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 November 2014

1. As I booked the room through a hotel booking website, I depended on the information stated in the website to choose the hotel. I chose this hotel because it is said that there were facilities such as Wi-Fi available and airport transfer. In fact, Wi-Fi was only given free for first 1 hour and I need to purchase internet... More 

2 Thank Dolivia_
ACHHOBSONST, Manager at Auckland City Hotel-Hobson St, responded to this review

Dear Dolivia, Thank-you for your feedback as this is critical in helping us to improve our service offering. We apologise for your experience while staying with us and only through your feedback that we can review and enhance our service procedure . Although we are on the same street as the Auckland City Mission, whose cause to help the under-privileged... More 

Geelong, Australia
Level Contributor
129 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 10 November 2014

Chosen for its price, location & 24 hour reception, we were content with our choice. We had a comfortable downhill walk to the waterfront area, were close to Skycity & nearby eateries. Our room (400) was comfortable & opposite the lift. Set up for people with disabilities, our room was spacious & super comfortable bed. Only downside was building at... More 

Thank ChristineB55Geelong
ACHHOBSONST, Director of Sales at Auckland City Hotel-Hobson St, responded to this review

Hi Christine, Thank you for your review and high recommendation. I am delighted that you enjoyed your stay with us and you found the accommodations and service up to your liking. We look forward to welcoming you back, please feel free to contact us if we can be of any assistance. Regards, Victor Director of Sales & Marketing More 

Canberra, Australia
Level Contributor
3 reviews
Reviewed 8 November 2014

I stayed in this hotel for nearly a week and really enjoy everything. Staff are very friendly and helpful. Room is clean and tidy. This hotel is very close to the Queen St and a few tourist attractions, surrounded by a variety of restaurants.

ACHHOBSONST, Director of Sales at Auckland City Hotel-Hobson St, responded to this review

Hi Gu Hong Zhi Thank you for your review and high recommendation. I am delighted that you enjoyed your stay with us and you found the accommodations and service up to your liking. We look forward to welcoming you back, please feel free to contact us if we can be of any assistance. Regards, Victor Fung DOSM More 

San Francisco, California
Level Contributor
61 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 5 November 2014

From the tiny and hard to navigate parking garage to the lackluster and unremarkable room..... This hotel was a pretty ordinary city hotel. Definitely nothing to remember, unfortunately. Don't get me wrong, it was clean and in an OK location. But it was just nothing special. The restaurant was terrible, so skip that if you can. Felt like it was... More 

Vadodara, India
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 November 2014

I been to this Hotel at 6/7/8 Oct., 2014 and found at very good location with decent rooms. Services are good. Near to the City centre and the casino having decent wifi (offer free for In-House Guest).

Thank KetanDani

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  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
1912, The year of the Titanic, was when the lobby and entrance of the Auckland City Hotel - Hobson St was originally erected. The hotel has retained the character and charm of its past enhanced with a new building housing 138 rooms with contemporary decor and modern conveniences. The Auckland City Hotel is ideally located at 157 Hobson Street - in the heart of Auckland's entertainment and business district with easy access to motorways. Only five minute's walk to the Sky Tower, Aotea Square, Civic Theatre and Queen Street, the Auckland City Hotel offers convenient, environmentally friendly accommodation for business and leisure travelers alike. Enjoy a meal at hotel Cafe & Restaurant, renew with a read of the Word for Today in our rooms or relax with a workout at our offsite gym and swimming pool, the Auckland City Hotel is called to serve more than just your accommodation needs. ... more   less 

Additional Information about Auckland City Hotel-Hobson St

Address: 157 Hobson Street, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: RM458 - RM1,320 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Auckland City Hotel-Hobson St 4*
Number of rooms: 134
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Also Known As:
Auckland City Hotel-Hobson St Hotel Auckland Central
Auckland City Hotel-Hobson St New Zealand
Hotel Style:
#23 Luxury Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from Auckland City Hotel-Hobson St staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Disability access is better in the rooms with a walk-in shower.”
 of 5 bubbles triciabcabs, 1 Nov 2016 | Read review
“Room at the back quieter, no views either side.”
 of 5 bubbles Borntobewide, 31 Oct 2016 | Read review
“A room away from Hobson Street will probably be a bit quieter than the one's facing the other way.”
  • View of room entrance with kitchenette in background.
 of 5 bubbles Mandypandy7, 26 Oct 2016 | Read review
“I heard that its best not to get directly on Hobson Street Side - we were looking at the other apartments, and it was quiet on that side”
 of 5 bubbles musscat64, 17 Oct 2016 | Read review
“Take a room on higher floors. The lift strats from the first floor only.”
 of 5 bubbles oyitty, 9 Oct 2016 | Read review
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