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Pullman Auckland

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#13 of 68 Hotels in Auckland
Certificate of Excellence
GreenLeadersSilver level
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Pullman Auckland
Pullman Auckland
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2,143 Reviews from our TripAdvisor Community

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Showing 2,014: English reviews
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Perth, Australia
Reviewed today NEW

Waiter staff terrible. Completely untrained and unsupervised. Made every classic mistake you could think were possible. 3 waiters chatting while trying to get their attention. Could not get served in the bar. After 15 minutes went to bar myself only to get the impression I was a nuisance. Waiters forgot orders. Poured my wine to overfilling. Cleared my breakfast table...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank John N
High Wycombe, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 26 January 2017

My husband and I stayed for 5 nights in the Pullman, Auckland. It was the perfect place to visit all that Auckland has to offer. In spite of the hotel being busy with the ASB Classic men's tennis players in residence and Emirates flight crew checking in, we were served very quickly at reception and a very small delay in...

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2Thank Christine186223
About Hotel's Favourite Review
PullmanAucklandHotel, Quality and Attitude Manager at Pullman Auckland, responded to this review

Dear Christine186223, Thank you for your review after your stay with us this month. We also thank you for your patience and understanding upon your arrival amidst a busy time at the hotel. I am pleased once you were settled in that you enjoyed all the was offered from the Restaurant to Housekeeping and the Spa, and all the staff...

London, United Kingdom
Reviewed yesterday NEW

The 2 things this hotel has, and for which it is highly rated, are the SPA (pool and gym) and the Breakfast. The rest you can forget about. I was woke many times by the flushing of toilets in adjacent rooms. I think they used a suction pump (like airlines), So a quiet night was not to be had. And...

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Thank Joethetraveller58
Bolton, United Kingdom
Reviewed yesterday NEW

Organised by P&O Cruises we stayed at the Auckland Pullman for three nights in early February 2017. Our room was more than comfortable with a distant view of the harbour. Lift movement was controlled by your room key - good idea - never come across this before. We ate in the restaurant on two evenings. The food was good but...

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Helpful?
Thank tempestbo
PullmanAucklandHotel, Quality and Attitude Manager at Pullman Auckland, responded to this review

Dear tempestbo, We are so pleased that we could host you during your P and O Cruise and that you found us to be an excellent hotel with a great location near Auckland's central amenities. It was lovely to read about your enjoyment of our breakfast buffet, and good to see that there were a variety of dining options to...

United States
Reviewed 2 days ago NEW

We stayed at the Pullman for three nights. Staff was excellent and the food outstanding. Good location to tour Auckland. The breakfast buffet will blow you away. The gym is first class. The art museum is just through the park great place for lunch.

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Thank John M
PullmanAucklandHotel, Quality and Attitude Manager at Pullman Auckland, responded to this review

Dear John M, This was a fabulous review, thank you so much John. We are delighted that you had a wonderful stay with us and that you found the staff to be excellent and food superb, with the breakfast buffet clearly a winner. We are fortunate with our fantastic gym, and the long 25 meter pool with hot spa pool,...

Sydney, Australia
Reviewed 2 days ago NEW

This hotel was a Hyatt in the past. It has good-sized rooms, free wifi, a goodish restaurant and a nice bar. I stayed for two nights and had a breakfast and a lunch and both meals were good. Friendly courteous staff and a good location.

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Thank Pottsy747
Sydney, Australia
Reviewed 3 days ago NEW

we had a twin room and requested a rollaway bed. We ended up with a twin room plus a lounge room which ended up perfect for our group of 4 singles. Check in and out was easy and quick - location was perfect & walking distance into the city.

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Thank Courtney M
PullmanAucklandHotel, Quality and Attitude Manager at Pullman Auckland, responded to this review

Dear Courtney M, We are so pleased that you enjoyed your recent stay with us at Pullman Auckland. Thank you for taking the time to share your experience, which as you say was an excellent stay, from the easy and fast check in and check out, perfect location and facilities in your room for 4 singles. We would love to...

Hamilton, New Zealand
Reviewed 3 days ago NEW

My daughter and I stayed at the lovely Pullnam on the weekend of the Adele concert. The service from the word go was superb! The pool is a lovely place to unwind and relax. The breakfast was excellent! The waiters and staff are all excellent! The hotel is withing close porximity of all main attractions around the city.. The hotels...

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Thank Daphne P
PullmanAucklandHotel, Quality and Attitude Manager at Pullman Auckland, responded to this review

Dear Daphne P, This was a wonderful review which we are most appreciative to receive following your recent stay with us at Pullman Auckland Hotel. It sounds as though you had a great weekend from superb service, excellent breakfast and the lovely 25 meter pool to relax or swim some laps. We would highly recommend our award winning Spa on...

Perth, Australia
Reviewed 5 days ago NEW

We had a great stay in the Pullman Auckland. We paid a bit more for the larger residence room, which we thoroughly enjoyed. A great breakfast was included. Good food, large selection, eggs cooked on demand. A nice buzz to the whole hotel. Recommended.

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Helpful?
Thank HappyTraveller234
PullmanAucklandHotel, Quality and Attitude Manager at Pullman Auckland, responded to this review

Dear HappyTraveller234, We are so pleased that you had a great stay with us recently at the Pullman Auckland. The buzz in the hotel has been wonderful with lots of great musicians having concerts in Auckland and events around the city at this time of year, it was nice to see that this was enjoyed and commented on. We feel...

Sydney, Australia
Reviewed 6 days ago NEW

I usually avoid any Accor property like the plague but work forced me to stay here for a whole week recently. At first, I was actually positively surprised: Most of the staff was very friendly and the lobby area played really funky music which I was very surprised about. Unfortunately, this fancy ambiance did not extend up to the rooms...

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Helpful?
Thank sydneyberlin
PullmanAucklandHotel, Quality and Attitude Manager at Pullman Auckland, responded to this review

Dear sydneyberlin, Thank you for sharing your recent experience with this comprehensive review of your stay. It sounds as though you enjoyed the firm, comfortable bed and harbour view in your room, as well as the friendly staff at check in and the 25 meter pool, perfect for swimming laps as you say. Thank you for passing on your feedback...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
With its stunning views of Auckland harbour and the city’s parks, Pullman Auckland offers guests a visual treat as well as a very warm welcome. Conveniently located in the heart of the city, the hotel provides easy access to Auckland’s numerous attractions, including the beautiful Albert Park and vibrant, cosmopolitan Viaduct. ... more   less 

Additional Information about Pullman Auckland

Address: Cnr Princes St and Waterloo Quadrant, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: RM588 - RM1,453 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Auckland 5*
Number of rooms: 347
Reservation Options:
TripAdvisor is proud to partner with Expedia, ACCOR, Booking.com, Orbitz, Agoda and Priceline so you can book your Pullman Auckland reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pullman Auckland Hotel Auckland Central
Auckland Hyatt Regency
Hyatt Auckland
Pullman Auckland New Zealand
Hotel Style:
#5 Green Hotel in Auckland
#5 Spa Hotel in Auckland
#10 Family Hotel in Auckland
#10 Business Hotel in Auckland
#12 Luxury Hotel in Auckland
#13 Romantic Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from Pullman Auckland staff and other travellers.
17 questions
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Questions? Get answers from Pullman Auckland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask about toilet flushing noise.”
 of 5 bubbles Joethetraveller58, 28 Mar 2017 | Read review
“Higher up you might get views of the water.”
 of 5 bubbles sydneyberlin, 23 Mar 2017 | Read review
“High floor with a view, had an Executive room which was perfect”
 of 5 bubbles sues443, 14 Mar 2017 | Read review
“Always check your bill for accuracy. Don't completely trust the desk clerks.”
 of 5 bubbles WorldTravelerOR, 12 Mar 2017 | Read review
“Best view is from the front of the hotel”
 of 5 bubbles johnellisak, 8 Mar 2017 | Read review
5 of 5