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Whilst the room was nice enough with fairly modern furnishings, the strong odour of cat pee/ wet dog was not so nice.
When coupled with the fact we found the rubbish and documents of the room’s previous occupants in one of the drawers, we can...More
We arrived at the front door and tried to use the numberpad as instructed to contact reception to let us in to check in.
We were lucky enough to have another guest let us in the locked door as the intercom system clearly wasnt working,,...More
This ‘hotel’ is in a handy location in Auckland CBD near Queen St and the Auckland waterfront. Rooms are modest but present as being well cleaned and functional. You do get the feeling that there are some ‘long term-er’s’ staying there but that’s neither here...More
Our overnight stay at Waldorf Bankside Apartments was enjoyable. The apartment while not modern was very clean and comfortable. The amenities were clean and the bed comfortable. Staff were only too happy to organise a taxi for our early morning departure and the location in...More
Thank David G
Response from WaldorfApartments, Manager at Waldorf Bankside Serviced ApartmentsResponded 16 November 2017
Thank you again David for your recent stay and your kind reviews.
We are glad you enjoyed your stay and we wish to see you back soon at our Hotel!
It looks like a hostel / jail / shelter but it's ok for a night. The bed is comfortable and clean. Probably beware some of the electricals and lock the door at night ;)
Not pretty but clean, comfortable and in a convenient location. Glad...More
US$76 - US$113 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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New Zealand >
North Island >
Also Known As
Bankside Waldorf Serviced Apartments Hotel Auckland Central ,
Bankside Waldorf Serviced Apartments Auckland ,
Waldorf Bankside Serviced Apartments Auckland, New Zealand
These bites began to cause irritation on my last day, which is when I also returned to Australia (obviously leaving no time to see you in the office or otherwise). As a busy, working traveller I think it is ridiculous for... More
These bites began to cause irritation on my last day, which is when I also returned to Australia (obviously leaving no time to see you in the office or otherwise). As a busy, working traveller I think it is ridiculous for you to dismiss my complaint because it was 3 days later, that is unfortunately when I had time to contact you. I find your response to be very unprofessional and disappointing. I was never contacted by your hotel to discuss the matter and will continue to advise other travellers of your horrific room conditions and that you are infested with bed bugs (just like a recent review advises from another guest). I have photos as proof, with date stamps taken during my time staying at your hotel. A little bit of customer service would have gone a long way in this matter, a call to apologise and advise of your action plan to help make sure this doesn't happen to future guests would have been great, but instead you are denying the condition of your hotel and what happened.
I'd agree with the other replies - the staff who run the office are very friendly and helpful but I would definitely contact them in advance and not just rely on turning up and using the intercom that late. Although the area... More
I'd agree with the other replies - the staff who run the office are very friendly and helpful but I would definitely contact them in advance and not just rely on turning up and using the intercom that late. Although the area is safe I would not want to be stuck outside late at night trying to arrange to get in!