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The Sebel Quay West Auckland

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The Sebel Quay West Auckland
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529 Reviews from our TripAdvisor Community

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Showing 499: English reviews
Singapore, Singapore
Reviewed 1 week ago via mobile

We stayed in this hotel's 2 nedroom suite on 2 occasions in 2307 and 1407. First the positives : 1) Frt desk is responsive 2) Location is right overlooking the wharf 3) queen st with its best shopping in auckland is just behind 4) suite is spacious and has all amenities 5) rooms were clean The negatives : 1) the...

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Helpful?
Thank vincentlau
Fort Collins, Colorado
Reviewed 1 week ago

First off, this is a great hotel and the staff works really hard to meet the needs of their guests (more in a sec on that). There is a ton of construction going on right out front of the hotel, but it's on almost every street in Auckland's CBD at the moment. My room on the 23rd floor was clean,...

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Thank Snflwrs4hil
Sydney, Australia
Reviewed 1 week ago via mobile

I stayed here recently for 4 nights for business and leisure Good: easy checkin, room 1905 has great views of water and city. Big balcony to sig out and enjoy views. Most toiletries are given in the room. The bed is comfortable and the room is set up as one bedroom apartment which is great. Bad and ugly: the bathroom...

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Thank Juhi K
Sydney, Australia
Reviewed 1 week ago

First, Auckland is a mess. It's all in a good cause apparently - they're building either a light rail or rail system (it was unclear which) but access to, and from, anywhere in the CBD can change within hours! Just something to be wary of. The hotel is pleasant. The apartments are spacious and comfortable, perhaps a little austere. The...

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Thank 2,093
Huddersfield, United Kingdom
Reviewed 3 weeks ago

Spent the first 3 nights of our holiday here in October. Despite the works outside the hotel, which is affecting a large part of the city, the apartment was blissfully quiet at night. One bed apartment on high floor was very well equipped with excellent views and large balcony. The hotel is in an excellent position for exploring the city...

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1Thank WYorkshiretraveller
KeshOM1, Operations Manager at The Sebel Quay West Auckland, responded to this review

Dear WYorkshiretraveller Thank you for your wonderful review. We are delighted that you had a great experience at our hotel enjoying our spacious room and the location which is very handy being close to many attractions. Thank you for choosing to stay with us.

Darwin, Australia
Reviewed 3 weeks ago

My stay at Sebel Quay West Auckland was the best I had for years! I got the surprise when we arrived and was told we were upgraded to a 3 bedroom apartment. The view was excellent, the rooms were clean with good amenities and the customer service was excellent! Well done, I recommend this place and will stay at Sebel...

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Helpful?
Thank elmleigh
KeshOM1, Operations Manager at The Sebel Quay West Auckland, responded to this review

Dear elmleigh Thank you for your great feedback of The Sebel Quay West Auckland. We are thrilled to learn that your stay with us was the best you had in years. The upgraded three bedroom apartment is great with amazing views of the harbour. We thank you again for your wonderful comments and look forward to your next trip. Thank...

Singapore, Singapore
Reviewed 4 weeks ago via mobile

Location +: Right across the road from the water front restaurants, one street away from main Queen street, quiet location, nice views facing the water. -: They were having some construction rift in front of the hotel when we got there so there was no proper drop off and pick up. Was rather inconvenient having to drag our luggage all...

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Helpful?
Thank Lauren_l0ves
KeshOM1, Operations Manager at The Sebel Quay West Auckland, responded to this review

Dear Lauren_l0ves Thank you for taking the time to provide feedback regarding your recent stay with The Sebel Quay West Auckland. We are glad that you enjoyed the location, our clean rooms and the friendly service. Due to the upgrade of the city rail link, there are restrictions for stopping on Albert Street and unfortunately with many other businesses in...

Reviewed 4 November 2016

Nice, modern, spacious... and outstanding service. It's a 5 minute walk to the Viaduct or Queen St. The parking was a little bit tricky- but pretty convenient. Cafe UP does a great brekky (in the building)

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Thank jacob s
KeshOM1, Operations Manager at The Sebel Quay West Auckland, responded to this review

Dear Jacob s We appreciate your wonderful review of our hotel. We are delighted that you had a lovely experience. Thank you for choosing to stay with us. Kind regards Kesh

Perth, Australia
Reviewed 29 October 2016 via mobile

I have provided feedback directly to the hotel, and have received a response from them indicating they will be acting on it. Tip for Accor members - you may need to ask for the arrival drinks. If you do the online checkin, it doesn't guarantee your room will be ready, and don't rely on receiving the SMS about directions for...

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Thank HelzBelz3
KeshOM1, Operations Manager at The Sebel Quay West Auckland, responded to this review

Dear HelzBelz3 Thank you for taking the time to provide feedback regarding your recent stay with us and thank you also for forwarding your feedback directly to the hotel. We do apologise for not delivering your welcome drink on arrival and the team has been reminded of consistency in our services and ensuring benefits are delivered to our loyal members...

Lake Tahoe Area
Reviewed 29 October 2016

After 2 weeks on the South Island, we spent 2 days/1 night in Auckland before heading back to the US. We couldn't have chosen a nicer way to end our trip. Everything at the Sebel Quay West is first class. The people were kind, courteous and really welcoming -- as well as incredibly helpful. We had a great view of...

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Helpful?
Thank KRS_blueflier
KeshOM1, Operations Manager at The Sebel Quay West Auckland, responded to this review

Dear KRS_blueflier Thank you for your amazing feedback. We are so excited that we were able to provide an outstanding experience for you on your last two days in New Zealand. I am sure the team will be proud when I share this feedback with them as we continuously strive to provide an outstanding experience to every guest at The...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Business Centre with Internet Access
  • Laundry Service
  • Conference Facilities
  • Babysitting

Additional Information about The Sebel Quay West Auckland

Address: 8 Albert Street, Auckland 1010, New Zealand (Formerly Quay West Suites Auckland)
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: RM857 - RM1,436 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Sebel Quay West Auckland 4.5*
Number of rooms: 57
Reservation Options:
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Also Known As:
Quay West Suites Auckland Hotel Auckland Central
Quay West Hotel Auckland
Quay West Auckland
The Sebel Quay West Auckland New Zealand
Hotel Style:
#16 Romantic Hotel in Auckland
#17 Family Hotel in Auckland
#19 Luxury Hotel in Auckland
#19 Business Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from The Sebel Quay West Auckland staff and other travellers.
7 questions
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Questions? Get answers from The Sebel Quay West Auckland staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Balcony views overlooking the harbour are just incredible!”
 of 5 bubbles KRS_blueflier, 28 Oct 2016 | Read review
“Ask for harbour views. No in-room movies as stated on the website. Auckland CBD is undergoing massive works so ask for a quite room.”
 of 5 bubbles Lysenko, 27 Sep 2016 | Read review
“Room 2401 had great views of the harbour and sunset”
 of 5 bubbles SimBuc, 10 Sep 2016 | Read review
“i would say every room would be great”
 of 5 bubbles DD-RULZZ, 28 Aug 2016 | Read review
“Ask for a room facing the harbour.”
 of 5 bubbles DaddyBlogger1, 17 Jul 2016 | Read review
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