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Lake Rotorua Hotel

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Lake Rotorua Hotel
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213 Reviews from our TripAdvisor Community

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Showing 197: English reviews
Reviewed 3 days ago NEWvia mobile

Amazing service from Ryan. My sister & I decided at the last minute to try & find a hotel on New years eve. Was lucky to find a cancellation here, was so great, we stayed another night! Highly recommend!

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Helpful?
2Thank Mabbo123
LRH-Team, Front Office Manager at Lake Rotorua Hotel, responded to this review

Hi Mabbo123, Thank you for your lovely feedback, I am pleased to hear that you enjoyed your stay with Lake Rotorua Hotel. I will pass your compliments to Ryan. We look forward to welcome you again in future.

Auckland
Reviewed 1 week ago

Spotlessly clean room which was very comfortable and a pleasure to stay at. Although Motel very close to a main road, we had a very peaceful sleep. Chinese owner/manager who runs a tight ship!! Fabulous Pool and Spa which are easy to get in and out of.

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1Thank LisaWalker
LRH-Team, Front Office Manager at Lake Rotorua Hotel, responded to this review

Hi Lisa Walker, Thank you for your lovely feedback and kind words. We look forward welcome you again at our property in near future.

Reviewed 1 week ago via mobile

Stayed for one night, facilities great, rooms big and clean and pool fantastic for kids (although not heated). Only problem was in the morning the hot water in the shower lasted for about 2 minutes then went completely cold, happened to both my wife and I. The hotel's excuse that 'we are fully booked so lots of people are having...

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Helpful?
Thank Simon H
LRH-Team, Front Office Manager at Lake Rotorua Hotel, responded to this review

Hi Simon, Thank you for your feedback, I am glad that you enjoyed our facilities. Sorry that you had to face inconvenience because of Hot water – this something which doesn’t happen often but we have got the water heater serviced so that this doesn’t happen again. I hope you enjoy the rest of your trip, would like to welcome...

Wellington, New Zealand
Reviewed 1 week ago via mobile

Good standard of room, clean and fantastic shower and the beds were lovely. Internet kept falling out even though we were told it was free. Worth staying at if you want somewhere close to town to stay. We were only here for the luge which is well worth going to if you have kids.

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Helpful?
Thank danbaldock
LRH-Team, Front Office Manager at Lake Rotorua Hotel, responded to this review

Hi Dan Baldock, We appreciate your feedback and wish you Safe travels and enjoy the rest of your trip.

Birmingham, United Kingdom
Reviewed 4 weeks ago

Stayed in room 21 for one night and it was huge with everything you needed and with two queen size beds.The hotel has its own pool and outdoor sauna which was great to relax in after a day's walking.Situated a 15 minute walk from Rotorua centre. A continental breakfast for 12 dollars was available if needed. Special thanks to Andre...

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Helpful?
Thank AndyIsobel
LRH-Team, Front Office Manager at Lake Rotorua Hotel, responded to this review

Greetings, Firstly, we appreciate your feedback. We are happy to hear that you had a relaxing time at our hotel. Indeed, many do enjoy the outdoor sauna and pool. Our staff are very welcoming and will help you with reservations and possible discounts for activities and restaurants all over town. I shall send your special regards to Andre and Ryan....

Frankfurt, Germany
Reviewed 11 December 2016

The rooms are big and we had no problems, it has a small swimming pool and a hot tube but they are located beside the parking lot. It has continental breakfast for an extra price but it is not worth and the space in the restaurant area is very reduced considering the number of rooms.

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Thank Viviana_VH
LRH-Team, Front Office Manager at Lake Rotorua Hotel, responded to this review

Greetings, Thank you for your feedback. We are pleased to hear that you find our rooms clean and spacious. We do our best to deliver quality accommodation to all our guests. Regarding breakfast, we are looking into further improving our area. Have a pleasant day.

Auckland Region, New Zealand
Reviewed 6 December 2016

We had to do an urgent booking and weren't sure what we will get. But this hotel met most of our needs. Spacious rooms and nice location. Standout was their manager, Harjap. He was quick to come around to help us setting the heater or to arrange a feeding chair for our 5-month old baby. And as luck had, we...

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Thank Lucky83m
LRH-Team, Manager at Lake Rotorua Hotel, responded to this review

Greetings, Thank you for your feedback. We strive to make your stay as comfortable and accessible as possible. We are looking forward to seeing you again. Have a good day.

Reviewed 24 November 2016

The room was a little grubby and could do with new carpets. Location is OK if you have a car, no noticeable noise from the nearby road. We were disturbed by a large group of very noisy Chinese tourists leaving early, shouting right outside our door but you could get that anywhere. Staff were freindly and it was cheap but...

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Helpful?
Thank Mark H
LRH-Team, Manager at Lake Rotorua Hotel, responded to this review

Greetings, Thank you for your feedback. We acknowledge your concern and we assure you that it is being handled. We are looking forward to seeing you again and making your next stay even better. Have a good day.

Auckland
Reviewed 17 November 2016 via mobile

Disappointing given my expectation of a 4-star hotel in Rotorua. The ambiance of the place is very lacking, with no view to speak of and an internal courtyard area with a swimming pool & spa that can become very noisy due to sound reverberation. Parking is limited but available. The room was very spacious and well laid out. Wear and...

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Thank AaronNz
Queanbeyan
Reviewed 12 November 2016

This hotel which is on the main road and is easy to find is clean and tidy the only thing to fix would be the carpet needs a good clean but this is a friendly motel to stay at with free parking and fast free wifi

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Thank ricki475
LRH-Team, Manager at Lake Rotorua Hotel, responded to this review

Hi Ricki, Thank you for your feedback, It is a pleasure to hear that you enjoyed your stay and our friendly services. We do get carpet cleaned on regular basis and we realise that we need to change the colour of it – which will happen in near future. We look forward to host you again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Set in a geothermal wonderland, the Lake Rotorua Hotel offers 38 rooms, including a family rooms, one bedroom units and studio rooms. The hotel is a 15 minute stroll or 5 minute drive to Rotorua CBD, amenities include a swimming pool and heated spa. Private parking is also available for guests' convenience. ... more   less 

Additional Information about Lake Rotorua Hotel

Address: 131 Lake Road, Rotorua 3010, New Zealand (Formerly Leisure Inn Rotorua)
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: RM424 - RM880 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Lake Rotorua Hotel 4*
Number of rooms: 38
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Hotel Style:
#21 Spa Hotel in Rotorua
#34 Luxury Hotel in Rotorua
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Questions & Answers

Here's what travellers have asked, with answers from Lake Rotorua Hotel staff and other travellers.
2 questions
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Saint Joseph, Missouri
over a year ago
Auckland Region, New Zealand
over a year ago

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Questions? Get answers from Lake Rotorua Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Chinese Owner runs a tight ship and this is reflected in the facility!”
 of 5 bubbles LisaWalker, 7 Jan 2017 | Read review
“Probably the best room for its price that we have had in the Southern Hemisphere.”
 of 5 bubbles AndyIsobel, 15 Dec 2016 | Read review
“Room number #1 was very quiet and you get to park your car in front”
 of 5 bubbles Lucky83m, 5 Dec 2016 | Read review
“Get a room facing side road, by the pool is noisy.”
 of 5 bubbles J6961MKmarkh, 24 Nov 2016 | Read review
“Choose a unit at the rear as it is quieter”
 of 5 bubbles ricki475, 11 Nov 2016 | Read review
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