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DO NOT STAY HERE
Owner speaks terrible English resulting in an error and then charged us for not coming when my booking was for two weeks time. Then charged my credit card illegally based on stored information he had on file from last year!!
Thank Helen S
Response from Myungsoo K, Manager at Sylvia Park MotelResponded 12 May 2017
On 08/05/16, you made a booking for 5th of May this year. However you did not arrive or cancel the booking as well as the fact you forgot about it. I waited for you to come and because you did not arrive I phoned you....More
The host certainly was not a people person. The room was alright, nothing too flash. We had the end room furtherest from the road so that was great. Really busy road.
Great location for shopping - Sylvia Park just down the road and supermarket a...More
I pre-booked this motel for myself, wife & our friend, back in December and secured payment on my credit card. We new that check in was at 2pm. We arrived at reception at 1.50pm and asked several times if our room was ready, even though...More
1 Thank DaveNZ06
Response from Myungsoo K, Owner at Sylvia Park MotelResponded 30 March 2017
When you first arrived at our motel, you were drunk. I told you that the credit card number is for warranty of the booking but you kept on arguing that you paid. Also, I never said "we don't sell wine." i can understand complaints about...More
I booked this motel because it was convenient for an event I was attending. There have been some negative comments but I found it very satisfactory.
I arrived early, before the rooms were ready but the owner had no issues with letting me check in...More
When arrived at 7pm ,we were told that they don't have our booking.We had booked and paid for two rooms through Flybuy travel.Confirmation of booking was received.When called to Flybuy travel customer service for help,the hotel owner even refused to talk to him.The Korean owner...More
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