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07/05/2017 08/05/2017
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    CityLife Auckland

    171 Queen St | P.O. Box 105-326, Auckland 1143, New Zealand
    Save
    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$21
    US$135
    US$114
    US$118
    US$114
    Traveller (249)
    Room & Suite (257)
    Dining (37)
    SKYCITY Grand Hotel
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    Overview

    • Excellent47%
    • Very good40%
    • Average7%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “city life” (113 reviews)
    “sky tower” (119 reviews)
    Free Wifi
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    4.5 Star Hotel
    All hotel details
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    SKYCITY Grand Hotel
    2,408 reviews
    #4 of 66 hotels in Auckland
     
    Heritage Auckland
    1,698 reviews
    #9 of 66 hotels in Auckland
     
    The Langham, Auckland
    4,068 reviews
    #5 of 66 hotels in Auckland
     
    Sofitel Auckland Viaduct Harbour
    2,719 reviews
    #3 of 66 hotels in Auckland
     
    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,199)
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    1 - 5 of 1,199 reviews

    Reviewed 4 days ago

    I booked for a night stay. The room was clean and tidy and adequate for me. Only the running water noise was unpleasant experience to hear in my bedroom, as it made me wonder what kind of water is, someone using shower or using toilet....More

    Thank satsuki810
    Response from CAKL, Front Office Manager at CityLife Auckland

    Thank you for your feedback - it helps us to understand our guests’ needs and to better deliver exceptional service. We certainly strive to achieve excellence in every aspect of our business and it is really only with feedback from guests such as you that...More

    Reviewed 6 days ago

    Our go to hotel in Auckland - we love feeling so valued as return customers. Convenient valet parking with a wee arrival gift especially for us. We ordered a roll away bed but still had plenty of space in our room.

    Thank Sharon K
    Response from CAKL, General Manager at CityLife Auckland

    Thank you for your lovely feedback! We are delighted you continue to enjoy your stays with us and consider us your "Home away from Home". We look forward to welcoming you back soon. Kind Regards Nicole Lawson, General Manager

    Reviewed 6 days ago

    Room perfectly adequate for us, very clean and tidy, lovely fluffy towels. Staff very helpful Excellent location for walking to the harbour, Britomart and choice of nice restaurants. Had a late checkout so wandered down town to the markets for breakfast. City was buzzing with...More

    Thank 537janetten
    Response from CAKL, General Manager at CityLife Auckland

    Thank you! We are delighted you enjoyed your stay with us! Your kind comments are very much appreciated. We certainly strive to achieve excellence in every aspect of our business and it is really only with feedback from guests such as you that we can...More

    Reviewed 6 days ago

    I recently visited on a business trip and found the room I booked adequate, however there was nothing but milk in the minibar. The room (301) was very noisy, being directly opposite the lifts and there was a loud water pipe running through the room....More

    Thank Ange S
    Response from CAKL, Front Office Manager at CityLife Auckland

    I would like to offer my sincere apologies for the inconvenience caused to you. Clearly what you encountered was well below our usual high standards and is completely unacceptable! It is always our aim to ensure guests enjoy professional service and their expectations are exceeded...More

    Reviewed 6 days ago

    Rather importantly the main hotel entrance is not at the given address. Put "15 Durham Street" in your sat nav or you good spend a while driving a rather busy street getting frustrated!! This fact was deeply hidden on their website. Valet parking or a...More

    Thank Michele L
    Response from CAKL, General Manager at CityLife Auckland

    Thank you for your feedback - it helps us to understand our guests’ needs and to better deliver exceptional service. I certainly acknowledge your comments regarding our vehicle entrance - it is noted all over our website and reservation pages that our entrance is off...More

    SKYCITY Grand Hotel
    2,408 reviews
    #4 of 66 hotels in Auckland
     
    Heritage Auckland
    1,698 reviews
    #9 of 66 hotels in Auckland
     
    The Langham, Auckland
    4,068 reviews
    #5 of 66 hotels in Auckland
     
    Sofitel Auckland Viaduct Harbour
    2,719 reviews
    #3 of 66 hotels in Auckland
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$128 - US$308 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Family Hotel in Auckland
    • #3 Business Hotel in Auckland
    • #4 Spa Hotel in Auckland
    • #7 Luxury Hotel in Auckland
    • #10 Romantic Hotel in Auckland
    Photos
    Traveller (249)
    Room & Suite (257)
    Dining (37)
    Pool & Beach (10)
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    Questions & AnswersAsk a question
    Foodie141
    How far away is the hotel from the cruise ship ports>
    14 April 2017|
    Answer Show all 3 answers
    Response from Paul B | Reviewed this property |
    Only about 10 minutes
    0
    Votes
    brigittejohn
    Swimming pool opening times?
    1 April 2017|
    Answer Show all 2 answers
    Response from Lynley H | Reviewed this property |
    Hi there, The pool opens at 6am and closes at 10pm - I verifed that with the hotel as well. Its a nice little indoor lap pool, next to the gym, so great no matter what the time of year. Hope that helps
    1
    Vote
    Charo O
    My company made a reservation from me, ap.506 1 bedroom, may I see some fotos? Do I have a security box in de ap.? Thank you very much for your help! María
    28 March 2017|
    Answer
    Response from mainz05 | Reviewed this property |
    Security Box is in the room but without electricity so you can't charge or phone or laptop while it is in the box.
    0
    Votes
    Google Translation
    Room Tips
    "My room was on the 13th floor and very quiet."
    Read review
    "We prefer higher floors for less road noise."
    Read review
    "We were on the 21st floor Lifts very efficient Usual city noises (sirens, late night revellers) were not an..."
    Read review
    ".Avoid the superior rooms; chose another room type or alternative hotel."
    Read review