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CityLife Auckland

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CityLife Auckland
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1,047 Reviews from our TripAdvisor Community

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Showing 1,001: English reviews
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 March 2016

My wife and I stayed three nights in CityLife and had a great time! The hotel itself was very well kept. Great location and scenic views from our room on the 22nd floor. Although the views were from the back end of the hotel, so you could really only see other hotels and not the harbor, again, not bad! Wifi... More 

Helpful?
Thank PottsC
CAKL, General Manager at CityLife Auckland, responded to this review

Thank you for choosing to stay at CityLife on your recent trip to Auckland. We are delighted you enjoyed your stay with us. We do offer several different room types, including apartment style suites that offer full size kitchens and laundry facilities which are perfect for longer stays. We look forward to hosting you again in the near future, kind... More 

Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 29 February 2016

I use the City Life regularly and is my primary choice of hotel for business or pleasure. Superbly located just off Queen Street in Central Auckland, the hotel has a good range of rooms at competitive prices for the a similar hotel in CBD. One outstanding feature are the staff who always invite you in a warm and friendly manner... More 

Helpful?
Thank Dave A
CAKL, General Manager at CityLife Auckland, responded to this review

Thank you for your kind feedback regarding our staff - it is very much appreciated! It is wonderful to know we are your preferred hotel when visiting Auckland. We look forward to hosting you again soon, kind regards Nicole Lawson General Manager More 

Perth, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 February 2016 via mobile

City life Auckland is in a great location, in the centre of the city and a short walk to the main transport hub and port. The hotel Staff are efficient and friendly, the suites roomy with a very well equipped kitchenette. As a bonus, there is also a washing machine! We found the bed too soft, but I believe a... More 

Helpful?
Thank the2drifters
CAKL, General Manager at CityLife Auckland, responded to this review

Thank you for choosing to stay at CityLife on your recent trip to Auckland. we are delighted you enjoyed your stay with us. Yes you are right - you can definitely request for a firm mattress! We look forward to hosting you again in the near future. Kind regards Nicole Lawson, General Manager More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 February 2016 via mobile

We stayed in a one bedroom apartment type suite for two nights after a cruise. Great location. Nice that it had a washer/dryer. Front staff were very nice and helpful. Bed very soft and uncomfortable. Air conditioning would switch over to heat randomly so had to adjust accordingly. Kitchen could use some updating. Would have asked to change to a... More 

Helpful?
1 Thank Cynthia S
CAKL, General Manager at CityLife Auckland, responded to this review

Thank you for choosing to stay at CityLife on your recent trip to Auckland. We do appreciate your kind words regarding our staff. Please accept my sincere apologies for any inconvenience caused by the air-conditioning system in your room, we have since had our maintenance team action the repairs. We are in the final stages of planning our refurbishment of... More 

Portland, Oregon
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 February 2016

What a great hotel! The staff, the location, the room...We had a great view of the Auckland Tower from our room. They thought of every detail. There was milk for coffee, soap for the washer, etc. The concierge staff was well informed and helpful. The food and service at the restaurant was amazing. We had dinner and breakfast there and... More 

Helpful?
Thank MollyMac1962
CAKL, General Manager at CityLife Auckland, responded to this review

Thank you for choosing to stay with us at CityLife on your recent trip to Auckland. We are delighted you enjoyed your stay with us! Your kind comments are very much appreciated. It is part of our culture to celebrate success and receiving positive feedback such as yours is an integral part of this process. We look forward to hosting... More 

San Francisco, California
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 February 2016

Stayed in a two bedroom suite. The common area was spacious with dining area, sofa, chairs and kitchen area. There was plenty of room for 4 of us and a big plus was the laundry washer and dryer. The shower stalls had mold under the caulking in both rooms. Otherwise the room was very clean. Also being Jan. 1st, the... More 

Helpful?
Thank Ty E
CAKL, General Manager at CityLife Auckland, responded to this review

Thank you for choosing to stay with us at CityLife on your recent trip to Auckland. Your feedback is very much appreciated.We certainly strive to achieve excellence in every aspect of our business and it is really only with feedback from guests such as you that we can improve and maintain the high standards in which we pride ourselves We... More 

Sacramento, California
Level Contributor
84 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 23 February 2016

Stayed 3 days at the beginning of a 2 week trip to New Zealand. Good downtown location walking distance of most attractions, easy bus to others. Clean, secure. Wifi only in the lobby. Helpful front desk staff.

Helpful?
Thank Carol Y
CAKL, General Manager at CityLife Auckland, responded to this review

Thank you for choosing to stay with us at CityLife on your recent trip to Auckland. We are delighted you enjoyed your stay with us! We look forward to hosting you again soon. Kind Regards, Nicole Lawson, General Manager More 

Melbourne, Australia
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 22 February 2016

The CityLife Auckland is well located on Queen Street and is a short walk to the cafes on Vulcan Lane and about a 5 minute walk to the ferry terminal and about a 10 minute walk to the restaurants in the Viaduct area. The rooms are clean, quiet and spacious. There is complimentary WiFi but unfortunately it is limited to... More 

Helpful?
Thank Ken D
CAKL, General Manager at CityLife Auckland, responded to this review

Thank you for choosing to stay at CityLife on your recent trip to Auckland. We appreciate the feedback and are delighted your enjoyed your stay with us. Just to clarify our WIFI offering is 1GB complimentary per 24 hour period in the rooms and we also offer 100Mb free WIFI in our lobby. We look forward to hosting you again... More 

Stoke-on-Trent, United Kingdom
Level Contributor
143 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
Reviewed 22 February 2016

We stayed here for one night in a twin room and I was impressed with it. The room was very comfortable and clean and had an amazing view of the Sky Tower. The free WiFi is great and the TV and bathroom worked perfectly. It is located right in the CBD and so there are plenty of restaurants and shops... More 

Helpful?
Thank Ben A
CAKL, General Manager at CityLife Auckland, responded to this review

Thank you for choosing to stay at CityLife on your recent trip to Auckland. We appreciate the lovely comments regarding the staff and are delighted we exceeded your expectations during your stay with us. We look forward to hosting you again, Kind regards Nicole Lawson, General Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Modern spacious high-rise - In the heart of Auckland. ... more   less 

Additional Information about CityLife Auckland

Address: 171 Queen St | P.O. Box 105-326, Auckland 1143, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: RM640 - RM1,845 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — CityLife Auckland 4.5*
Number of rooms: 221
Reservation Options:
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Also Known As:
Citylife Auckland Hotel Auckland Central
Citylife Hotel Auckland
Auckland Citylife Hotel
CityLife Auckland New Zealand
Hotel Style:
#2 Family Hotel in Auckland
#3 Business Hotel in Auckland
#4 Spa Hotel in Auckland
#6 Luxury Hotel in Auckland
#10 Romantic Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from CityLife Auckland staff and other travellers.
29 questions
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Questions? Get answers from CityLife Auckland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best view towards the port or park.”
 of 5 bubbles nolab459, 24 Nov 2016 | Read review
“Ask for a room with a view if you require one, due to its proximity to nearby buildings the lower floors offer very little chance of a view.”
 of 5 bubbles scottcK437NT, 20 Nov 2016 | Read review
“Ask for a high level room away from the street.”
 of 5 bubbles AndThePea, 15 Nov 2016 | Read review
“Ask for quieter rooms on higher floors”
 of 5 bubbles sydcam, 10 Nov 2016 | Read review
“At risk of sounding obsessed - ask if any of the rooms have stronger showers than others!”
 of 5 bubbles Pajar, 9 Nov 2016 | Read review
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