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Ann's Volcanic Rotorua Motel and Serviced Apartments

Orbitz.comUS$53*
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#67 of 92 Hotels in Rotorua
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$91*
US$53*
US$55*
US$91*
US$53*
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217 Reviews from our TripAdvisor Community

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Showing 201: English reviews
Chiang Mai, Thailand
Reviewed 15 February 2016

We stayed for one night but wished we could've stayed a lot longer. The staff were lovely, friendly and helpful. The room was great - everything you could possibly need and more. The spa pool was amazing. We've been travelling the world for nearly 6 months and this is easily one of our favourite places. We'll hopefully be back. Thank...

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Helpful?
Thank wanderer209
RobynZhou, Manager at Ann's Volcanic Rotorua Motel and Serviced Apartments, responded to this review

Hi Wanderer209, Thanks so much for writing such an amazing review. We are chuffed to hear you enjoyed your stay with us so much. We love to hear when guests have enjoyed their stay.We would love to see you back here sometime soon! ;) Ann's Volcanic Motel

Reviewed 28 December 2015 via mobile

A complete ripoff, the photos from the website do not look anything like the actual room, no air conditioning at a 30 degree room, way expensive at $169 a night. Keep looking! This is really not an option. Plus rude, terrible customer service.

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Helpful?
2Thank Tino M
RobynZhou, Manager at Ann's Volcanic Rotorua Motel and Serviced Apartments, responded to this review

Hi Tino, It was disapointing to read your review this morning regarding your stay with us in last year Dec.We do need to state that Rotorua have temperate climate.The warmest months Jan and Feb temperature can only reach 27°C.From environmental consideration all the units has electric fan provided. Hopefully you will visit Rotorua in the future and have a more...

Sydney, Australia
Reviewed 21 December 2015 via mobile

My husband and I stayed here for two nights. Our third motel, over 10 days in two countries. It was the first to ask for a $200 deposit. This is not something we are regularly asked for so I was surprised and did feel singled out. Due to this I took a lot of photos before moving in as I...

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Helpful?
Thank Shangel
RobynZhou, Manager at Ann's Volcanic Rotorua Motel and Serviced Apartments, responded to this review

Hi Shangel, Thanks for taking time to review your stay with us. We are so pleased to hear you enjoyed your recent stay here with us. We love to hear when guests have enjoyed their stay.We hope you enjoy the rest of your travels around New Zealand. Robyn, Ann's Volcanic Motel : )

Jyvaskyla, Finland
Reviewed 16 November 2015

The staff was fantastic and helped us a great deal to get good offers, do our laundy and find places to spend our time in. Our apartment was clean, really spacious, had a good shower, and a spa pool outside. The bed was very comfortable as well.

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Helpful?
1Thank Tutta6
RobynZhou, Manager at Ann's Volcanic Rotorua Motel and Serviced Apartments, responded to this review

Hi Tutta6, We really appreciate your comments! When a guest remarks on their stay with us so positively it boosts our confidence that we are running the motel well. We do look forward to seeing you in the future and hope you enjoyed your trip around New Zealand. Ann's Volcanic Rotorua Motel : )

Melbourne, Australia
Reviewed 9 November 2015

If you are looking for a room that is comfortable, affordable and in a prime location then this is the hotel for you. The room was very clean and spacious with its own outdoor spa. The water was hot and the bed was comfortable. The owners were more than happy to accommodate our needs even getting us extra heaters when...

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Helpful?
Thank Froggrrl28
RobynZhou, Manager at Ann's Volcanic Rotorua Motel and Serviced Apartments, responded to this review

Hi Froggrrl28, Wow what an amazing review! Thanks for taking the time to review you stay with us in June. It really makes our day to read such a glowing review from previous guests. We hope you had an amazing break in Rotorua! Ann's Volcanic Motel : )

Wellington, New Zealand
Reviewed 27 October 2015

We stayed for 4 nights, handy to everything. Quiet Motel. Free daily Room Service, , Superior Studio & Patio, limited kitchen size, but had a fridge & microwave plus 2 hot plates if needed. We were out each day, so the Motel was adequate for our needs.

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Helpful?
Thank Fairytale2013
Robyn_Manager, Manager at Ann's Volcanic Rotorua Motel and Serviced Apartments, responded to this review

Hi Fairytale2013, It's great to hear you enjoyed your stay with us last month. We love it when guests return since they enjoyed every their previous stay so much. We appreciate you like our service. We hope you enjoyed your time in Rotorua and hope to see you back here next time! : ) Ann's Voclanic Motel

Auckland, New Zealand
Reviewed 4 October 2015

For the price, I was impressed. A good basic motel, spotlessly clean, lovely comfy beds with fresh clean bedlinen and well kitted out for a short stay. Travelling with young kids, we chose to eat in our room - facilities were easily enough to prepare simple meals and there was everything we needed. Staff were helpful and friendly, we had...

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Helpful?
Thank melk394
Robyn_Manager, Manager at Ann's Volcanic Rotorua Motel and Serviced Apartments, responded to this review

Hi Melk394, Thanks for taking the time to review your stay with us this month. We are so happy to hear you enjoyed your stay with us in October. It's awesome to hear you found our staff helpful and friendly and rooms spotlessly clean and comfy beds! We hope you had some great days up the field. Ann's Volcanic Motel

Ohakune
Reviewed 7 September 2015

The outside of the Motel looks a bit outdated but inside they are very modern, neat and tidy. Had a 2 bedroom unit with spa pool for 4 of us and we found it very clean, quiet, comfortable and reasonably priced. Only stayed one night but the unit is well set up with a laundry, kitchen and 2 bathrooms for...

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Helpful?
Thank kune77
Robyn_Manager, Manager at Ann's Volcanic Rotorua Motel and Serviced Apartments, responded to this review

Hi Kune77, Thanks for reviewing your recent stay here at Ann's Volcanic Motel. It's great to hear that you enjoyed stay with us and that you found all the facilities very modern, clean, tidy and pleasantly surprised.We do try to make each guests stay comfortable and inviting. It's awesome to hear you won the finals in Rotorua and look forward...

Richmond, Virginia
Reviewed 17 May 2015

Ann's Volcanic Rotorua Motel was exactly what we needed, when we needed it. Prior to staying at Ann's, my family and I had been staying in a musty hostel in the bush for four days, so once we walked into our clean, bright, nice smelling motel room at Ann's we knew we had picked the right place. Ann is incredibly...

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Helpful?
Thank padcrasher
Swindon
Reviewed 3 April 2015

This was the first motel of our trip with friends, and we had booked the Family Two-Bedroom Suite with Spa Bath for the four of us. Our first impressions weren't good as there was a huge yellow duck on the Reception roof! Even though we arrived late afternoon, there was no-one at Reception and we had to ring a bell...

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Helpful?
Thank Sue T

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Spa
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
In your room
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
Official Description (provided by the hotel)
Opened in 1997, in the inner circle of Rotorua City, New Zealand. Featured in Lonely Planet Guide Book for 15 years and close to Rotorua shopping centers, Golf Courses, and main tourism sights. Our charming accommodation is world famous for friendliness. We offer self catering suites and studios which are quiet and spacious. Perfectly suited for a romantic gateway for two, a holiday for the whole family or a business stay. ... more   less 

Additional Information about Ann's Volcanic Rotorua Motel and Serviced Apartments

Address: 107 Malfroy Road, Rotorua 3010, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: RM235 - RM454 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Ann's Volcanic Rotorua Motel and Serviced Apartments 2.5*
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Also Known As:
Anns Volcanic Hotel
Hotel Style:
#29 Spa Hotel in Rotorua
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Questions & Answers

Here's what travellers have asked, with answers from Ann's Volcanic Rotorua Motel and Serviced Apartments staff and other travellers.
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Questions? Get answers from Ann's Volcanic Rotorua Motel and Serviced Apartments staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just don't even go here, trust all the negative reviews.”
, 26 Mar 2017 | Read review
“Don't stay here”
JoyGAuckland, 10 Aug 2016 | Read review
“Ground floor Units (Our Unit was at the back of Complex and very quiet.)”
Fairytale2013, 26 Oct 2015 | Read review
“The one bedroom units have bigger courtyards. Book direct to get their best value prices.”
387LisaL, 18 Jan 2015 | Read review
“For couples, the one bedroom is perfect.”
VipulNz, 6 Dec 2014 | Read review
5 of 5
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US$53* /night
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Prices are for 1 room, 2 adults
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