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Wai Ora Lakeside Spa Resort

Expedia.comUS$120*
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#25 of 93 Hotels in Rotorua
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$120*
US$120*
US$120*
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Wai Ora Lakeside Spa Resort
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427 Reviews from our TripAdvisor Community

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Showing 402: English reviews
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Ottawa, Canada
Reviewed 2 days ago NEWvia mobile

Located on the lakeside, hotel guests have the view the lake. Room is motel style but comfortable, clean and privacy. There are a bar and large dining room adjacent to the reception area. Hotel also provides guests with spa services, swimming pool, hot tubs...

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Helpful?
Thank Vuong N
Farnham, United Kingdom
Reviewed 5 days ago NEWvia mobile

We visited this place Jan 2016, we had booked a spa day , while staying in Rotorua) it was so amazing that we booked a meal there that evening, 2years on we can't wait to visit this hotel next January from uk . The staff are so friendly and helpful. We have been upgraded and booked the spa and all...

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Helpful?
Thank Julie G
WaiOra_Manager, Manager at Wai Ora Lakeside Spa Resort, responded to this review

Dear Julie G, Thank you for an awesome feedback and a generous 5-star rating. I am very delighted to hear regarding your overall experience here at the Waiora Lakeside Spa Resort. It makes us proud when our guests thoroughly enjoy their stay and our facilities. Your comment has been shared with the team, it has certainly brought smiles around. Thank...

Whitianga, New Zealand
Reviewed 1 week ago

Nice accommodation with excellent restaurant with loverly food. Service in the restaurant by Christle and Binod and others was top class. We had an excellent 1 hour massage. The resort is very comfortable and quiet. We were made to feel very welcome. Our room 24 was excellent with a very comfortable king size bed. Clean and nice and quiet.

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Helpful?
Thank PeterB422017
WaiOra_Manager, Manager at Wai Ora Lakeside Spa Resort, responded to this review

Dear Peter, Thank you for taking the time to post a review on us. Our team here at the resort is delighted to hear regarding your WaiOra experience. Thank you for the comment in regards to Mokoia Restaurant and food, spa and the facilities. We take pride when our guests thoroughly enjoy their time with us. We look forward to...

Reviewed 2 weeks ago

Lovely resort. The staff make this a great choice. They go above and beyond for you staying there. A warm welcoming staff fantastic food make this a sure bet! We were transported to and from waiOtapu even though we'd checked out that day!!! Lovely people scrumptious food and excellent location

Review collected in partnership with this hotel
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Helpful?
Thank sandydI8829XP
WaiOra_Manager, Manager at Wai Ora Lakeside Spa Resort, responded to this review

Dear Sandy, Thank you for an amazing 5-star review. Our team here at Waiora Lakeside Spa Resort is delighted to hear regarding your overall experience. It is comments like your that always motivates us to succeed in Customer Satisfaction. It brings smile and joys to our team. Thank you for the comment in regards to service, Mokoia Restaurant Food and...

Sydney, Australia
Reviewed 2 weeks ago via mobile

Stayed here for 2 nights, rooms were great - clean and spacious. Loved the location, would stay there again. The hotel restaurant was fantastic and would recommend you to eat there - especially their share platter. Awesome.

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Helpful?
Thank Bradley B
WaiOra_Manager, Manager at Wai Ora Lakeside Spa Resort, responded to this review

Dear Bradley B, Thank you for taking the time to review on us. Wow! It is always very exciting to read a 5-star comment, certainly your. We take pride when our guests are satisfied with their experience. Thank you for the comments in regards to the room, location and Mokoia Restaurant service and food. Your comment has been shared with...

Auckland, New Zealand
Reviewed 3 weeks ago via mobile

Went for a mud bath at Hells Gate thermal reserve in Rotorua. Finished up with a 1hour massage. This is run seperate by Wai Ora Spa. I booked it in day before. Amazing relaxing Maori massage. Did the trick. Highly recommend it. Thanks Rachel.

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Helpful?
Thank chiefgb
WaiOra_Manager, Manager at Wai Ora Lakeside Spa Resort, responded to this review

Dear Rachael, Thank you for taking the time to review on us. We are very delighted to hear regarding your overall WaiOra lakeside Spa Resort and Hellsgate experience. We are definitely sister companies. Your comment has been shared with the team. Once again, Thank you very much for the feedback and recommendation. We look forward to hosting you near future....

Reviewed 3 weeks ago via mobile

We had the massage, spa and lunch package at this lovely resort. Being local we did not stay on the accommodation. The whole resort is clean and well furnished and has a beautiful view of Lake Rotorua. The massage was OK but probably over priced compared with other local better and cheaper massages. The attention of staff was excellent very...

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Helpful?
Thank RogertheDog
WaiOra_Manager, Manager at Wai Ora Lakeside Spa Resort, responded to this review

Dear RogertheDog, Thank you for providing us with a feedback on TripAdvisor. It is pleasing to hear regarding your overall experience here at WaiOra lakeside Spa Resort and Mokoia Restaurant. Your comment has been shared with the team and we are delighted. We are undergoing a renovation in the spa area. By next week we should have a brand new...

Sydney, Australia
Reviewed 4 weeks ago

We spent a night here over Easter to visit Rotarua. After a longer than expected drive from Auckland given the cyclone and easter traffic it was lovely to arrive to such a laid back hotel. Great location made all the more atmospheric by the storm cloulds. Despite it being easter weekend and the restaurant full, the staff found us a...

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Helpful?
Thank lizskel
WaiOra_Manager, Manager at Wai Ora Lakeside Spa Resort, responded to this review

Dear Lizskel, Wow! Thank you for your kind words. Our team here at Waiora lakeside Spa Resort is extremely delighted to hear regarding your overall WaiOra experience. We take a huge pride when our guests are 100% satisfied. It is comment like yours that always encourages our team to go that extra mile for our guests even at the busiest...

Mount Maunganui, New Zealand
Reviewed 12 April 2017

A girls weekend for a special birthday could not have been better. The staff were amazing, could not have been more helpful. The restaurant was incredible, well worth the $$. The spa treatments were the ultimate treat , basically we had a ball. We will certainly be back, thank you.

Review collected in partnership with this hotel
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1Thank dawnanne99
WaiOra_Manager, Manager at Wai Ora Lakeside Spa Resort, responded to this review

Dear dawnanne99, Thank you for a generous 5-star rating and a wonderful review. This has definitely boosted our team's moral. Our team here at WaiOra Lakeside Spa Resort is very happy to hear about your Experience. Also, Thank you for the comments in regards to Mokoia Restaurant and WaiOra Day Spa. We take a big pride when our guests absolutely...

Melbourne, Australia
Reviewed 12 April 2017 via mobile

The resort itself is set in beautiful surrounds on the lake a little out of town, so I would only recommend staying here if you were renting a car also. The pools and whirlpools were a nice addition, but could do with a little updating and the sauna was not functioning during our stay. The room was clean and modern,...

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Helpful?
1Thank Sarah C
WaiOra_Manager, Manager at Wai Ora Lakeside Spa Resort, responded to this review

Dear Sarah C, Thank you for taking the time to review our property. I am pleased to hear that you enjoyed our food and staff service. I am disappointed and would like to sincerely apologise in regards to the sauna and the noise situation. I am also very pleased to inform you that our spa area will be going under...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Beachfront
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Wai Ora Lakeside Spa Resort is situated on the picturesque shores of Lake Rotorua in quiet parklike surroundings only 3 mins from Rotorua Airport,and 12 mins to the famous geothermal attractions of Rotorua. This award winning resort hotel features luxurious accommodation with private balconies or courtyards with views to the lake; New Zealand's award winning fine dining Mokoia Restaurant specialising in indigenous herbs and spices which creates amazing taste sensations including a daily full vegetarian menu; superb personal service; relaxing Manary English lounge bar and the internationally acclaimed Wai Ora Day Spa featuring the 2011 and 2012 World Luxury Spa Award winning "New Zealand Cultural Spa "regime based on the geothermal muds of Rotorua and wellness practices of the Maori. Rotorua's only World Luxury Spa Award winner. Enjoy the tranquility of the landscaped gardens and serene sounds of the meandering spring feed stream as you enjoy the hot and cold pools, steam room and sauna that make up the Wai Ora Spa Water Experience. The ideal Rotorua relaxation, spa, food taste sensations destination and accommodation base for all other Rotorua activities. ... more   less 

Additional Information about Wai Ora Lakeside Spa Resort

Address: 77 Robinson Avenue, Rotorua 3010, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: RM524 - RM1,259 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Wai Ora Lakeside Spa Resort 4.5*
Number of rooms: 30
Reservation Options:
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Also Known As:
Wai Ora Lakeside Hotel
Wai Ora Lakeside Resort
Hotel Style:
#3 Top resorts Hotel in Rotorua
#7 Business Hotel in Rotorua
#12 Spa Hotel in Rotorua
#22 Luxury Hotel in Rotorua
#30 Romantic Hotel in Rotorua
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Questions & Answers

Here's what travellers have asked, with answers from Wai Ora Lakeside Spa Resort staff and other travellers.
5 questions
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Kuala Lumpur, Malaysia
Duluth, Minnesota
over a year ago
Cheboygan, Michigan, United States
over a year ago

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Questions? Get answers from Wai Ora Lakeside Spa Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Easy to access, a short distance from the main road. Plenty oh hot tubs , pools, etc”
PeterB422017, 11 May 2017 | Read review
“Bottom rooms have covered porches for sun or rain.. NEVER OPEN YOUR WINDOWS AT NIGHT - the bugs will get in.”
foodiefool_10, 18 Mar 2017 | Read review
“Rooms near to the lake end looks much nicer.”
, 16 Mar 2017 | Read review
“Go to the other place”
  • Plugging in the computer
  • How to find the socket
seanmanning2017, 9 Mar 2017 | Read review
“For a superior room I would have expected comfy pillows, and more than 2 sky channels. If I pay that price I expect at east what I have at home or better. ”
451mandym, 7 Mar 2017 | Read review
5 of 5
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US$120* /night
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Prices are for 1 room, 2 adults
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