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Best Western President Hotel Auckland

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#27 of 68 Hotels in Auckland
GreenLeadersSilver level
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1 room 2 adults 0 children
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Best Western President Hotel Auckland
Best Western President Hotel Auckland
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1,028 Reviews from our TripAdvisor Community

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Showing 853: English reviews
Denver, Colorado
Reviewed 16 March 2016

Been to many BWs in the US and Canada, first time for land down under. This is not a typical BW, more like an upper end high rise hotel. Very nice and large rooms. Hotel staff very helpful, even got us a 4:00 a.m. taxi (at a company discount) to the hotel. Breakfast not free however, but really good.

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Helpful?
Thank plentyfun
Romeo L, Front Office Manager at Best Western President Hotel Auckland, responded to this review

Dear plentyfun We wish to thank you for providing your feedback on your recent stay with us. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. In...

Reviewed 13 March 2016 via mobile

While this hotel is in a very central position ,our stay there was miserable .on arrival we found the frig in the room wasn't working.called reception .the night manager who arrived ,said on inspection,nothing could be done till the morning one plus he stored our perishables in the hotelkitchens frig.in the morning maintenance arrived and said there is a switch...

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Helpful?
Thank Ian B
Romeo L, Front Office Manager at Best Western President Hotel Auckland, responded to this review

Dear Ian B On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We wish to advise that over the coming 12 months...

Oxfordshire, United Kingdom
Reviewed 11 March 2016

We booked through Expedia and requested a high floor and a parking space, both requests ignored. Reception blamed Expedia for not sending through all the information but let slip they had read the request for a high floor, I'm sure Expedia don't cut and paste requests. We ended up with a room on the fourth floor, not recommended, both nights...

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Helpful?
Thank Robert W
Romeo L, Front Office Manager at Best Western President Hotel Auckland, responded to this review

Dear Robert W On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I wish to inform you that all requests are never...

California
Reviewed 9 March 2016 via mobile

We were pleasantly surprised by how quiet the hotel was. In particular, we didn't have any noise from our neighbors on the 12th floor. Friday night there was noise from outside the hotel till late, and I suspect that Saturday would be the same. The other 3 nights were remarkably quiet considering our central location. The buffet breakfast was good...

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Helpful?
Thank zmanCalifornia
Romeo L, Front Office Manager at Best Western President Hotel Auckland, responded to this review

Dear zmanCalifornia We wish to thank you for providing your feedback on your recent stay with us. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We...

London, United Kingdom
Reviewed 8 March 2016

I stayed at the hotel for 1 night and thought the location was amazing - right opposite Sky City. The staff were very friendly but I thought the room could have done with a refresh as it seemed a bit of a mix match of furniture. Check Out took the best part of 45 minutes with 2 loads of cruise...

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Helpful?
Thank Keiran H
Romeo L, Front Office Manager at Best Western President Hotel Auckland, responded to this review

Dear Keiran H We wish to thank you for providing your feedback on your recent stay with us. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future....

Christchurch, New Zealand
Reviewed 8 March 2016

Simple, clean and very well presented. Would recommend this place to anyone staying in Auckland. room was well priced and exceeded our expectations. Breakfast was simple food fresh and well presented. Staff were very willing and helpful.

Review collected in partnership with Best Western
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Helpful?
Thank Gareth V
Romeo L, Front Office Manager at Best Western President Hotel Auckland, responded to this review

Dear Gareth V We wish to thank you for providing your feedback on your recent stay with us. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future....

Forster, Australia
Reviewed 7 March 2016

Arriving in a new country can be daunting, not so with this hotel. It is very well located in the heart of town, close to attractions, restaurants and good cheap supermarket shopping to bypass expensive mini bar expenses. We stayed for two nights prior to collecting a rental car, from within walking distance, before moving on to continue our NZ...

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Helpful?
Thank sgtgwh
Romeo L, Front Office Manager at Best Western President Hotel Auckland, responded to this review

Dear sgtgwh We wish to thank you for providing your feedback on your recent stay with us. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. It...

Adelaide, Australia
Reviewed 6 March 2016

I am not exaggerating one second when I tell you that we located this hotel on our GPS and that it took OVER AN HOUR to actually get there when we were only four blocks away. The traffic was horrific. When we finally pulled up, we realized that they had no place for a car to park or stand. I...

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Helpful?
Thank sybilsch
Romeo L, Front Office Manager at Best Western President Hotel Auckland, responded to this review

Dear We wish to thank you for providing your feedback on your recent stay with us. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We wish...

Melbourne, Australia
Reviewed 3 March 2016

This hotel is in a great location, it is very clean and we had a large room with a great view of the Sky tower. Unfortunately room 405 was also opposite the orb ride, so we had to put up with squealing people at times throughout the evening. We had asked for a quiet room and it was also next...

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Helpful?
Thank Susan G
Romeo L, Front Office Manager at Best Western President Hotel Auckland, responded to this review

Dear Susan G We wish to thank you for providing your feedback on your recent stay with us. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future....

Whangarei, New Zealand
Reviewed 3 March 2016

myself and four friends booked separate rooms. two booked corporate rooms and three booked studio. was not impressed to find that the studio rooms (cheaper option) had better, bigger rooms on higher floors 5,6 and 7 with better views. corporate rooms were on level one and had the loud noise of roadworks all night. was not ideal and would not...

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Helpful?
1Thank irenedunn
Romeo L, Front Office Manager at Best Western President Hotel Auckland, responded to this review

Dear irenedunn On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. However in regards to the corporate studio rooms booked we clearly...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Modern Apartment Hotel located in the Central Business District, 150 meters from ferries & buses. ... more   less 

Additional Information about Best Western President Hotel Auckland

Address: 27-35 Victoria Street West, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: RM517 - RM1,643 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Best Western President Hotel Auckland 3.5*
Number of rooms: 105
Reservation Options:
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Also Known As:
Auckland Best Western
Best Western Auckland
Best Western President Hotel Auckland New Zealand
Hotel Style:
#6 Green Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from Best Western President Hotel Auckland staff and other travellers.
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Questions? Get answers from Best Western President Hotel Auckland staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a view otherwise it looks at a carpark across the street.”
 of 5 bubbles 465russb, 24 Mar 2017 | Read review
“The higher the better!”
 of 5 bubbles AMay99, 21 Feb 2017 | Read review
“Corner suites are nice and sunny”
 of 5 bubbles terasa2016, 19 Feb 2017 | Read review
“14th floor might offer reasonable views depending on which room you are in”
 of 5 bubbles GTMT, 17 Feb 2017 | Read review
“Ask for a room that overlooks Sky Tower, the view was quite good”
 of 5 bubbles RegionalVictoriaKay, 9 Feb 2017 | Read review
5 of 5