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Best Western President Hotel Auckland

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#26 of 68 Hotels in Auckland
GreenLeadersSilver level
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948 Reviews from our TripAdvisor Community

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There are newer reviews for Best Western President Hotel Auckland
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Showing 792: English reviews
Reviewed 3 weeks ago via mobile

Pretty average hotel with a pretty standard room. Although very nice, it is just that. Stock standard. And if your expecting a view, dont due to the construction outside. Hotel is across the road from Star City & 5 munute walk from the InterCity bus terminal.

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Helpful?
Thank Tarsha B
Romeo L, Front Office Manager at Best Western President Hotel Auckland, responded to this review

Dear Tarsha B Thank you for your feedback, we are consistently making changed to our service and product offerings and are currently in the final stages of double glazing with many more projects planned in the new year. Thank you again for choosing to stay with us. Yours Sincerely Romeo Liebig Front Office Manager

Nelson-Tasman Region, New Zealand
Reviewed 3 weeks ago

Great place to stay. Very clean and tidy. Friendly helpful staff. Perfect location in CBD. With-in walking distant to the Sky City and Casino.Plenty of shops to wander around close by. Breakfast was good.

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Helpful?
Thank woodwormenterprise
Romeo L, Front Office Manager at Best Western President Hotel Auckland, responded to this review

Dear woodwormenterprise Thank you for your wonderful feedback, From your comments we can clearly see that you enjoyed your stay and we look forward to serving you again in the not so distant future. Yours Sincerely Romeo Liebig Front Office Manager

Brisbane, Australia
Reviewed 3 weeks ago

Stayed there for 3 nights in October and found this place old and musty. Due to the construction in front, parking is limited and parking space is very narrow. The worse bit is that hot water usage is limited to 15 mins and one would have to wait 45 mins for it to heat up again!! What happens if a...

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Helpful?
Thank shedee
Romeo L, Front Office Manager at Best Western President Hotel Auckland, responded to this review

Dear shedee Thank you for your comments made in feedback following your recent stay with us. It is disappointing that we were unable to provide you with a satisfying stay, our parking space is fairly limited in space and this is also due to our car park being an underground car park underneath the hotel within it's foundation. All our...

Fort Collins, Colorado
Reviewed 3 weeks ago

The reviews of this being a great location are true. It's literary 1 minute from Queen's Street and a bit further to Sky City. My room was clean, but the bathroom was so small, I had to stand on the toilet seat in order to close the door to get to the shower. The building behind this one was undergoing...

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Helpful?
Thank Snflwrs4hil
Romeo L, Front Office Manager at Best Western President Hotel Auckland, responded to this review

Dear Snflwrs4hil Thank you for taking your time to provide feedback on your recent stay with us. We always work hard to provide all our guests with a satisfying stay. We wish to take this opportunity to apologize about the noise endure from external factors which had been out of the control of the Hotel. In regards to the wifi...

Delft, The Netherlands
Reviewed 4 weeks ago

The location of the hotel is ideal. The staff was helpful and friendly/informal. Somewhat noisy (even on the 14th floor). If I could give a tip to what to do first: renew the bathroom and the isolation in the rooms. Thanks for the coffee and tea (free of charge). Although I can't rate it 3.5, that's how I see it.

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Helpful?
Thank etjoset
Romeo L, Front Office Manager at Best Western President Hotel Auckland, responded to this review

Dear etjoset Thank you for choosing to stay with us, we take all comments and feedback as important as it assists us in making improvements, we are currently in the planning stages of upgrading our bathrooms in the coming year which should refresh our rooms. Again thank you for your feedback it is much appreciated. Yours Sincerely Romeo Liebig Front...

Milan, Italy
Reviewed 4 weeks ago

The location of the hotel is excellent. Front desk staff were helpful and lovely, but the lobby is really old fashion, it needs to be refreshed . Room was spacious and clean, good finishes, window can be opened for fresh air and consumables were of very high quality.Excellent free wifi. I would recommend this hotel for a stay in Auckland.

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Helpful?
Thank ElenaR_77
Romeo L, Front Office Manager at Best Western President Hotel Auckland, responded to this review

Dear ElenaR_77 We at Best Western President Hotel Auckland wish to thank you for choosing to stay with us. Our Team always do their utmost to provide all our guests with excellent service. We have plans to refresh our lobby in the new year to provide a more welcoming atmosphere to our guests. Again thanks for being our guest and...

Wellington, New Zealand
Reviewed 5 weeks ago via mobile

We felt a bit apprehensive as we waited in a fairly "tired" reception area for our room to become available, bit we were pleasantly surprised with our room. It was spacious, clean and well serviced. We really appreciated the kitchenette facilities, excellent free wifi, and complimentary newspaper. We had an opening window which was good as we had a back...

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Helpful?
Thank KiwiTwo
Romeo L, Front Office Manager at Best Western President Hotel Auckland, responded to this review

Dear KiwiTwo Thank you for your feedback from your recent stay with us, it is always a pleasure to be able to satisfy our guests and make their stay comfortable and memorable. Our lobby is going to get a refresh in 2017 with fresh paint new floor coverings and also new furniture. Our rooms are always well maintained and cleaned...

Christchurch, New Zealand
Reviewed 2 November 2016

Clean and tidy. The window latch wedges were missing so you have to find some paper to fold up and jam under the hand latch so the windows close to reduce the outside noise to be able to sleep at night.

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Helpful?
Thank Y8009VFianc
Romeo L, Front Office Manager at Best Western President Hotel Auckland, responded to this review

Dear Y8009VFianc Thank you for your feedback and bringing to our attention the maintenance in your room, we will be sure to apply the necessary remedy. Yours Sincerely Romeo Liebig Front Office Manager

Reviewed 2 November 2016 via mobile

First impressions are key, especially in the hotel and restaurant business. And this hotel did not impress. The front desk employees weren't friendly at all, even a bit snappy when it took us somewhat longer to pop up the creditcard. Sorry, but we just had a 35 hour journey across 11hours worth of timezones, so we might be a bit...

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Helpful?
Thank Mark K
Romeo L, Front Office Manager at Best Western President Hotel Auckland, responded to this review

Dear Mark K Thank you for your feedback and comments regarding your recent stay with us. I wish to sincerely apologize if you had not received a warm welcome in the way you should have. Patience towards our guests is our main priority at all times, however if you had arrived during a busy period we do try and and...

Reviewed 1 November 2016 via mobile

We are fans of Best Westerns mostly in North America with the continental breakfast usually included along with wifi. Not all Best Westerns are created equal so I rely a lot on TripAdvisor and other review sites to decide. The Best Western President Hotel was excellently located which is one reason we chose this hotel. Very nice having a Countdown...

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Helpful?
Thank PinkGeranium
Romeo L, Front Office Manager at Best Western President Hotel Auckland, responded to this review

Dear PinkGeranium Thank you for your many great comments regarding your stay with us. We wish to advise that we are in the planning stages of refreshing our lobby sometime in early 2017. Our breakfast is very competitively priced at $20 for a full buffet breakfast and we also do offer room rates with breakfast included. We always do our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Modern Apartment Hotel located in the Central Business District, 150 meters from ferries & buses. ... more   less 

Additional Information about Best Western President Hotel Auckland

Address: 27-35 Victoria Street West, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: RM500 - RM1,293 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Best Western President Hotel Auckland 3.5*
Number of rooms: 105
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Also Known As:
Auckland Best Western
Best Western Auckland
Best Western President Hotel Auckland New Zealand
Hotel Style:
#6 Green Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from Best Western President Hotel Auckland staff and other travellers.
21 questions
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Manila
6 months ago

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Questions? Get answers from Best Western President Hotel Auckland staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher you go the quieter it'll be. And the elevators are fast so you dont spend ages waiting.”
 of 5 bubbles cazbar62, 22 Nov 2016 | Read review
“First floor was very noisy, and be sure to get moved if your room is in the emergency stairwell.”
 of 5 bubbles Snflwrs4hil, 14 Nov 2016 | Read review
“Good view to the sky tower.”
 of 5 bubbles etjoset, 6 Nov 2016 | Read review
“The window latch wedges were missing so you have to find some paper to fold up and jam under the hand latch so the windows close to reduce the outside noise to be able to sleep at night.”
 of 5 bubbles Y8009VFianc, 2 Nov 2016 | Read review
“Request for higher floor for the nice view of Auckland city in the night”
 of 5 bubbles wanieaziz, 30 Oct 2016 | Read review
5 of 5
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