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The Surrey Hotel

189 reviews
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Traveller (38)
Room & Suite (16)
Pool & Beach (7)
Overview
  • Excellent14%
  • Very good29%
  • Average39%
  • Poor10%
  • Terrible8%
Travellers talk about
“tudor style”(4 reviews)
“indoor pool”(9 reviews)
Wifi
Free Parking
Pool
Non-Smoking Rooms
Restaurant
Room Service
Family Rooms
4.0 Star Hotel
All hotel details
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Reviews (189)Write a Review
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27
54
65
20
15
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All reviewstudor styleindoor poolprivate courtyardroom arrangementsbathroom looked like it had beenauckland zoocity fringeeden parkbit dateddecent hotelponsonby roadgood nights sleeptop floorfull kitchensupermarketdeficienciescheckin
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1 - 5 of 181 reviews
Reviewed 1 week ago

I met friends here for drinks and nibbles. The food is typical bar food but it was tasty and not too expensive. The staff were great and always trying to make sure we had everything. The bar itself has an English theme going on which...More

Thank serina29
Response from Denise K, General Manager at The Surrey HotelResponded 1 week ago

Great to hear you enjoyed your evening. We look forward to welcoming you back here again.

Reviewed 4 weeks ago

Came to this hotel for a function and was disappointed with the quality of food, considering how much we had to pay. Not quite enough food to satisfy people, and the deserts were especially disappointing, very repetitive dishes and not much choice. We also were...More

Thank michmegan
Response from Denise K, General Manager at The Surrey HotelResponded 1 week ago

The cats awards dinner was the function you attended and we felt that you were very well catered for. Your organiser booked for 50 and only 35 attended your glass of wine was $9.50. ( We charged for 35) I was on duty that night...More

Reviewed 4 weeks ago

Really enjoyed our stay here and appreciated the excellent customer service from staff. Very polite and friendly. We stayed here on several occasions and enjoyed our stay on every occasion. Thanks very much! :)

Thank dragostesun
Response from Denise K, General Manager at The Surrey HotelResponded 1 week ago

So good to hear you had a nice stay. We have some lovely staff at the Surrey and I am very proud to be their Manager.

Reviewed 13 September 2017

I have just stayed at the Surrey Hotel and had a very disappointing experience with the management. The hotel carpark was full of tradesmans' vehicles as the hotel was renovating their motel section, so I parked on the street, not realising it wasn't available parking,...More

Thank Tina S
Reviewed 4 August 2017

Certain activities were cancelled last minute, we had no where to go, so we stayed another night in Auckland. We decided to pick a better hotel to stay for one night, better means more expensive. We checked in quite late, but the process was fast....More

Thank Melanie_Yeoh
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Traveller (38)
Room & Suite (16)
Pool & Beach (7)
Dining (6)
Hotel & Grounds (22)
Bathroom (2)
About
Amenities
Top amenities
Pool
Restaurant
Free Parking
Bar/Lounge
Room Service
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Meeting Rooms
Laundry Service
Room Service
Dry Cleaning
Business Centre with Internet Access
Concierge
Self-Serve Laundry
Things to do
Pool
Restaurant
Bar/Lounge
Indoor pool
Fitness Centre with Gym / Workout Room
Heated pool
Details
Price range
US$127 - US$193 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#36 Luxury Hotel in Auckland Central
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$127 - US$193 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#36 Luxury Hotel in Auckland Central
Room types
Non-Smoking Rooms, Family Rooms
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