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SKYCITY Hotel

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#11 of 68 Hotels in Auckland
Certificate of Excellence
GreenLeadersGold level
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SKYCITY Hotel
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1,814 Reviews from our TripAdvisor Community

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Showing 1,657: English reviews
Chelmsford, United Kingdom
Reviewed 4 weeks ago

Great stay here with very lovely room with very helpful staff. Great location in the main street of Auckland. Would of liked to have tried the restaurants there, but unfortunately I did not. Would definitely stay here again!

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Helpful?
Thank frances2615
Helena_Ikitoelagi, Guest Relations Manager at SKYCITY Hotel, responded to this review

Dear frances2615 Thank you so much for taking the time to share your fantastic review of your recent stay here with us. I am thrilled to learn that you had a wonderful stay here with us and that our team were able to assist you in all that you needed during your time here. We are so very fortunate to...

Great Barrier Island, New Zealand
Reviewed 4 weeks ago

Stayed a few weeks ago for a Bday visit, had a rather large Suite, with views to a construction site( the new convention centre). The best part of the stay was the service from the team at reception and Concierge, well done guys. The room had everything you needed, nice to have a bath and a shower, as we were...

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Helpful?
1Thank IJArchibald
Helena_Ikitoelagi, Guest Relations Manager at SKYCITY Hotel, responded to this review

Dear IJArchibald, Thank you so much for taking the time to post your wonderful review of your recent stay here with us at SKYCITY Hotel. Here at SKYCITY we strive to provide our guests with the most highest quality of Service as to ensure an equally exceptional stay. I am thrilled that our team here were able to provide you...

denver, colorado
Reviewed 4 weeks ago via mobile

We stayed here for 2 nights. Very busy lobby as it's adjacent to the Sky tower and the convention center. The Hop on / hop off bus starts right outside. Some very good restaurants close by and easy walk to Queen Street. Rooms were nice and clean in a contemporary style The staff is friendly and helpful. Ask for a...

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Helpful?
2Thank mitzidenver
Helena_Ikitoelagi, Guest Relations Manager at SKYCITY Hotel, responded to this review

Dear mitzidenver, I would firstly like to share our gratitude for the time you have taken to provide us with your lovely feedback on Trip Advisor of your recent stay here with us at SKYCITY Hotel. Here at SKYCITY Hotel we strive to provide our guests with the most exceptional service as to ensure guests have an equally exceptional stay....

Payson, Arizona
Reviewed 4 weeks ago

Every one was very nice and helpful. The rooms were very nice and clean. New Zealand is pretty expensive if you have never been. This hotel is right in the middle of town so everything is close and walking distance.

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Helpful?
Thank Dogloverstoo
Helena_Ikitoelagi, Guest Relations Manager at SKYCITY Hotel, responded to this review

Dear Dogloverstoo Thank you so much for taking the time to share your lovely review of your recent stay here with us at SKYCITY Hotel. I am pleased to learnt that not only did you have an enjoyable and comfortable stay here with us, but that you took great advantage of our central location here at SKYCITY. We have so...

Dunedin, New Zealand
Reviewed 5 weeks ago

Great hotel for central location. Really Friendly and helpful staff, many restaurants on site to choose from, and a different selection of bars to choose from. Comfortable rooms and beds - a really good nights sleep

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Helpful?
Thank sean644
Helena_Ikitoelagi, Guest Relations Manager at SKYCITY Hotel, responded to this review

Dear sean644 Thank you very much for the time you have taken to provide us with your wonderful review of your recent stay here at SKYCITY Hotel. I do hope you had a thoroughly enjoyable and comfortable stay with us. How fantastic that our team here at SKYCITY Hotel were able to provide you with the exceptional service we strive...

London, United Kingdom
Reviewed 18 February 2017

We stayed for just the one night, but Skycity was ideal location-wise, albeit an absolute maze to find our way around. The buffet breakfast was really great, and rooms were a good size. Overall I would definitely stay here again if returning to Auckland.

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Helpful?
Thank Ab_H_X
Helena_Ikitoelagi, Guest Relations Manager at SKYCITY Hotel, responded to this review

Dear Abbi H Thank you so much for taking the time to post your wonderful review of your recent stay here with us. Your positive feedback I assure you will be received by our team with such positivity and I thank you for that. I am pleased to learn that your stay here with us was not only enjoyable &...

Reviewed 17 February 2017

Everything was perfect. A big room, fantastic view on the city and a little bit of sea, comfortable, a very good shower with big towels and a nice brand of cosmetics, a desk, a fridge, good brands of teas...

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Helpful?
Thank Michael E
Helena_Ikitoelagi, Guest Relations Manager at SKYCITY Hotel, responded to this review

Dear Michael E, I am absolutely thrilled that our rooms were to your comfort level and served to be very beneficial for you during your stay here with us and that you also had a wonderful stay. I do hope that you left here feeling very satisfied, well rested and happy as that is what every guest deserves. My team...

Waukesha, Wisconsin
Reviewed 17 February 2017 via mobile

This is a beautiful hotel connected to the iconic Sky Tower. Really appreciated being able to stay in our room until noon and then keep our luggage in a secured spot until our 4:00 departure to the airport--allowing time to walk down to the harbor area and around the hotel to explore the major construction project we could see from...

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Helpful?
Thank 262DianeV2014
Helena_Ikitoelagi, Guest Relations Manager at SKYCITY Hotel, responded to this review

Dear 262DianeV2014 Wow! What a lovely review you have shared with us on Trip Advisor of your recent stay with us, here at SKYCITY Hotel. I am absolutely delighted that your stay here with us provided you with such benefits as well as convenience so that you were able to explore all that our great Auckland City have to offer...

Reviewed 15 February 2017

Stayed here for two nights while travelling round New Zealand. Very busy hotel. Room was average size, clean and decent bathroom with large walk in shower. Terrible choice of carpets for a bedroom. They were thick, dark grey and showed every bit of dust in corners of room etc. Also, almost impossible to wheel a heavy suitcase on. Comfortable beds...

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Helpful?
2Thank Riz R
Helena_Ikitoelagi, Guest Relations Manager at SKYCITY Hotel, responded to this review

Dear Riz R Thank you so much for your descriptive and well informed review on Trip Advisor as we appreciate all forms of feedback as it only gives us the means to keep improving on areas we may be lacking from our guests perspective. I would like to apologise for the inconvenience you had encountered upon check out and for...

Reviewed 15 February 2017

The most helpful and exeptional staff from the concierge up. I love going to skycity and cant wait until the new Skycity convention center is ready! A delightful experience, wonderful food, great evening and stay!

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Helpful?
Thank Tina A
Helena_Ikitoelagi, Guest Relations Manager at SKYCITY Hotel, responded to this review

Dear Tina A Here at SKYCITY Hotel we strive to provide our guests with the most exceptional service as to ensure their stay is equally exceptional. I am pleased to learn that you were provided with such on your recent stay here with us. It is also wonderful that you had taken great advantage of the surrounding amenities we have...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Centrally located, SKYCITY Hotel facilities are top-class, rooms are spacious and the iconic Sky Tower is right on your doorstep. Choose to dine in style at one of 20 plus restaurants, café and bars and experience the thrill of the world-class Casino. Wi-Fi is complimentary. ... more   less 

Additional Information about SKYCITY Hotel

Address: Corner Victoria & Federal Streets, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: RM655 - RM1,599 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — SKYCITY Hotel 4.5*
Number of rooms: 323
Reservation Options:
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Also Known As:
SKYCITY Hotel Auckland, New Zealand
Hotel Style:
#2 Green Hotel in Auckland
#8 Romantic Hotel in Auckland
#10 Luxury Hotel in Auckland
#12 Family Hotel in Auckland
#14 Business Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from SKYCITY Hotel staff and other travellers.
20 questions
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Questions? Get answers from SKYCITY Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“just ask for a view otherwise you end up with no view”
 of 5 bubbles filligirl, 21 Mar 2017 | Read review
“I guess the higher the better for the view”
 of 5 bubbles FoxtrotUk, 20 Mar 2017 | Read review
“If you can get a fourth floor room with the water front view you won't be disappointed.”
 of 5 bubbles samoruk65, 1 Mar 2017 | Read review
“Would choose high floor as it is a busy casino hotel and can be noisy”
 of 5 bubbles 873rizr, 14 Feb 2017 | Read review
“Make sure they know what you need and they will do their utmost to help”
 of 5 bubbles , 14 Feb 2017 | Read review
5 of 5