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SKYCITY Grand Hotel

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SKYCITY Grand Hotel
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2,290 Reviews from our TripAdvisor Community

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Showing 2,129: English reviews
Paris, France
Reviewed 2 days ago NEW

The Sky city grand is one of the best hotels in Auckland, the rooms are very confortable with good beds, even if you don't play at the casino, you can enjoy your stay in this centrally located hotel, not far from Queen st (shopping area).

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Helpful?
Thank RICMAY
Wil, Switzerland
Reviewed 2 days ago NEW

Overall, we had a great stay. Room (12.floor) was superb (waterfront view), reception was helpful with a smile, even at the check in which we made a bit complicated. A top mentioning needs the concierge team which was extremely well informed and efficient. Breakfast was great with a italian twist. Ham, etc was cut freshly from the block constantly. Good...

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Thank MichaelandNorbert
Reviewed 5 days ago NEW

Central location, just a few minutes walk from the main shopping street, restaurants bars and a few more minutes to the Viaduct. Casino, bars, good choice of restaurants in the hotel, concierge, big rooms, very clean. To top it all, it is surprisingly well priced, especially if you find a deal. What more can you ask for? Ticks all the...

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Helpful?
Thank TheBigTravelBoss
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear TheBigTravelBoss Thank you for taking the time to review The Grand Hotel. I am delighted you enjoyed your stay with us - it's great to know, we ticked all the boxes and we hope to welcome you back soon! Kind Regards Alison Borland Guest Relations Executive alison.borland@skycity.co.nz

Bend
Reviewed 6 days ago NEW

Good location for restaurants and the harbor. The suite was very nice with a lot of room and quiet. Views are very good and if you like a Casino it is across the bridge way. This is more of a city hotel, it feel like Seattle with the sky view tower and lake views.

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Helpful?
Thank Tom W
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Tom W Thank you for commenting on your recent stay with us. I am pleased you enjoyed our Premium Suite overlooking the harbour and Sky Tower and I can definitely see the similarities with Seattle. We hope you have a great time in New Zealand and we have the opportunity to welcome you back in the future. Kind Regards...

Auckland, New Zealand
Reviewed 1 week ago NEW

Right in the heart of the city, the rooms are really comfortable and private which you would expect for the price. We got room service food which is actually reasonably priced and was delivered quickly. Overall very enjoyable.

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Helpful?
Thank okeeffe12017
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear okeeffe12017 Thank you for reviewing your stay with us. I am pleased you enjoyed your stay and it will be my pleasure to pass your compliments onto our In Room Dining Team. We look forward to your next stay. Kind Regards Alison Borland Guest Relations Executive alison.borland@skycity.co.nz

CA
Reviewed 1 week ago NEW

Just left Auckland after three days with my wife. Hotel is in the heart of downtown with great location to shopping (Queens St), many restaurants and the tower which has activity for all ages. Casino next door, Sky Tower, and an abundance of low cost to higher end restaurants. Ate burgers across the street in casino, had pizza down the...

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Helpful?
Thank KatFamCa
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear KatFamCa Thank you for reviewing The Grand Hotel. I am pleased that you had an enjoyable stay with us. With such a great selection of bars and restaurants at SKYCITY, you certainly don't have to go far and I am pleased you enjoyed your visits to The Grill by Sean Connolly and Andy's Burgers and Bar. I do hope...

Reviewed 1 week ago via mobile

Stayed 1 night at the Grand on a business trip. The booking process was streamlined and simple. The check in staff were very welcoming and helpful, the the room was fantastic. Bed very comfortable, room immaculate and so was the bathroom. Also very central to some of the best restaurants around. Would definitely recommend and look forward to my next...

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Helpful?
Thank Phillip S
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Phillip Thank you for commenting on The Grand Hotel. I am pleased that you had a successful business trip and we met your expectations. Our beds are very popular - did you know that you can purchase one from us direct? Thank you for recommending us, we look forward to your next stay with us. Kind Regards Alison Borland...

Reviewed 1 week ago via mobile

Amazing hotel who catered for every need and was very helpful when I inquired about attractions within walking distance. We stayed in a delux suite and felt very spoilt. A warm welcome and friendly staff made this stay highly enjoyable- we cannot wait until our next visit.

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Thank rewih2016
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear rewih2016 Thank you for commenting on your recent stay with us. We are ideally located - prefect for exploring all that Auckland has to offer. We look forward to your next stay. Kind Regards Alison Borland Guest Relations Executive alison.borland@skycity.co.nz

Hove, England, United Kingdom
Reviewed 1 week ago

We stayed at the Skycity grand hotel for a night. Absolutely fantastic! Great view, very clean, friendly staff, beautiful room and delicious break. Shame it was only one night. We would love to go back one day. Very central.

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Thank Celina G
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Celina G thank you for commenting on your stay at The Grand Hotel. The team will be delighted to hear you enjoyed your stay, you will need to stay for longer next time! Kind Regards Alison Borland Guest Relations Executive alison.borland@skycity.co.nz

Mendocino, California
Reviewed 1 week ago

Our bedroom was a nice size and had all the amenities one could need including a bath, separate shower, and tea making facilities. Thebed was extremely comfortable. The entrance lobby is most unimpressive, although the staff were obliging and helpful. The hotel is well situated in the centre of town although unfortunately it is surrounded by building works (I think...

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Helpful?
Thank swerlybird
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear swerlybird Thank you for reviewing The Grand Hotel. I am pleased that you found our rooms comfortable and our team looked after you during your stay. There is some work taking place around the city both on roads and buildings however once complete, I am sure it will be a great improvement. We do hope to welcome you back...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Discover an oasis of luxury in the heart of Auckland’s vibrant city. Beautifully appointed, modern and spacious rooms are just the start of this 5-star experience. Stunning views, award-winning dining, the iconic Sky Tower and the tranquil East Day Spa await you. Wi-Fi is complimentary. ... more   less 

Additional Information about SKYCITY Grand Hotel

Address: 90 Federal St, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: RM777 - RM1,561 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — SKYCITY Grand Hotel 5*
Number of rooms: 312
Reservation Options:
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Also Known As:
Sky City Hotel
Skycity Grand Auckland
Hotel Skycity Grand
SKYCITY Grand Hotel Auckland, New Zealand
Hotel Style:
#1 Business Hotel in Auckland
#1 Green Hotel in Auckland
#2 Spa Hotel in Auckland
#3 Luxury Hotel in Auckland
#4 Romantic Hotel in Auckland
#5 Family Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from SKYCITY Grand Hotel staff and other travellers.
23 questions
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Questions? Get answers from SKYCITY Grand Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For Waterfront view: 12.floor or higher. We recommend rooms with just shower, no bathtub, due to more space and a walk-in shower.”
 of 5 bubbles MichaelandNorbert, 22 Jan 2017 | Read review
“Higher better”
 of 5 bubbles J6332XYtomw, 18 Jan 2017 | Read review
“Try and get a high level room as the views of Auckland City are amazing”
 of 5 bubbles , 14 Jan 2017 | Read review
“Harbor view suite”
 of 5 bubbles 45athomson, 14 Jan 2017 | Read review
“Best views on high floors”
 of 5 bubbles KiwiFromDownUnder, 6 Jan 2017 | Read review
5 of 5
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