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The Langham, Auckland

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The Langham, Auckland
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4,068 Reviews from our TripAdvisor Community

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There are newer reviews for The Langham, Auckland
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Showing 3,950: English reviews
Toronto, Canada
Reviewed 18 April 2016

I was in New Zealand for a week on a business trip, and took some personal time on the weekend before and after in Auckland. Langham was a good choice for my personal days as it was every bit as upscale as other business hotels in CBD, but it cost a fair bit less as it was not in the...

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Thank BoywonderTo
Dunedin, New Zealand
Reviewed 18 April 2016

Came as part of a conference so there were a lot of us, understandably the hotel would be busy. Positives: -On arrival porter service was exceptional. Attentive, helpful and friendly. Took our bags as we weren't able to check in straight away and the bags were in my room when I return that night after my conference. Turn down service...

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2Thank BKK2525
LanghamAuckland, General Manager at The Langham, Auckland, responded to this review

Thank you for taking the time to let us know your feedback and we would like to apologise sincerely for the issues you experienced during your stay with us. It’s genuinely important to us that every guest leaves us with a great memory and apologies that this was not the case on your recent stay. Our Quality Manager has been...

Wellington, New Zealand
Reviewed 17 April 2016

I dress casual but service should still be available to me From the moment I arrived until I left........nothing, the service was non existent There were about 4 men outside to help me with my bags - nup I had to carry them everywhere I had problems activating the key to my room, thank goodness for the cleaning staff who...

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2Thank besandom
LanghamAuckland, General Manager at The Langham, Auckland, responded to this review

Thank you for taking the time to share your feedback with us and we sincerely apologise for the service issues your experienced during your stay. It's genuinely important to us that each and every guest is made to feel valued and welcome, and receives the very best service we can deliver. We'd like to reassure you that this is far...

Wellington, New Zealand
Reviewed 16 April 2016

The Langham isn't cheap but you do get value for your money. We were there again for a conference which was well looked after (fantastic food for the conference teas, lunches and formal dinner). We also opted to stay 3 nights - great staff - used courtesy coach several times. We will be back.

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Thank John S
Reviewed 16 April 2016 via mobile

The Langham is a 5 Star Hotel in Aucklands city Centre with access to Auckland amazing nightlife. I had mixed views on this hotel, mostly good but also want to share some not so good views. The positives: The staff: are outstanding, Luciano on the concierge desk is amazing and very knowledgeable. The Samoan Bartender is the best bartender I...

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Thank Benny B
Sydney
Reviewed 16 April 2016

Wow! Elegance as soon as you enter. Felt like home. Room was spacious. Dining was good. Walking to the hotel was an uphill battle but well worth it. Not up for walking, catch the pink shuttle bus to and from the main city.

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Thank Warren E
Sacramento, California
Reviewed 16 April 2016

Well located up on a hill near city central. The hotel reminds me of the Waldorf in NYC or the Palmer House in Chicago but is a little old and stale. The rooms fell well worn a little like the 1950s. Some have been remodeled but not the one we were in. The gym is small and not well-equipped for...

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1Thank Robert S
LanghamAuckland, General Manager at The Langham, Auckland, responded to this review

Thank you for your feedback on your recent stay. While, the renovation of the hotel is a work in progress, we are fully committed to ensuring we make ongoing practical improvements so that we can maintain a quality product for our guests. We do apologise for your experience at our restaurant, which is far from the usual high standard of...

Sydney
Reviewed 15 April 2016 via mobile

Love this hotel nothing is to much trouble . The pool and spa is gorgeous. Food lovely and the beds like sleeping on a cloud . But the thing that sets this hotel is its staff . So professional and make you feel so valued . Special mention to the doorman Kev what an asset .. Kia ora Langham my...

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Thank Mitchwitch_13
Cape Town Central, South Africa
Reviewed 14 April 2016 via mobile

Had the pleasure to stay here on the club floor - excellent service with one of few best beds on this side of the pacific. The club rooms are great and the service in the club lounge absolutely superb. Wonderful spa with great facilities and the rooms have a full supply of spa products and anything you could Possibly need...

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Thank Basil F
Raumati Beach, New Zealand
Reviewed 14 April 2016 via mobile

Attended conference 2 days with over 500 delegates. The Langham was an excellent venue. The team looked after the delegates with ease and style. The buffet lunches were well prepared, presented and tasted great. The sharing plates for the conference dinner ensured that delegates interacted with each other...helped by the food being top class. If you're looking for a conference...

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Thank hjd150

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Eight at the Langham
Eight at the Langham
Cuisines: European, New Zealand, International, Asian
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Our 5-star luxury Auckland hotel in Auckland's CBD offers: 409 rooms and suites* Dining at Eight restaurant and Palm Court* 24hr business centre* Free Wifi* Spacious meeting & banqueting facilities* Central CBD location* Luxury sedans available for airport transfers & sightseeing* Complimentary inner city shuttle service to waterfront* 24hr room service* Chuan Spa luxury Day Spa* 24hr fitness centre* Heated outdoor pool plus sauna and Jacuzzi* Walking to distance to Auckland city attractions including museum, art gallery, shops and restaurants. ... more   less 

Additional Information about The Langham, Auckland

Address: 83 Symonds Street | Auckland, Auckland 1061, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: RM560 - RM1,657 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Langham, Auckland 5*
Number of rooms: 409
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Also Known As:
The Langham Auckland Hotel Auckland Central
Langham Hotel Auckland
The Langham Hotel Auckland
The Langham, Auckland New Zealand
Hotel Style:
#3 Spa Hotel in Auckland
#4 Green Hotel in Auckland
#4 Business Hotel in Auckland
#4 Luxury Hotel in Auckland
#4 Family Hotel in Auckland
#6 Romantic Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from The Langham, Auckland staff and other travellers.
25 questions
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Phoenix, Arizona
5 months ago

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Questions? Get answers from The Langham, Auckland staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The standard rooms are good sized and have fabulous amenities, save your $$ for the restaurant, you will be sorry of you dont eat there”
567leeannm, 10 Apr 2017 | Read review
“Don't stay on 5th floor”
clark603, 3 Apr 2017 | Read review
“Always feel in the city the higher the floor the better i.e. Views and escaping CBD noise.”
  • Bar etc
  • Bathroom
  • Comfy bed
  • Bed
  • Room
  • Entry
  • Window
  • Room
K2557QAkimd, 22 Mar 2017 | Read review
“Do not stay in 853 .. It smells really bad”
ase1707, 20 Mar 2017 | Read review
“The hotel is located in a built up area but higher floor rooms will afford better views”
straightjohnbull, 16 Mar 2017 | Read review
5 of 5