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See all 66 hotels in Auckland Central

The Sebel Quay West Auckland

613 reviews
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Traveller (242)
Room & Suite (144)
Dining (9)
Overview
  • Excellent44%
  • Very good39%
  • Average12%
  • Poor3%
  • Terrible2%
Travellers talk about
“separate laundry”(13 reviews)
“great location”(92 reviews)
“large balcony”(22 reviews)
Free Internet
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.5 Star Hotel
All hotel details
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Reviews (613)Write a Review
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All reviewsseparate laundrygreat locationlarge balconyhigh floorcorner suitethe sofa bedone bedroom apartmentlaundry roomaccor memberfull kitchenalbert stsky towergreat apartmentwasher and dryerlonger staycar parkingroad works
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1 - 5 of 572 reviews
Reviewed 1 week ago

Sebel Quay West is an apartment hotel in Auckland's CBD and within walking distance of Princes Wharf. It is a comfortable and fairly well appointed place in a decent building. Breakfast is not on offer but there is a restaurant. Check-in and out were both...More

1  Thank Malarchy
Response from Kesh N, Operations Manager at The Sebel Quay West AucklandResponded 1 week ago

Dear Malarchy Thank you for taking the time to provide a detailed review of The Sebel Quay West Auckland. We appreciate your wonderful feedback and are glad to know that you had a pleasant experience enjoying your visit and the facilities. Thank you also for...More

Reviewed 2 weeks ago

The room was clean but some fixtures need replacing like the toilet seat, etc. The female staff were warm and helpful but the male staff was rude as if he was not happy he was working there. But there was no way to avoid him...More

Review collected in partnership with Accorhotels.com
Thank mcb2018
Response from Kesh N, Operations Manager at The Sebel Quay West AucklandResponded 2 days ago

Dear mcb2018 Thank you for taking the time to post a comment on Tripadvisor. I am sorry to hear that your experience with the male staff member was not pleasant and I would like to apologise. We normally receive great feedback for our staff but...More

Reviewed 4 weeks ago

The hotel is in a great location about 1 block from the waterfront. Great location. Check-in was warm and efficient as was all desk interaction during our 5 night stay. Our room enjoyed lovely harbour views. It was a fully equipped 2 bedroom / 2...More

Review collected in partnership with Accorhotels.com
1  Thank L3632LPkens
Reviewed 5 weeks ago via mobile

It is bit misleading to call this an Accor property since that raises expectations to what you would normally get at other Accor locations. There are no restaurants, no room service and even housekeeping is outsourced to an outside vendor who are rude and unprofessional....More

1  Thank Bluecann
Reviewed 4 December 2017

More

Review collected in partnership with Accorhotels.com
Thank louisesN6931BD
Response from Kesh N, Operations Manager at The Sebel Quay West AucklandResponded 13 December 2017

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Spa
Room Service
Free Internet
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room Service
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Spa
Indoor pool
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Details
Price range
US$156 - US$379 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Family Hotel in Auckland Central
#15 Romantic Hotel in Auckland Central
#18 Business Hotel in Auckland Central
#23 Luxury Hotel in Auckland Central
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$156 - US$379 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Family Hotel in Auckland Central
#15 Romantic Hotel in Auckland Central
#18 Business Hotel in Auckland Central
#23 Luxury Hotel in Auckland Central
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (242)
Room & Suite (144)
Dining (9)
Pool & Beach (9)
Hotel & Grounds (69)
Bathroom (24)
Family and Play Areas (4)
Questions & Answers
Ask a question
Lucianne D
28 December 2017|
Answer
Response from Lucianne D |
Sorry.. I meant 4 adults and 2 children
0
Votes
SueC
14 May 2017|
AnswerShow all 3 answers
Response from vincentlau | Reviewed this property |
Yes but nightmare to drive to hotel as surrounding roads are either closed or diverted so not easy to drive into or out of carpark, God luck.
0
Votes
thepum
15 April 2017|
AnswerShow all 6 answers
Response from KeshOM1 | Property representative |
Dear Jakkrot Thank you for choosing The Sebel Quay West Auckland. Our one bedroom apartment can accommodate up to 4 persons. There is a queen bed in the separate bedroom and there is a double sofa bed in the living room. Do... More
1
Vote
Room Tips
"room face to the ocean"
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"Ask for a high room while construction is happening across the road"
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"Request a harbour view room. Noise level won't drop until the road and rail construction is complete."
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"ask for a higher floor with bay views"
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