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Hilton Auckland

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Hilton Auckland
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1,926 Reviews from our TripAdvisor Community

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Showing 1,791: English reviews
Chennai
Reviewed 7 January 2016

We stayed 2 nights and 1 day at the Hilton on Christmas day - really nice place. Location is absolutely spot on - given that there was nothing much going on, we had the views to enjoy on Christmas day!!! The rooms are on the smaller size (I am comparing with the Crowne Plaza in Auckland - which is up...

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Thank harifromchennai
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear harifromchennai Thank you for sharing a review on TripAdvisor and we are pleased you enjoyed a short Christmas holiday break with us. The location certainly does offer a superb vantage point on Auckland’s Waitemata Harbour and it is great to read that you enjoyed a relaxing and leisurely breakfast in FISH restaurant located on Level 1 of the hotel...

Auckland, New Zealand
Reviewed 6 January 2016

We ate at Fish for our evening meal. The meal was lovely but the service was seriously lacking. Waited 45 minutes for our entre which didn't arrive, the main did instead. It was marinated fish so couldn't blame the cooking! We were told there was a stuff up in the kitchen, but did we want the main now anyway!!

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1Thank Mary S
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear Mary S Thank you for taking the time and opting to post a review on TripAdvisor following your recent stay at the hotel. I am pleased to note you enjoyed the cuisine in FISH restaurant located on Level 1 of the hotel, however naturally I am very disappointed that your experience was marred by poor customer service. I do...

Ontario, Canada
Reviewed 6 January 2016

We stayed 3 nights here with my wife because the location is very accessible. The staff were very friendly and we were greeted with warm welcome and genuine smile from the reception. The room were spacious enough and modern, and the food was great too! thumbs up!

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1Thank simonkathtravels
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear simonkathtravels Thank you for posting your review on TripAdvisor and it was our pleasure to welcome you to Hilton Auckland located on Princes Wharf and surrounded by the picturesque Waitemata Harbour. I am delighted you both enjoyed your time with us and took the time to indulge and relax in FISH restaurant and Bellini bar. Best wishes for 2016...

Auckland New Zealand
Reviewed 5 January 2016

Excellent position overlooking Harbour and close to Downtown Shopping. The staff in the newly refurbished bar were very helpfull. Make sure your room if overlooking Harbour for your stay that you do not book partial view room, Ask at time of booking. Excellent service if leasving a car there.

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Thank review44
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear review44 Happy New Year for 2016 and we are delighted to read you enjoyed the hotel’s revived Bellini bar. We are very excited to be serving a select range of cocktails, beer and wine in the bar, set amidst such spectacular harbour views. Thank you for taking the time to post a review on TripAdvisor and we hope to...

Richardson, Texas
Reviewed 5 January 2016

Had a wonderful stay at this property which is located at the end of the pier, with a great view of the harbour and cruise/cargo/ferry ships. Spacious room with a balcony and comfortable bed. Only negative aspect to the room was that the curtains let in lots of light in the mornings. If you are coming in from the airport...

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Thank Grant B
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear Grant B Thank you for taking the time to post a TripAdvisor review following your recent stay at Hilton Auckland. We appreciate your feedback. I am pleased you enjoyed the waterfront location on Princes Wharf, all served with spectacular views of Auckland’s Waitemata Harbour. The team and I wish you a very Happy 2016 and hope to have another...

London, United Kingdom
Reviewed 5 January 2016

Its not the prettiest of hotels but is a very modern building right on the harbour. The staff are extremely attentive although be warned with the concierge as we weren't given accurate information. We did the ferry trip over to Wahikee and were put on a wine tasting tour. We weren't told that by concierge as neither my husband or...

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Thank Dawn L
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear Dawn L Thank you for sharing a review on TripAdvisor; we appreciate your feedback. I do apologize for any inconvenience with your tour on Waiheke Island; your comments are duly noted and have been shared with the Concierge Team. I am glad you enjoyed your time at the hotel and were able to explore some of the city’s delights,...

London, United Kingdom
Reviewed 4 January 2016

Having arrived at the airport we had booked two nights here to recover from jet lag. The hotel was great, breakfast on the terrace watching all the activity on the water. Good choice of food too. Perfect location for the city centre, train and boat trips.

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Thank 55skippy95
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear 55skippy95 Best wishes for 2016 and many thanks for sharing a review on TripAdvisor. We are delighted you enjoyed the hotel’s waterfront location and were able to relax following your long flight. I hope to have another opportunity to welcome you back on future travels should you be returning to Auckland, the ‘City of Sails’. Kind regards, Roger.

Reviewed 4 January 2016 via mobile

This Hilton was absolutely spectacular. The view of the harbor from my room and the lovely seating area outside were just what I needed when I arrived early from Los Angeles. Morning buffet breakfast was sumptuous and everyone in the hotel seemed intent on making it a good experience for guests.

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Thank j.c. G
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear j.c. G Thank you very much for sharing your complimentary review on TripAdvisor. I am delighted you took the time to relax in the hotel and enjoy the splendour of Auckland’s Waitemata Harbour. It was great to have you with us and our very best wishes for a Happy & Prosperous 2016. Kind regards, Roger.

Davistown, Australia
Reviewed 4 January 2016

Great hotel in perfect location,quality service and close to restaurants,walking distance to Auckland city shops and Ferry terminal for day trips The staff were polite and friendly and very helpful. Would recommend a harbour view room

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Thank fjp4941
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear fjp4941 Thank you for recommending Hilton Auckland on TripAdvisor. We welcome your feedback and delighted to note that you had a great stay with us. We are pleased the waterfront location met with your expectation and we hope to see you back on future travels. Best wishes for a Happy 2016. Kind regards, Roger.

Melbourne, Australia
Reviewed 4 January 2016

I have stayed here many times and I love the hotel. I always get the harbour view room. The restaurant Fish is great for breakfast and Dinner. Belini is great for cocktails and snacks. The hotel is also surrounded by other fantastic restaurants on the pier.

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Thank Rosscolad
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear Rosscolad Many thanks for taking the time to post a review on TripAdvisor; we appreciate your comments. The hotel certainly does boast a unique waterfront location alongside the Waitemata Harbour, whilst being in such close proximity to many of the CBD’s desirable destinations. I am glad that you feel at home with us during your stays and are able...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hilton Auckland sits on the iconic Princes Wharf 300 meters out into the Waitemata Harbour. Enjoy views over the city or past the harbour to the Hauraki Gulf. Take a trip from the nearby Ferry terminal or enjoy the fun at the nearby Viaduct or Britomart precincts. Whether for business or leisure, Hilton Auckland is ideally located on the vibrant Auckland waterfront. ... more   less 

Additional Information about Hilton Auckland

Address: 147 Quay Street | Princes Wharf, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: RM1,130 - RM2,620 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Auckland 5*
Number of rooms: 165
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hilton EMEA, Booking.com, Cancelon, Orbitz, Odigeo, Travelocity, Priceline, Hotels.com, Agoda and Jetsetter so you can book your Hilton Auckland reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Auckland Hotel Auckland Central
Auckland Hilton
Hilton Auckland New Zealand
Hotel Style:
#4 Luxury Hotel in Auckland
#7 Business Hotel in Auckland
#8 Family Hotel in Auckland
#9 Romantic Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Auckland staff and other travellers.
17 questions
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5 months ago
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over a year ago
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Questions? Get answers from Hilton Auckland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Water view”
 of 5 bubbles 64marianneb, 9 Dec 2016 | Read review
“Harborview with king size bed - call and see if there is a cruise line blocking the view because it may not be worth it otherwise!”
 of 5 bubbles 657mayurij, 9 Dec 2016 | Read review
“Ask for sea-views”
 of 5 bubbles rohitg108, 3 Dec 2016 | Read review
“Get a room with view of the ocean.”
 of 5 bubbles postrawb, 2 Dec 2016 | Read review
“Take the room with sea view. I think mine was 206 with terrace and next room had huge terrace. Take a look at the hotel map.”
 of 5 bubbles Anna_z2906, 27 Nov 2016 | Read review
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