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Sofitel Auckland Viaduct Harbour

Traveller (974)
360
Panoramas (1)
Dining (95)
About
Location
Cleanliness
Service
Value
Travellers' Choice 2018 Winner
Certificate of Excellence
GreenLeaders Silver level
Inspired by New Zealand's landscape and culture and boasting panoramic views of Waitemata Harbour, this beautifully designed hotel is a true landmark destination. Superbly located on the waterfront in the heart of the Viaduct, Sofitel Auckland Viaduct Harbour harmoniously blends French spirit with the best of New Zealand culture. Sofitel Auckland Viaduct Harbour offers 172 chic and luxurious rooms all with juliette balconies and floor to ceiling windows. Oversized bathrooms feature separate rain showers and deep soaking bathtubs. Each guest room also offers Sofitel's famous 'My Bed', LCD televisions and Bose sound systems. Services include valet car parking, dedicated Concierge team, luxury airport transfers, Guest Relations Manager and 24 hour in-room dining. Sofitel's luxury day spa, So SPA offers seven private rooms with a wide range of beauty and wellness treatments. Guests can also make use of a sauna and steam room, and adjacent gymnasium. A 20-metre heated indoor lap pool and spa pool are also available. Lava Dining delivers flavour & flair with an innovative menu, tastefully blending the best local produce with a refined French touch. Serving breakfast, lunch & dinner, visit Lava Dining for an intimate dining experience & breathtaking views. A bright & casual eatery, 21 Viaduct Cafe offers waterside seating to allow guests the chance to enjoy the Marina vistas. Savour expertly made espresso, French pastries, and a daily selection of healthy choices filled with fresh, local ingredients. In an unofficial toast to Sofitel's fine French origins, Sabrage invites guests to revisit the art of 'sabrage'. A sophisticated bar serving the finest Champagnes, signature cocktails, local and international wines and beers.
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Property amenities
Restaurant
Bar/Lounge
Room Service
Fitness Centre with Gym / Workout Room
Pool
Free Internet
Spa
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Paid Internet
Paid Wifi
Public Wifi
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Minibar
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Luxury
Romantic
HOTEL CLASS
Hotel links
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Special Offer:UP TO 30% - EARLY BOOKING
Hotel deals
3,295Reviews
1,182Photos
44Q+A
100Room tips
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Popular mentions
I really loved this place! It's located in the Viaduct Harbour and so convenient to great restaurants, fun things to do, and a beautiful stroll around the water! The hotel is beautiful and the rooms are comfortable. The concierge staff are so helpful in arranging fun things to
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Review collected in partnership with Accorhotels.com
Hotel's Favourite
Prince Harry and Meghan stayed here. Really. as we came off the elevator from check-in, we were stopped at the elevator by 3 staff. one explained that there there was a security situation and personally escorted us to our room and opened it to "ensure that we were safe".
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Response from SofitelAuckland, Front Office Manager at Sofitel Auckland Viaduct Harbour
Responded 6 Nov 2018
Bonjour John33290, Thank you for taking the time to comment on your stay at Sofitel Auckland Viaduct Harbour. We are glad you were able to enjoy the service delivered by our ambassadors. Our location is enjoyed by locals and visitors alike with public transport options nearby and major attractions easily accessible. I am happy to learn that you were also able to benefit from this. Once again, thank you for taking time in sharing feedback and I sincerely hope to welcome you back in the near future. Sincerely, Linh Pham Front Office Manager
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Stayed here for a few nights upon arrival in New Zealand. Location is great and the basic room is spacious and efficient. Check in experience was excellent and the concierge was very knowledgeable and helpful. Highly recommend the cafe for light meals and coffee.
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Response from SofitelAuckland, Front Office Manager at Sofitel Auckland Viaduct Harbour
Responded yesterday
Bonjour, We very much appreciate your comments regarding your stay at the Sofitel Auckland Viaduct Harbour. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Linh Pham Front Office Manager
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The hotel is very nice and in a great location. Check in was efficient, professional and friendly. We had a suite which was very nice albeit a little small. Breakfast in the restaurant was excellent. The gym is VERY small and not well equipped for a luxury hotel. Some of the
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Response from SofitelAuckland, Front Office Manager at Sofitel Auckland Viaduct Harbour
Responded yesterday
Bonjour WorldTraveler50226, We very much appreciate you taking the time to comment on your stay at Sofitel Auckland Viaduct Harbour. It is always a pleasure to receive positive feedback. I am sorry to hear that you did not enjoy our gym at the hotel. As we strive to continuously improve the quality of our services any additional feedback you could provide would be greatly appreciated. Please feel free to contact myself directly on Linh.Pham@sofitel.com should you have any further feedback or suggestions. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Linh Pham Front Office Manager
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We just had another two fantastic nights at Sofitel Auckland Viaduct Harbour in a Deluxe Suite on the 6th Floor. We checked in with the very likeable Dakotah which was the fastest check in at any Hotel we have been to.Our room was fantastic very beautiful and plush. A nice plate
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Review collected in partnership with Accorhotels.com
Response from SofitelAuckland, Front Office Manager at Sofitel Auckland Viaduct Harbour
Responded yesterday
Bonjour RobLex, We very much appreciate your comments regarding your stay at the Sofitel Auckland Viaduct Harbour. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Linh Pham Front Office Manager
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Tub
Room entry with closets
TV
Seating area
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12345668
What is the price of breakfast ?
It was $30NZD for the continental breakfast buffet. The full menu is on their website (under Lava Restaurant)
1 vote
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Its shown when you go to select the room type on the website
0 votes
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Are you near the cruise ship embarkation point?
Its not far. The room size we had at Sofitel I'm sure was bigger then a Hilton room. Sheer luxury. Take a taxi if need be, of course depending on your luggage.
1 vote
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Are you near the cruise ship embarkation point?
I reckon it’s probably 15 minutes walk but the hotel could confirm that.
1 vote
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How does parking work? Is it expensive?
It's NZ$40 a night, and NZ$5 every time they bring out or in your car. We consider it being pretty expensive.
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1234569
"Best views over harbour....probably more expensive"
"High floor recommended"
"Pay for the harbor view!"
"do not take harbour view - not worth it"
"Ask for internal room and then you won't hear the road noise"
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12345620
PRICE RANGE
US$199 - US$443 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Lighter Quay Hotel
LOCATION
New ZealandNorth IslandAucklandAuckland Central
NUMBER OF ROOMS
172
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