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Tuscany Villas Rotorua - Heritage Collection

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#32 of 93 Hotels in Rotorua
Certificate of Excellence
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1 room 2 adults 0 children
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Tuscany Villas Rotorua - Heritage Collection
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226 Reviews from our TripAdvisor Community

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Showing 219: English reviews
Las Vegas, Nevada
Reviewed 18 November 2016 via mobile

The hotel was very nice. The bed was comfortable but a little soft for me. Had a large jetted tub which I would never use because it would waste 100's of liters of water to fill. The room does not have heat or air-conditioning. They give you a small space heater that does not work well. For air-conditioning you have...

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Thank wolf3728
Lancaster, Pennsylvania
Reviewed 8 November 2016 via mobile

The hotel has a great location for activities in Rotorua. Near Te Puia, Geothermal Wonderland, Redwoods and downtown. What's not to like? The room was very clean. Loved the large bathroom and kitchenette. Good place for any type of guest. Cheers!

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Thank Jason S
TuscanyV, Front Office Manager at Tuscany Villas Rotorua - Heritage Collection, responded to this review

Hi Jason, Thanks for your great review. We are glad you enjoyed your stay and hope to see you again. take care Kind regards Dana

New Plymouth, New Zealand
Reviewed 6 November 2016

This place was one of my favourite places I stayed in Rotorua <3 After having a terrible experience the night before at another motel, Tuscany was a dream! The beds were super comfortable, the rooms looked and smelt clean and the bathroom was stunning with the most gorgeous private spa Staff were very also super friendly~

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Thank BrittanyPiper
TuscanyV, Front Office Manager at Tuscany Villas Rotorua - Heritage Collection, responded to this review

Hi Brittany, Thanks for your Review :) We're glad you enjoyed your stay and hope you come and stay again. Take care Dana

Wellington, New Zealand
Reviewed 3 November 2016

Very nice well appointed motel. Everything was clean and tidy. Location was great .. Woupd recommend to all , rotorua still is a wonderful place to holiday. Check out fat dog cafe and the Thusday night market. Also try google seach for natural thermal pools in the bush.

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Thank CJF5498
TuscanyV, Front Office Manager at Tuscany Villas Rotorua - Heritage Collection, responded to this review

Hi there, Thanks for your review. We are happy to hear you enjoyed your stay. We try our best to make each guests stay a good one and glad we accomplished that with you. Have a good day and hope to see you again soon. Kind regards Tuscany Villas

Tauranga, New Zealand
Reviewed 3 November 2016

Couch bed was impossible to sleep in due to wired mattress. Power outlets in bathroom did not function. Light bulb missing in lounge. Spa bath jets did not function.Change mattress and check all aspects before occupation

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Thank elainemdow
TuscanyV, Front Office Manager at Tuscany Villas Rotorua - Heritage Collection, responded to this review

Hi Elaine, We are sad to hear you had a couple issues with your stay. Thanks you for your review and for letting us know what needs to be fixed. We have dealt with the issues and hope in future you will come back and give us another try. Have a good day Kind regards Tuscany Villas

Palmerston North, New Zealand
Reviewed 26 October 2016

We just popped in for a night on our way back from Auckland, and we have stayed here before. The staff are always helpful and the rooms are modern, clean and well maintained. Our room was quiet and as we have stayed before we have stayed in different units and each time it has been really peaceful.Many thanks

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Thank dang262015
Torrance, California
Reviewed 21 October 2016

We really enjoyed our stay at Tuscany Villas Rotoura. We read the reviews and were very happy with our choice. The room was clean, comfortable, quiet and very friendly staff. Don't hesitate you will enjoy.

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1Thank 62kwag
TuscanyV, Front Office Manager at Tuscany Villas Rotorua - Heritage Collection, responded to this review

Hi 62kwag, Thanks for your review, We are happy your enjoyed your stay and hope to see you back again. Take care Dana

Brisbane, Australia
Reviewed 14 October 2016

We had a luxury one bedroom suite for our family of four. Rooms were modern and very clean. Motel is very well maintained and in a great location. Reception was very friendly and helpful. Would highly recommend this motel.

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1Thank LeeFam22
TuscanyV, Front Office Manager at Tuscany Villas Rotorua - Heritage Collection, responded to this review

Hi LeeFam22, Thanks for your review. We are glad to hear you enjoyed your stay and hope to see you again soon. Take care Tuscany Villas Rotorua

Reviewed 9 October 2016 via mobile

The reception was very nice and patient to answer to my million questions such as recommended restaurants, wifi, laundry, etc.... 15 min walk to town, cannot get lost. The room is cleaned everyday and the bright. We felt safe and comfortable while staying at Tuscany.

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1Thank Amber C
TuscanyV, Front Office Manager at Tuscany Villas Rotorua - Heritage Collection, responded to this review

Hi Amber, Thanks for the review. Glad to hear you enjoyed your stay and felt safe here. We hope to see you again Take care Tuscany Villas Rotorua

Reviewed 9 October 2016 via mobile

The beds are really comfortable especially after a soak in one of the deepest spa's I've seen. Our spa in our bed was awesome and deep. The jets didn't really do much but bubble up the bath but the spa itself was relaxing and did take long to fill. It was a reasonable price as well. Would stay again definitely.

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1Thank T3urumana0
TuscanyV, Front Office Manager at Tuscany Villas Rotorua - Heritage Collection, responded to this review

Hi There, Thanks for your review. We are glad to hear you enjoyed your stay, the spas here are a real treat and we hope we will see you again. Take care Tuscany Villas

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Spa
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Spa
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Breakfast Available
Official Description (provided by the hotel)
Rotorua's Tuscany Villas offers guests luxurious Rotorua motel accommodation in the heart of the city. Our modern designs and furnishings are comfortable and will delight our guests.Our luxury accommodation options are top-notch. We provide personal, friendly service and exceptional housekeeping standards for your comfortable stay. ... more   less 

Additional Information about Tuscany Villas Rotorua - Heritage Collection

Address: 280 Fenton Street | Bay of Plenty, Rotorua 3010, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: RM414 - RM805 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Tuscany Villas Rotorua - Heritage Collection 4*
Number of rooms: 28
Reservation Options:
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Hotel Style:
#23 Romantic Hotel in Rotorua
#26 Luxury Hotel in Rotorua
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Questions & Answers

Here's what travellers have asked, with answers from Tuscany Villas Rotorua - Heritage Collection staff and other travellers.
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5 months ago
over a year ago
Adelaide, Australia

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Questions? Get answers from Tuscany Villas Rotorua - Heritage Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good value all around”
Sndp_r, 20 Nov 2016 | Read review
“Its set back a but from the road so its a quiet place not that fenton street is particularly bust though”
tony00001, 4 Aug 2016 | Read review
“If booking a 1 bedroom ask for the bedroom to have a window.”
729sarahr, 17 Jul 2016 | Read review
“Liked the two rooms I have stayed in, no problems.”
66shereec, 4 Mar 2016 | Read review
“no a/c but fans in each room. Good for a large family room we were in. Came with kitchenette equipped and milk given at check in.”
KimHarris135037, 16 Jan 2016 | Read review
5 of 5