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Rydges

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#15 of 68 Hotels in Auckland
Certificate of Excellence
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Rydges
Rydges
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1,923 Reviews from our TripAdvisor Community

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Showing 1,817: English reviews
New Zealand
Reviewed 2 weeks ago

We have stayed at this hotel before but this time it was because we attended a 21st birthday party a and booked in for the night. The room was very clean and the beds were really comfortable. The location of the hotel is great so close to sky tower the shopping area on Queen St and the Quays. The only...

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Thank Annie P
James B, General Manager at Rydges, responded to this review

Dear Annie P, Thank you for taking the time to share your experience, the team and I appreciate your comments and it was a great celebration on the roof top. We look forward to welcoming you back to the hotel in the near future. Kind Regards, James Billing

Reviewed 2 weeks ago via mobile

Was staying for a business trip and superb service by the concierge, fast to help with any issue and made everything easy. When checking in, front desk exceeded all expectations, I believe her name was Jess. Top notch. Will definitely be back

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Thank James B
James B, General Manager at Rydges, responded to this review

Thank you James B for taking the time to share your experience. Jess was thrilled to receive your comments and I have personally thanked her. We do look forward to welcoming you back to the hotel in the near future. Kind Regards, James Billing

Penrith, United Kingdom
Reviewed 2 weeks ago

We arrived as a party of 6 at the hotel in 2 hire cars which we were returning to downtown Auckland immediately after checking in. One of the rooms wasnt ready but we took their luggage into our room. Upon returning to the lobby the other driver had been told they had to move their car to a side street...

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Thank tyke710
James B, General Manager at Rydges, responded to this review

Thank you tyke710 for taking the time to share your experience. The team and I appreciate your feedback and I am sorry for the inconvenience caused to you during your recent stay with us. We have looked into further the situation that occurred during your stay and we have resolved the issue. Please do contact me directly if you wish...

Amsterdam, The Netherlands
Reviewed 2 weeks ago

Good hotel. Well located close to harbor and Queen street. Welcoming helping staff. Shower not comport being wall fixed only lacking hand use. Large bed (king) but too soft matrace. Good free strong wi-fi.

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Thank Shark1952
James B, General Manager at Rydges, responded to this review

Thank you Shark1952 for taking the time to share your experience. I have followed up with the team in relation to your feedback and we look forward to welcoming you back to the hotel in the near future. Kind Regards, James Billing

Napier, New Zealand
Reviewed 2 weeks ago

Stayed for two night. Very friendly hotel. From the moment I arrived I felt welcomed. It was consistent in every department. Hotel was clean. The lady in the bar spent plenty of time helping me discover a new wine. Enjoyed my stay so much I will be back with family. Well done this is my new favourite spot. It is...

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Thank 14lorann
James B, General Manager at Rydges, responded to this review

Thank you 14lorann for your kind comments and you are absolutely correct, the wonderful people we have in our business make the guest experience. We are proud of our team members and I have personally thanked the lady behind the bar who assisted you in trying out a new wine. We look forward to welcoming you back to the hotel...

Reviewed 2 weeks ago

I stayed here for two nights, the rooms were clean and the restaurant was amazing for both breakfast and dinner but what really made the stay was the friendly staff!! Thank you for making the stay enjoyable.

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Thank Michelle H
James B, General Manager at Rydges, responded to this review

Thank you Michelle H for your kind comments, the team and I were thrilled to receive them. We look forward to welcoming you back to the hotel in the near future. Kind Regards, James Billing

Welwyn Garden City, United Kingdom
Reviewed 2 weeks ago via mobile

We stayed here for 3 nights at the end of our month's tour of NZ. The hotel is modern and our room large and well equipped. We had asked for a city view room and had an excellent view of the Sky Tower! Staff were all polite and helpful but we found the concierge team particularly helpful. We used the...

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Thank Christine R
James B, General Manager at Rydges, responded to this review

Thank you Christine R for taking the time to share your experience. The team and I truly appreciated the kind comments in particular the team on Concierge were thrilled to receive them. I have asked the team in The Cut Restaurant to look into why there was such a delay during your dinner, please accept my apologies for this. We...

Newcastle, Australia
Reviewed 2 weeks ago

I had my wedding reception at Rydges Auckland CBD Rooftop Terrace on 3.3.2017 and found the venue and service to be of very high quality. My partner and I found the wedding package to be reasonably priced when comparing to other areas and as most of our guests were travelling from Australia, found the venue to be central and it...

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Thank danielle_smeaton
James B, General Manager at Rydges, responded to this review

Thank you danielle_smeaton for taking the time to share your experience on T/A. I can say that the team and I feel very special when couples choose to celebrate their special day with us. The team and I thought your wedding reception was sensational and we look forward to celebrating the anniversaries with you over the coming years. We wish...

hk
Reviewed 2 weeks ago

café serves coffee which is below average. tarred coffee with overheated milk in my latte. excellent harbour view. i watched sunrise and sunset many times! great staff at check in. good idea about the green card and the green voucher system. appreciate the cleanliness in the room. housekeeping is doing excellent jobs. nice location, - next to sky city where...

Review collected in partnership with this hotel
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Thank hiuszel2017
James B, General Manager at Rydges, responded to this review

Thank you hiuszel2017 for taking the time to share your experience. The team and I were thrilled to read you enjoyed the views, the team in housekeeping were particularly thrilled for the mention. I have spoken to the team in the restaurant and I am sorry you found the coffee average, it is unsual for this not to be highlight...

Manila, Philippines
Reviewed 2 weeks ago

The hotel is centrally located and about 5 minute walk to the high street (main street down town) - close to sky tower if you like Casino's. Maybe 15 minutes walking to the harbor. Some great restaurants around. Breakfast is a little disappointing, but if you want great coffee they have a coffee bar in the lobby open in the...

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Thank MillionMiler17

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Accommodation and Breakfast packages available; Long stay Accommodation prices available; Modern furnishings and fittings; Complimentary Newspapers;100% Non smoking; For genuine caring hospitality and service please contact Rydges Auckland. ... more   less 

Additional Information about Rydges

Address: 59 Federal Street, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: RM588 - RM1,730 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Rydges 4.5*
Number of rooms: 267
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Also Known As:
Rydges Auckland Hotel Auckland Central
Rydges Hotel Auckland
Auckland Rydges Hotel
Rydges Auckland, New Zealand
Hotel Style:
#11 Business Hotel in Auckland
#14 Luxury Hotel in Auckland
#16 Family Hotel in Auckland
#19 Romantic Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from Rydges staff and other travellers.
27 questions
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Questions? Get answers from Rydges staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 1308 was just fine.”
 of 5 bubbles Raffi1946, 20 Mar 2017 | Read review
“If you are staying more than one night and are happy not to have your bed made one morning, put the green card on your door and you will get $10 off any lunch or dinner you buy from the hotel café/restaurant. ”
 of 5 bubbles jenniferbeatty, 18 Mar 2017 | Read review
“Ask for a room where the kitchen odours don't waft up when the windows are open.”
 of 5 bubbles Marian090, 13 Mar 2017 | Read review
“King bed room spacious with view. ”
 of 5 bubbles Shark1952, 11 Mar 2017 | Read review
“High floor will be quieter and have a better outlook”
 of 5 bubbles farawaymum, 7 Mar 2017 | Read review
5 of 5