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Quality Inn Napier Travel

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Quality Inn Napier Travel
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232 Reviews from our TripAdvisor Community

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Showing 223: English reviews
Reviewed 2 days ago NEWvia mobile

Overall ok place to stay. Smallish room, slept two adults and one child (queen and single bed in the room) the aircon worked well. Not much room for putting luggage anywhere. Kitchenette was sufficient. Hot plate to cook on and a microwave/jug etc. nothing fancy and we didn't cook there. Bathroom could have used a bit more elbow grease to...

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Helpful?
Thank Sarah G
Reviewed 5 days ago NEWvia mobile

So we booked this motel through the Qantas App - the photos showed a blue crystal clear pool over looked by room balconies across the road from the Napier foreshore. Well two out of three ain't bad. It was across the road from the beach which was great cause it was a five minute stroll down to the staging and...

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Helpful?
Thank Happyhiuse1
QualityNapier, Guest Relations Manager at Quality Inn Napier Travel, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

Nelson, New Zealand
Reviewed 5 days ago NEW

I had a room with a view out the front - this would be a must as the other rooms had no privacy. Bed was comfortable, shower was ok. All the normal things you would expect i a motel. Bad things were the noise from other people staying, this is due to the obviously thin walls. Does not make for...

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Thank danjonelson
QualityNapier, Guest Relations Manager at Quality Inn Napier Travel, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. This is a very busy time of the year being peak season therefore the pool gets plenty of use. It is regretful you found your...

Reviewed 1 week ago via mobile

Originally we arrived to be put in a room right next to the noisy stairwell, even though we booked over a year ago. That said, when we asked to move, Sean behind reception was very accommodating and got us in a lovely quiet room (114). The room itself was spotless, had a great bathroom and shower, aircon, balcony and very...

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Thank Pixiedust_12345
QualityNapier, Guest Relations Manager at Quality Inn Napier Travel, responded to this review

On behalf of the Quality Inn Napier team I would like to thank you for your stay. Your feedback is most appreciated and valuable. We certainly regret any areas where your expectations were not meet, however do hope you enjoyed your stay. We hope to see you again in the future. Sincerely The Team

Cork, Ireland
Reviewed 2 weeks ago via mobile

Great spot along the marine for getting in and out of town . plenty parking and great to have a nice big pool. The room was great value and spotlessly clean and well equipped kitchenette for our stay . lovely balcony was a bonus . staff here are super welcoming and friendly to chat to. Only negative was that its...

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Thank niamhs456
QualityNapier, Guest Relations Manager at Quality Inn Napier Travel, responded to this review

The team here at the Quality Inn Napier would like to thank you for your stay. Your feedback is most appreciated and valuable. We are pleased to hear your stay was a pleasant one. We hope to see you back with us again in the future. Sincerely The Team

Reviewed 2 weeks ago via mobile

Quality Inn is one of the few places to stay with a pool in Napier, let alone heated which was the major draw card for the family. Location is great, what with the beach front across the road, city around the corner and easy access to the main draw cards in Napier. Staff very friendly and room facilities being of...

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Thank V6453WKchrisj
QualityNapier, Guest Relations Manager at Quality Inn Napier Travel, responded to this review

We would like to thank you for your recent stay at the Quality Inn Napier. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, The Team Reservations Quality Inn...

Palmerston North, New Zealand
Reviewed 3 weeks ago via mobile

Good location on Marine Parade, close to town if you want to walk to the shops. Alternatively you can take a leisurely stroll along the beach instead. Room was to a good standard, kids loved the covered pool and the restaurant food was delicious. All round good family accommodation.

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Thank Bradleyrf
QualityNapier, Guest Relations Manager at Quality Inn Napier Travel, responded to this review

Thank you for your stay at the Quality Inn Napier. We appreciate you taking the time to give your feedback. This is most valuable as we strive to give the best experience possible for each of our guests. We hope to have you back with us again soon. Sincerely The Team

Reviewed 3 weeks ago via mobile

This was a great place to stay. Clean and tidy and well stocked. However it was really hot and the AC didn't work. I didn't know until late at night and did not let the staff know so they didn't get a chance to fix it for us.

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Thank Georgina N
QualityNapier, Guest Relations Manager at Quality Inn Napier Travel, responded to this review

We would like to thank you for your stay at the Quality Inn Napier. Your feedback is most appreciated and valuable. Apologies for the air con unit not working during your stay. We would most certainly have seen to it but do understand it was late. We certainly hope you enjoyed your stay and would love to see you back...

Melbourne, Australia
Reviewed 7 December 2016 via mobile

Stayed here for a week and it was a very comfortable stay. It can get a bit noisy and busy over the weekend though. Beds comfortable and service was first class. Definitely will be back here again. Restaurant that is joined to hotel is pretty average and is very expensive considering, would recommend you go for a walk when it's...

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Thank travel-fa-eva
QualityNapier, Guest Relations Manager at Quality Inn Napier Travel, responded to this review

Thank you for choosing the Quality Inn Napier for your stay. We appreciate you taking the time to give your feedback, this is most valuable. Your comments will also be passed on to the restaurant. We certainly hope to see you back again in the future. Sincerely The Team Quality Inn Napier

London, United Kingdom
Reviewed 29 November 2016 via mobile

We paid a little more to have a sea view and it was worth doing. There was a good sized balcony with a table and chair. Inside, the room had been recently refurbed, clean and we didn't hear anything from the rooms nearby. What would improve the room would be cooking facilities as we had to ask for them from...

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Thank graciejames2016
QualityNapier, Guest Relations Manager at Quality Inn Napier Travel, responded to this review

Firstly we would like to thank you for your stay at the Quality Inn Napier. Taking the time to give your feedback is most appreciated and valuable. We are pleased you enjoyed your stay. We most certainly hope to see you again in the future. Sincerely The Team Quality Inn Napier

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Pool
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Self-Serve Laundry
  • Meeting Rooms

Additional Information about Quality Inn Napier Travel

Address: 311 Marine Parade, Napier 4110, New Zealand
Region: New Zealand > North Island > Hawke's Bay Region > Napier
Price Range: RM385 - RM553 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Quality Inn Napier Travel 4.5*
Number of rooms: 59
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Also Known As:
Quality Inn Napier Travel Hotel Napier
Napier Quality Inn
Hotel Style:
#19 Luxury Hotel in Napier
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Questions & Answers

Questions? Get answers from Quality Inn Napier Travel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean front rooms are the best option by far”
 of 5 bubbles danjonelson, 11 Jan 2017 | Read review
“Pull them down and start afresh”
 of 5 bubbles Horjak, 29 Oct 2016 | Read review
“Rooms require an upgrade. Television was old.”
 of 5 bubbles 292gregb, 26 Oct 2016 | Read review
“Try for a room on the ground floor, or one with sea views.”
 of 5 bubbles 62Peter1952, 20 Oct 2016 | Read review
“Choose a Room with Balcony”
  • Deluxe Room with Balcony
 of 5 bubbles KelefehMan, 18 Aug 2016 | Read review
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