We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sofitel Auckland Viaduct Harbour

Save
Traveller (895)
Room & Suite (320)
Dining (95)
Overview
  • Excellent66%
  • Very good24%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“lava restaurant”(69 reviews)
“marina view room”(38 reviews)
“luxury room”(57 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
Offers from Sofitel Auckland Viaduct Harbour
Special Offer: UP TO 30% - EARLY BOOKING
Hotel deals
Offers from Sofitel Auckland Viaduct Harbour
Special Offer: UP TO 30% - EARLY BOOKING
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (3,142)
Filter reviews
2,962 results
Traveller rating
1,905
720
221
78
38
Traveller type
Time of year
LanguageEnglish
More languages
1,905
720
221
78
38
Show reviews that mention
All reviewslava restaurantmarina view roomluxury roomviaduct harbourbeautiful hotelrain showerfloor to ceiling windowsnespresso machinewynyard quarterturn down servicenew zealandroom servicerestaurants and barslarge bathroombed was very comfortableferry terminalvalet parking
FilterEnglish
Updating list...
1 - 5 of 2,962 reviews
Reviewed yesterday

We had a splendid stay at the Sofitel. There was an excellent welcome from Front Desk Manager, John, and we found that the Housekeeping Staff, in particular, were very attentive. The turndown service is second to none, for instance. Our Junior Suite (542) represented the...More

Thank Perry B
Hotel's Favourite
Reviewed 17 March 2018

I had my concerns about staying at this hotel and was thoroughly delighted by our experience. From the Bellman who knew our names as soon as we got all the luggage out (and called us by name the rest of our stay there) to the...More

1  Thank Sanjo R
Response from SofitelAuckland, Front Office Manager at Sofitel Auckland Viaduct HarbourResponded 18 March 2018

Bonjour Sanjo R, Thank you so much for sharing your recent experience at Sofitel Auckland Viaduct Harbour on TripAdvisor. We are thrilled to know that you had a Magnifique experience and your most wonderful compliments on the delivery of service from our concierge team in...More

Reviewed 2 days ago via mobile

Great stay in a Marina room, comfortable bed, well located and appointed, nice decor. Perfect for water front walks, lots of eateries just a short walk away. Easy check in and out. Just around the corner to Ferries and water activities

Thank TheBrownsAdelaide
A TripAdvisor Member
1
Reviewed 2 days ago

The staff had a warm welcome, very accommodating. The rooms are clean and had a good view. My only concern is that though I made an internet check in prior to our check in date, I guess there maybe a glitch in your system. Instead...More

Review collected in partnership with Accorhotels.com
Thank A TripAdvisor Member
Reviewed 4 days ago

If you want someplace Central with staff who are only too happy to assist you with any queries the Sofitel is the place to go. The rooms are attractive, comfortable and clean and the facilities are good. When working out where to dine and what...More

Thank diane0sb0rne
View more reviews
About
Description
Inspired by New Zealand's landscape and culture and boasting panoramic views of Waitemata Harbour, this beautifully designed hotel is a true landmark destination. Superbly located on the waterfront in the ...More heart of the Viaduct, Sofitel Auckland Viaduct Harbour harmoniously blends French spirit with the best of New Zealand culture. Sofitel Auckland Viaduct Harbour offers 172 chic and luxurious rooms all with juliette balconies and floor to ceiling windows. Oversized bathrooms feature separate rain showers and deep soaking bathtubs. Each guest room also offers Sofitel's famous 'My Bed', LCD televisions and Bose sound systems. Services include valet car parking, dedicated Concierge team, luxury airport transfers, Guest Relations Manager and 24 hour in-room dining. Sofitel's luxury day spa, So SPA offers seven private rooms with a wide range of beauty and wellness treatments. Guests can also make use of a sauna and steam room, and adjacent gymnasium. A 20-metre heated indoor lap pool and spa pool are also available. Lava Dining delivers flavour & flair with an innovative menu, tastefully blending the best local produce with a refined French touch. Serving breakfast, lunch & dinner, visit Lava Dining for an intimate dining experience & breathtaking views. A bright & casual eatery, 21 Viaduct Cafe offers waterside seating to allow guests the chance to enjoy the Marina vistas. Savour expertly made espresso, French pastries, and a daily selection of healthy choices filled with fresh, local ingredients. In an unofficial toast to Sofitel's fine French origins, Sabrage invites guests to revisit the art of 'sabrage'. A sophisticated bar serving the finest Champagnes, signature cocktails, local and international wines and beers. Less
Hotel class
Contact Information
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Luxury
,
Romantic
,
Onsen
,
Business
Room types
Suites, Non-Smoking Rooms
Hotel Amenities
HOTEL FEATURES
Restaurant
Bar/Lounge
Room Service
Fitness Centre with Gym / Workout Room
Pool
Free Internet
Spa
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Wheelchair Access
Beachfront
Free Parking
Breakfast included
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Hotel Style
Spa
,
Luxury
,
Romantic
,
Onsen
,
Business
Room types
Suites, Non-Smoking Rooms
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Luxury
,
Romantic
,
Onsen
,
Business
Room types
Suites, Non-Smoking Rooms
Hotel class
Contact Information
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Luxury
,
Romantic
,
Onsen
,
Business
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (895)
Room & Suite (320)
Dining (95)
Pool & Beach (23)
Amenities (56)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
Julia C
7 July 2018|
AnswerShow all 4 answers
Response from djmcenergy | Reviewed this property |
the website says its Sofitel Auckland Viaduct Harbour - 20 Metre Indoor Heated Pool
0
Votes
Mathew O
23 June 2018|
AnswerShow all 4 answers
Response from Iain A | Reviewed this property |
Not sure about early check in as we arrived at 3pm. Parking is extra a daily charge and they only do valet parking. I would be surprised if valet parking was included.
0
Votes
Mathew O
23 June 2018|
AnswerShow all 6 answers
Response from delb0inz | Reviewed this property |
Normally breakfast and parking are extra unless specified on your booking. Easy checkin can be arranged with prior notice dependent on room availability.
0
Votes
Room Tips
"The Junior Suites are special."
Read review
"West facing rooms receive the afternoon sun and are not overlooked by other buildings close by"
Read review
"All although water views would be lovely."
Read review
"Even the internal rooms have a view of the roof that is a pond, so still water in your view."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing