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Crowne Plaza Auckland

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#10 of 66 Hotels in Auckland
Certificate of Excellence
GreenLeadersBronze level
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Crowne Plaza Auckland
Crowne Plaza Auckland
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1,691 Reviews from our TripAdvisor Community

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Showing 1,533: English reviews
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Palm Springs, California
Reviewed 4 days ago NEW

Auckland's CBD is not very large and this hotel is located right on the center of this area. Close to shopping and restaurants. It is an easy walk to almost all things that visitors and tourists will want to see and do. Our room was on the small side, but it was nicely decorated and it was clean. Room had...

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Thank Michael G
Shepshed, United Kingdom
Reviewed 4 days ago NEW

Walkable distance into the city and adjacent to the sky tower and many great places to have dinner or breakfast. Big hotel, but welcoming. Very slow checkout - because I asked for my taxi to be charged to the hotel, there was a 10 minute wait to get a voucher. Then the taxi drove off with my luggage - although...

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Thank Ironing_Board
Danbury, Connecticut
Reviewed 4 days ago NEW

We were based here for 9 nights and I can't say enough good things. The rooms are very clean. The beds were so comfortable. Every staff person we encountered was pleasant and helpful. In particular those at the concierge desk (Manish, Maria and Alex who I dealt with the most were simply AMAZING!) We only had the breakfast buffet once....

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Thank esg61
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear esg61, Thank you for taking the time to share your feedback following your recent stay with us. We were delighted to hear you enjoyed your time here at the hotel - our comfortable beds, breakfast in Aria Restaurant and the service you received from our team, particularly our team at Concierge, Manish, Maria and Alex. Your comments have been...

Reviewed 6 days ago NEWvia mobile

I was on crutches after badly hurting my ankle and my parents and I were staying for one night while we went to the Adele concert. The front desk staff were so cheerful and friendly. The room was spacious, clean, stylish and the beds were very comfortable! The staff were so helpful as after we had returned late (midnight) from...

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1Thank Kiwifarmgirl
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Kiwifarmgirl, Thank you for your review of our hotel. We were delighted to hear you enjoyed your stay with us here at Crowne Plaza Auckland for what we are sure was a very exciting trip away! Thank you for your lovely comments regarding the service you received from our team. Guest service is our number one priority and it...

Raumati Beach, Wellington, New Zealand
Reviewed 1 week ago

Nine of us stayed here over the Easter weekend for a family wedding. Lots of changes to arrangements and special requests which were handled smoothly. Really helpful people, comfortable rooms, good food, great service. Highly recommended. Thanks for making a special event even better!

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Thank ShaneH13
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear ShaneH13, Thank you for your review of our hotel. We were delighted to hear you and your family enjoyed your time here in the hotel over Easter weekend, particularly the service you received from our team. We really enjoy celebrating special occasions with our guests and were very happy to assist you during this special time with your family....

Jersey, United Kingdom
Reviewed 1 week ago

My wife and I stayed for one night (sadly) at this hotel as part of a group tour of New Zealand. Our room was as you would expect of this standard of hotel. However the service was exemplary ( not a word I use very often), during our meal times ( breakfast and dinner), staff were very attentive without being...

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1Thank David_Tracey
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear David_Tracey, Thank you for your review of our hotel following your recent stay. We were delighted to hear you had a great stay with us here at Crowne Plaza Auckland. Thank you for your lovely comments regarding the service you received from our entire team throughout your stay. Guest service is our number one priority and it is always...

New Richmond, Wisconsin
Reviewed 1 week ago

I have stayed in the hotels over the years starting back in the 1990's before it was part of IGH. All my visits have been good. The hotel is close to Sky City, the space needle if you want to gamble, or have dinner in the top. But the Crown plaza is in easy walking distance of the waterfront where...

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1Thank CosmosBuddy
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear CosmosBuddy, Thank you for taking the time to share your feedback following your recent stay. We were so pleased to hear you enjoyed your stay, particularly our location in the centre of the city, well situated to explore the city and surrounding area. We look forward to welcoming you back to stay with us again on your next visit...

Washington DC, District of Columbia
Reviewed 1 week ago

I really liked the Crowne Plaza in Auckland. It's a short walking distance away from main attractions like the Sky Tower (5 minutes) and the harbor (15 minutes). The staff is also very nice and made sure we got back our delayed luggage as soon as it arrived at the hotel.

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Thank Stephanie2743
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Stephanie2743, Thank you for taking the time to share your feedback following your recent stay with us. We were delighted to hear you enjoyed your time here at the hotel, particularly our location in the centre of the city and the service you received from our team. We hope to welcome you back to stay with us again. Warm...

Reviewed 1 week ago

Great room, superb view, excellent food and the most helpful staff. The only issue was the whole lounge area reared of curry slightly offputting. I would happily stay again and not just because of the in room pod coffee makers.

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Thank Jo R
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Jo R, Thank you for taking the time to provide feedback following your recent stay with us. We were so pleased to hear you enjoyed your stay here, particularly the in-room coffee machines and the service you received from our team. We were however disappointed to hear that your overall experience did not meet your expectations. Thank you for...

Reviewed 2 weeks ago

It's not the most luxurious hotel in Auckland, but it was clean, centrally located, and a great value. We didn't eat breakfast in the hotel, but the mid-day and happy hour was a great value and had wonderful NZ wines available. The lobby is nice to relax in for a while and the on-site laundry was wonderful.

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2Thank David H
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear David H, Thank you for taking the time to write a review following your recent stay with us. We were so pleased to hear you enjoyed your stay here at Crowne Plaza Auckland. A positive guest experience is something our team takes great pride in and we value your feedback. We look forward to welcoming you back to stay...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Genzui Ramen Noodle Bar
Genzui Ramen Noodle Bar
Cuisines: Japanese, Asian, Soups
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Conveniently located in the heart of Auckland s business district, above the Atrium on Elliott shopping complex and just a few minutes walk from The Edge Entertainment Centre, Sky City and Queen Street s golden mile, Crowne Plaza Auckland is the ideal base when visiting the city of sails. With 13 floors of accommodation including the Crowne Plaza Club, a choice of 10 meeting rooms offering 14 configurations plus several dining and relaxation options, we can provide for all your business hotel requirements. Crowne Plaza Auckland is truly The Place To Meet . ... more   less 

Additional Information about Crowne Plaza Auckland

Address: 128 Albert St | P.O. Box 6841, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: RM634 - RM1,580 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Auckland 4.5*
Number of rooms: 355
Reservation Options:
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Also Known As:
Crowne Plaza Auckland Hotel Auckland Central
Auckland Crowne Plaza
Crowne Plaza Auckland New Zealand
Hotel Style:
#7 Green Hotel in Auckland
#7 Family Hotel in Auckland
#9 Luxury Hotel in Auckland
#12 Business Hotel in Auckland
#14 Romantic Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Auckland staff and other travellers.
12 questions
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6 months ago
Califon
San Francisco, California
over a year ago

See all questions (12)

Questions? Get answers from Crowne Plaza Auckland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the higher the better”
Ironing_Board, 20 Apr 2017 | Read review
“deluxe view room on high floor offer nice views of the city”
esg61, 20 Apr 2017 | Read review
“Our room on the 6th floor corner was quiet. The view wasn't much but we were not in our room except to sleep.”
265annh, 4 Apr 2017 | Read review
“Request a room with the view of Sky Tower.”
YUI387, 30 Mar 2017 | Read review
“All floors offer similar "luxury"”
Hpas, 23 Mar 2017 | Read review
5 of 5