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VR Rotorua Lake Resort

Booking.comUS$84*
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#23 of 93 Hotels in Rotorua
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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VR Rotorua Lake Resort
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367 Reviews from our TripAdvisor Community

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There are newer reviews for VR Rotorua Lake Resort
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Showing 355: English reviews
Reviewed 14 March 2017

It was a turn down when you are received with a reception that do not look at you, with no greeting. First time encounter such reception after staying in so many places in New Zealand. And the breakfast of $30 per person is a disappointment.

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Helpful?
Thank phuahk2013
vivek s, General Manager at VR Rotorua Lake Resort, responded to this review

Dear Valued Guest, Thank your for your candid feedback. I am sorry to hear that you weren't satisfied with the competence of our front desk team. Please email us with a phone number or email address so our Front Desk Manager can discuss your issues personally. Regards, Vivek

Reviewed 4 March 2017 via mobile

I really liked this place. It was a shame it was only 1 night though. Great view from our top floor room. It overlooked the calm lake. There is a huge chess board and pieces to play with on the lawn. The room had a strong chemical smell but after opening up the balcony doors, went away after 15 minutes....

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Helpful?
Thank Scott G
vivek s, General Manager at VR Rotorua Lake Resort, responded to this review

Dear valued Guest, Thank you for your positive comments and I am pleased that you had a good stay overall. However, I apologize for the inconveniences that you experienced during your stay because of gym maintenance and I will try my best to rectify the situation. Thank you and look forward to seeing you soon. Regards, Vivek

Adelaide, Australia
Reviewed 4 March 2017

We picked this place as it was out of Rotorua and you don't get the smell there. Room was very nice and modern and it was lovely to overlook the garden. Visited the gym and found equipment didn't seem to be maintained very well. The grounds are nice and with a good view of the lake. Thanks for the stay

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Helpful?
Thank sa_countryfolk
Melbourne, Australia
Reviewed 1 March 2017

The room & bed was very comfy, but no breakfast making facilities. The breakfast at the restaurant was a rip off at $30 per person. They say it's available until 10:30am, however at 9am the food was cold and soogy, and running out. Very disappointing. Would not stay here again. Also, we stayed on the second floor and were offered...

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Helpful?
Thank KF280215
vivek s, General Manager at VR Rotorua Lake Resort, responded to this review

Dear valued Guest, I hope this notes finds well. We have sent your feedback to the personnel concerned. I apologize for this bad experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you. Please let me know if you want to discuss this personally. Regards, Vivek

Vienna
Reviewed 28 February 2017

By searching for accommodation in Rotorua we came accross this place. Since all other options were either more expensive or not the standard we expected we looked closer on this place. WHAT A GREAT STAY we had! Whenever we come back to Rotorua we will definately stay again at this place. It only takes you about 15 minutes easy car...

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Helpful?
Thank grafvondanneberg
vivek s, General Manager at VR Rotorua Lake Resort, responded to this review

Dear valued Guest, Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the Resort in the near future. Regards, Vivek

Reviewed 25 February 2017 via mobile

Nice hotel, fair price. Fairly spacious, clean room with 2 queen beds, table & 2 chairs and a large bathroom. The room overlooks the small courtyard and has a patio door to a sitting area outside. Reception was courteous and helpful. Internet connection didn't work for me and TV choice of programs was limited. The restaurant has a lovely, delicious...

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Helpful?
Thank Ana_Moran221
vivek s, General Manager at VR Rotorua Lake Resort, responded to this review

Dear Valued Guest, I am glad to hear that you enjoyed your stay with us and that you would recommend us to a friend. We hope to welcome you back to the Resort in the near future. Regards, Vivek

Toronto, Canada
Reviewed 24 February 2017

The location is a bit far from the city centre (about a 15 minute drive without traffic) so unless you plan on ordering room service or eating at their restaurant, I would recommend you to eat before checking in or bring your own food. The view of the lake right behind the hotel is beautiful. I'm sure we would have...

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Helpful?
Thank Julie L
vivek s, General Manager at VR Rotorua Lake Resort, responded to this review

Dear Valued Guest, Thank you for choosing to stay with us and I am glad to hear that you have a positive experience ! We look forward to welcoming you back to the Resort in the near future. Regards, Vivek

Reviewed 23 February 2017

Staff was welcoming, room well appointed. Beautiful grounds. Bit of a distance to town. My only issue with them is that they insisted on writing my credit card number down on a paper record. I asked what would be done with it and was told it would go in to a file. With ID theft being so prevalent in the...

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Helpful?
Thank Kim P
vivek s, General Manager at VR Rotorua Lake Resort, responded to this review

Dear valued Guest, Thank you for taking the time to review your stay with us. We will let our staff know that you were pleased with their service. We hope to welcome you back again soon. Regards, Vivek

Brisbane, Australia
Reviewed 23 February 2017 via mobile

We stayed in a 2 bedroom timeshare condo. Condo was great - clean and had everything we needed, along with a beautiful view of the water. Only downsides were that the pool was closed (even though it was summer) and the gym wasn't open (kinda sounds like it's permanently closed). Overall we had a great stay and would come back.

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Helpful?
Thank thebutler90
vivek s, General Manager at VR Rotorua Lake Resort, responded to this review

Dear Valued Guest, Thank you for your review. I am glad to hear that overall your experience was positive. In regards to the pool we keep it covered whenever its raining or the forecast is for rain. Specially this season we are having rain right through summer. If you have asked at reception, our staff must have assigned you by...

Newbury Park, California
Reviewed 21 February 2017 via mobile

We stayed here for 3 nights with our kids and another family. The hotel sits right on the lake so the setting is gorgeous, but the service, food, and property need some help. The front desk staff are lacking in friendliness and hospitality (guys, it's your job to be friendly and helpful). Lets talk about the food - the breakfast...

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Helpful?
Thank greengirlies
vivek s, General Manager at VR Rotorua Lake Resort, responded to this review

Dear Valued Guest, Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
Located in the exclusive suburb of Okawa Bay, Mourea on the beautiful shores of Lake Rotoiti is a unique & classy hotel - The VR Rotorua Lake Resort.Just 15 minutes drive from central Rotorua, the VR Rotorua Lake Resort offers lodge style influenced accommodation options, designed to make a visit one of affordable luxury, combining high quality details with pleasure & fun. ... more   less 

Additional Information about VR Rotorua Lake Resort

Address: 366 State Highway 33 | Mourea, Rotorua 3704, New Zealand (Formerly Amora Lake Resort)
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: RM396 - RM999 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — VR Rotorua Lake Resort 4*
Number of rooms: 44
Reservation Options:
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Hotel Style:
#2 Top resorts Hotel in Rotorua
#10 Spa Hotel in Rotorua
#16 Family Hotel in Rotorua
#20 Luxury Hotel in Rotorua
#24 Romantic Hotel in Rotorua
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Questions & Answers

Here's what travellers have asked, with answers from VR Rotorua Lake Resort staff and other travellers.
2 questions
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Questions? Get answers from VR Rotorua Lake Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our family had two rooms: one upstairs and one downstairs, both Lake View!”
72genier, 23 Apr 2017 | Read review
“Get something on the second floor with a lake view”
809chadc, 4 Apr 2017 | Read review
“A ground floor room as you can open the French doors.”
JackieM24, 28 Mar 2017 | Read review
“Get one looking over the lake”
courtneym513, 26 Mar 2017 | Read review
“Lake view is a must if you can get it. Waking up to that is great”
Josywales, 24 Mar 2017 | Read review
5 of 5
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US$84* /night
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Prices are for 1 room, 2 adults
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