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Surf 'N' Snow Backpackers

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1 room 2 adults 0 children
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186 Reviews from our TripAdvisor Community

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Showing 133: English reviews
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Gumi, South Korea
Reviewed 2 weeks ago via mobile

It is cheap. The countdown is close. No WiFi. Kitchen dirty. The staff called 'Lalro' blamed me for not being able to speak English. Then I asked what country I came from. I said that it was Korean and made a disgusting expression. The president needs to educate staff. Staff without manners. Other staff satisfied. 저렴해서좋다. 카운트다운 가깝다. 와이파이안됨. 주방더러움....

Thank 유르
Darwin, Australia
Reviewed 2 weeks ago via mobile

When we arrived, our booking wasn't in the system so we had to sort out a new room and pay $30 on top of the original price, the whole place is filthy and our room was dirty. We got a private room that was very simple and had patched holes everywhere. The sheets had not been washed, just the doona...

Thank Georgia M
Bridgetown, Barbados
Reviewed 3 weeks ago via mobile

Like nomads the rooms are simple, lacking air con. I was in a private room with my friend. The dorm rooms looked a little small but for the price it is what you expect. Showers average but clean enough and nothing less than what you need Common area / reception had a pool table pretty simple but comfy seats for...

Thank tomgarble
Le Morne
Reviewed 4 weeks ago via mobile

Where to start...? Faeces in the showers, stains on the bed sheets, public hair in the bed. We stayed for one night in a double room with shared facilities. We arrived late off a flight and availability was pretty much non existent in Auckland on Saturday night; possibly due to the Adele concert. Anyway, the place looked ok online and...

Thank Sean M
Reviewed 4 weeks ago via mobile

This place needs to be closed. To say our rooms were not clean would be an understatement. There was rubbish everywhere and the carpets hadn't been vacuumed probably ever. There were holes and graffiti on the walls of my room. Couldn't even bring myself to stay. Didn't feel clean or safe. Give this place a very wide berth.

1Thank Sarshy
St Helens, United Kingdom
Reviewed 4 weeks ago via mobile

I stayed in a 4 bed dorm. Creaky bunk beds, worn mattresses, relatively clean. Only 2 power outlets, that were hanging out the wall. Lots of external noise. Toilets were okay, fairly clean but there was hair left in the shower, temperature and pressure was okay. Kitchen was awful, really messy, not that clean, just cluttered and a little smelly....

Thank NatalieLouise2112
Reviewed 13 March 2017 via mobile

This hostel is the worst hostel I've ever stayed in. Showers: yes they are new, but still never cleaned. Hair EVERYWHERE and the toilets smell like crap every day. Beds: never cleaned or washed probably. Long black hairs in my bed when I arrived. Filled with stains and the bed itself is so uncomfortable I couldn't even sleep. Rooms are...

1Thank Emy S
Reviewed 22 February 2017 via mobile

This place is just awful, It does not worth the price at all!! It's in a good location that's it! It's dirty, mattress is useless (better sleep on the floor),the sheet of my bed was not changed when I checked in .. and also noisy.. And you only have 15 min wifi per day free.. why? Staff did not want...

1Thank chloe n
Stavanger, Norway
Reviewed 16 February 2017 via mobile

The kitchen is not clean and not well equipped. Actually the worst we have seen in NZ. You have to pay for wifi. There was a lot of noise coming from outside, I think there was an amusement park there, open until like 3 o'clock in the morning. I took a shower, and it suddenly stopped working. I was just...

1Thank Stacy P
Reviewed 14 February 2017 via mobile

Very dirty room. Bed sheets smell bad and are dirty. Disgusting bathroom, why don't you clean there?! I was there only one night and I'm not going to stay again. Great location so this hostel would be popular if it's was CLEAN.

1Thank Johannarita123

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Additional Information about Surf 'N' Snow Backpackers

Address: Level 1 102 Albert Street, Auckland, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: RM66 - RM225 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Surf 'N' Snow Backpackers 3*
Number of rooms: 50
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Also Known As:
Surf `n` Snow Backpackers Hotel Auckland Central
Surf 'N' Snow Backpackers Auckland, New Zealand
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Questions & Answers

Questions? Get answers from Surf 'N' Snow Backpackers staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 303: Great window, great view.”
agnetestjernfelt, 31 Jan 2017 | Read review
“The best tip I can give, is don't stay here”
NienkeNM, 30 Dec 2016 | Read review
“Check because some rooms have no windows or ventilation”
T2509, 9 Dec 2016 | Read review
“Bring ear plugs”
lil_squishy1, 4 Nov 2016 | Read review
“Some privet rooms do NOT have windows. So, be confirm before you book.”
Shamimuddin75, 12 Aug 2016 | Read review
5 of 5