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SKYCITY Grand Hotel

About
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Gold level
Discover an oasis of luxury in the heart of Auckland’s vibrant city. Beautifully appointed, modern and spacious rooms are just the start of this 5-star experience. Stunning views, award-winning dining, the iconic Sky Tower and the tranquil East Day Spa await you. Wi-Fi is complimentary.
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Property amenities
Pool
Restaurant
Room Service
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Wheelchair Access
Bar/Lounge
Shuttle Bus Service
Spa
Airport Transportation
Casino and Gambling
Public Wifi
Dry Cleaning
Meeting Rooms
Hot Tub
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Heated pool
Indoor pool
Breakfast Available
Sauna
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Accessible rooms
Refrigerator in room
Minibar
Good to know
HOTEL STYLE
Safe
Luxury
HOTEL CLASS
Reviews (2,828)
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2,615 results
Traveller rating
1,532
756
228
73
26
Traveller type
Time of year
LanguageEnglish
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1,532
756
228
73
26
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All reviews sky tower premium luxury macaroons federal street harbour view room pillow menu new zealand star hotel valet parking mini bar the heart of the city central location bars and restaurants long flight queen street gusto masu
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1 - 5 of 2,615 reviews
Reviewed 3 days ago

This hotel was very impressive. The staff were amazing and very helpful with parking and bringing our bags to the room. The room itself was very nice and it was great to see a place that had blackout curtains that actually worked. This was probably...More

Date of stay: November 2018
Thank simms8487
Reviewed 5 days ago via mobile

Great hotel with clean spacious rooms and brilliant views in a central location. Staff were attentive and really helpful, check in/out was simple and quick and they gave us some advice for getting about Auckland. Walk out the door and there are bars and restaurants...More

Date of stay: January 2018
Thank ellenhibbs
Reviewed 1 week ago

We have stayed at this hotel before and the room and customer service have declined considerably compared to previous. Went to drink our nice wine and one of the glasses was cracked/broken and dirty. Called the guest service who transferred us to reception, we were...More

Date of stay: December 2018
Thank OlgaPedro
Response from Alison B, Guest Relations Manager at SKYCITY Grand HotelResponded 5 days ago

Dear OlgaPedro Thank you for your review following your most recent stay at The Grand Hotel. I am so sorry to hear that we clearly did not meet your expectations on this stay and on recieving your survey from us, your feedback was addressed immediately....More

Reviewed 1 week ago via mobile

My partner and I quite often stay at SKYCITY Grand and they fail to disappoint! Great service all around, especially from the concierge Taewon who took our luggage to our room and recommended the most amazing restraunt for dinner. The grand is great value for...More

Date of stay: October 2018
Thank Tawerahenare18
Response from Alison B, Guest Relations Manager at SKYCITY Grand HotelResponded 1 week ago

Dear Tawerahenare18 Thanks for commenting on your most recent stay at The Grand Hotel, it's always nice to hear from our regular guests! It will be my pleasure to pass your compliments onto all of the team and to Tae our wonderful Concierge and hopefully...More

Reviewed 2 weeks ago via mobile

This is an excellent hotel which I would like to visit again if I come back to Auckland. It gives 5* service with a pool gym and hot pool. On top of this the breakfast is delicious with a choice of buffet or hot food....More

Date of stay: November 2018
Thank nigelm518
Response from ColetteLeonardAKL, Manager at SKYCITY Grand HotelResponded 2 weeks ago

Dear nigelm518 Thank you for taking the time to review your stay with us. We are pleased to read that you had an enjoyable time and were able to make use of our gym and pool area. We look forward to welcoming you back to...More

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Questions & Answers
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SaraRajabnia
4 December 2018|
AnswerShow all 4 answers
Response from Warwick H | Reviewed this property |
Breakfast is not included
0
Votes
SaraRajabnia
4 December 2018|
AnswerShow all 9 answers
Response from monhaarmann | Reviewed this property |
breakfast included depends on your room choice. their website has detailed info on all your questions on each subject-page. Good luck - real easy!
0
Votes
sophielucykorina
29 August 2018|
AnswerShow all 4 answers
Response from greglS8134OI | Reviewed this property |
Hi there. Parking I think was $25. Can’t remember. I would say Sky City Grand would be quieter
1
Vote
Room Tips
"Just ask the staff and let them know what your requirements are."
angelonebravo
4 weeks ago
Read review
"all rooms are great , we were on 13th floor and quiet even when looking onto casino and carnival happening"
138Jackie
4 Nov 2018
Read review
"Go for higher floors and harbour bridge facing"
AnnaF59
4 Nov 2018
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"Harbour views offer a great landscape of Auckland."
471angelinew
4 Nov 2018
Read review
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PRICE RANGE
US$171 - US$364 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sky city hotelskycity grand aucklandhotel skycity grand
LOCATION
New ZealandNorth IslandAucklandAuckland Central
NUMBER OF ROOMS
312
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