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Crowne Plaza Auckland

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#10 of 68 Hotels in Auckland
Certificate of Excellence
GreenLeadersBronze level
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Crowne Plaza Auckland
Crowne Plaza Auckland
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1,664 Reviews from our TripAdvisor Community

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Showing 1,509: English reviews
Oahu, Hawaii
Reviewed 17 September 2015

It is centrally located in the middle of downtown Auckland. You can take the shuttle bus from the Airport directly to the Crowne Plaza. It costs approximately NZ$15-16 per trip and drops you off on Queen's street, which is a short walk. You can purchase a round-trip ticket before your journey to New Zealand. The hotel is very nice, with...

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Helpful?
2Thank tinaglobetreks
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear tinaglobetrots, Thank You for taking the time to review our hotel and guest services. We are glad that we could assist in making your Auckland trip a positive one. We value the high standard of our rooms, bar and lobby and fitness centre and are glad you had the opportunity to experience these as well. Our King Deluxe view...

Adelaide, Australia
Reviewed 16 September 2015

Not the best location and not the newest hotel but otherwise a solid place to stay. I like the bar area because you can sit comfortably and read the paper with a glass of wine after work and not feel awkward. Friendly staff and the room has a bath.

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Thank Brsakiwi
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Brsakiwi, Thank You for reviewing our hotel and services. We are very pleased to hear that we are able to help you to relax and rejuvenate in our hotel lobby and bar area. Our friendly staff look forward to welcoming you back. Regards, The Crowne Plaza Auckland Team

Wellington, New Zealand
Reviewed 13 September 2015

There's really not a lot to say; everything you'd expect and nothing new or exciting. Well located for work trips to the Auckland CBD. Lots of eateries nearby for dinner, breakfast buffet was good and had plenty of options, everything was clean and tidy.

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Thank AnitaNgaire1
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear AnitaNgaire1, Thank You for taking the time to review our hotel and your recent experience with us. We were pleased to hear that you enjoyed our breakfast buffet options, a great way to start your day with our fresh juice machine and live egg and omelette station. We look forward to welcoming you back to the Crowne Plaza Auckland...

Reviewed 11 September 2015

I guess overall this is a great hotel, but compared to the price one paid I would have expected the people working in the hotel being a bit more proffesional. As example my room was not ready upon arrival because someone had misunderstood AM/PM. If one works in the hotel business with international customers it is imperative to understand both...

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Thank Magdalena N
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Magdalena N, We are sorry to hear that we were not able to deliver service up to standard and take communication issues very seriously. We apologise for any inconvenience and understand the frustration that you must have felt after traveling such a long distance. If you are visiting Auckland again we would love to show you what we are...

Reviewed 10 September 2015 via mobile

Was here for a few nights on a work trip. Great hotel good facilities. Free wifi, free in room water, discounted car parking. Restaurant good for dinner reasonable pricing and food was ok. Breakfast was ok lots of choice from buffet style hot and cold options to freshly made omlettes.

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Thank Mcj_1976
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Mcj_1976, Thank you for spending the time to review our hotel and facilities. We take pride in our restaurant Aria and are pleased to hear that you enjoyed both your breakfast and dinner with us. We look forward to welcoming you back to the Crowne Plaza Auckland soon. Warm Regards, The Crowne Plaza Auckland Team.

Queenstown, New Zealand
Reviewed 10 September 2015

Stayed one night at the Crown Plaza Auckland. Rooms were quite standard nothing too fancy. limited television channel options. Nice large bathroom. Nothing special but great location. The breakfast in the morning was very tasty there was even an omelet station.

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Helpful?
Thank GranadaJack
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear GranadaJack, Thank you very much for spending the time to leave us some feedback. We are glad you loved the breakfast - and yes the breakfast chefs make an amazing omelette! As far as the rooms go, we have just updated half of our rooms to deluxe rooms - with new T.V's, new beds and some other exciting extras...

Sydney, Australia
Reviewed 10 September 2015

Have stayed for a number of nights for business and leisure and I can say that I love this hotel. I always stay at Crowne Plaza because I can expect great customer service from the concierge to reception, restaurant staff, cleaners, etc. Shift change, staff change but they are very consistent in giving customer excellent customer service; you can definitely...

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Thank Rochelle L
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Rachel L, Reading your review has absolutely made our day! Thank you so much for taking the time to let us know how much you enjoy staying with us when you are in Auckland. The things you talk about - especially consistency, are so important in making people happy over and over again so it is great to see...

Cairns, Australia
Reviewed 8 September 2015

After traveling around New Zealand, staying here at the Crowne Plaza was such a treat. A very comfortable room with everything we needed. I loved the fact that it was close to Queen St & all was at our fingertips. We only spent 2 days here, however the staff could not do enough for us & overall it was a...

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Thank SChangizi
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Schanizi, As a team we are so glad you had a great time tripping around New Zealand - and that we managed to be the icing on the cake at the end. The team here absolutely loves going the extra mile for our guests and its reassuring to see that this gets noticed by people having a great time....

Sydney, Australia
Reviewed 7 September 2015

I loved this hotel!!! We were upgraded into a king suite with club room access! Amazing bed, amazing view of the tower and awesome bathroom. Free Wifi. If you can spare the extra money i definitely suggest adding the club room access. You get on the top floors and between 530pm and 730pm every night there is cocktail hour in...

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1Thank Swearing90
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Swearing90, Thank you for taking the time to provide feedback on your recent stay with us. We were delighted to read you enjoyed your stay in one of our Suites with access to our Club Lounge where you enjoyed our cocktail service. Our team really appreciate hearing that our guests enjoy their time up there. Thank you again and...

Navi Mumbai, India
Reviewed 5 September 2015

nice good rooms with ok / sketchy wifi. good views if you step out of your room to the windows near the lifts. the bathroom was amazing, it had 2 showers, one over the tub and one outside it. the curtain though was not really enough to stop the floor getting wet! single bed though. good breakfast ..really tasty.

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Thank erica_mb_64
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear erica_mb_64, Thank you for taking the time to write a review following your recent stay with us. We were pleased to read you enjoyed your stay, particularly our breakfast in Aria Restaurant. We look forward to welcoming you back to stay again in the future. Kind Regards, The Team at Crowne Plaza Auckland

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Genzui Ramen Noodle Bar
Genzui Ramen Noodle Bar
Cuisines: Japanese, Asian, Soups
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Conveniently located in the heart of Auckland s business district, above the Atrium on Elliott shopping complex and just a few minutes walk from The Edge Entertainment Centre, Sky City and Queen Street s golden mile, Crowne Plaza Auckland is the ideal base when visiting the city of sails. With 13 floors of accommodation including the Crowne Plaza Club, a choice of 10 meeting rooms offering 14 configurations plus several dining and relaxation options, we can provide for all your business hotel requirements. Crowne Plaza Auckland is truly The Place To Meet . ... more   less 

Additional Information about Crowne Plaza Auckland

Address: 128 Albert St | P.O. Box 6841, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: RM692 - RM1,741 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Auckland 4.5*
Number of rooms: 355
Reservation Options:
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Also Known As:
Crowne Plaza Auckland Hotel Auckland Central
Auckland Crowne Plaza
Crowne Plaza Auckland New Zealand
Hotel Style:
#7 Green Hotel in Auckland
#7 Family Hotel in Auckland
#9 Luxury Hotel in Auckland
#12 Business Hotel in Auckland
#14 Romantic Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Auckland staff and other travellers.
11 questions
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5 months ago
Califon
San Francisco, California
over a year ago
Yorba Linda, California

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Questions? Get answers from Crowne Plaza Auckland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All floors offer similar "luxury"”
 of 5 bubbles Hpas, 23 Mar 2017 | Read review
“top level "club rooms" for views, Harbour side”
 of 5 bubbles Iamsuperk, 21 Mar 2017 | Read review
“Keep your drapes drawn unless you want an audience from the hotel across the street”
  • Safe, mini bar
 of 5 bubbles evandbob, 17 Mar 2017 | Read review
“Consider the top floor since breakfast is included in the rate.”
 of 5 bubbles Anne2017536, 14 Mar 2017 | Read review
“High floor”
 of 5 bubbles 823gillj, 11 Mar 2017 | Read review
5 of 5