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I must start this review by thanking our 5 star host Arthur. His presence, demeanor and attention is a lesson for hotel chains, even the 5 star ones.
Black Swan is muted, staid, quiet elegance on the lake.
Certainly, you can find less expensive lodgings...More
The rooms were beautiful the staff was amazing. The breakfast and dinner was great. They give you bread to feed the black swans.
The view across the lake was beautiful .
Sunsets were beautiful
But the smell of the nearby sulfur springs.... ugh.
We stayed at the black swan for two nights early July as part of a two week holiday in New Zealand. We really liked the hotel and it's amenities a lot.
Nicola who was the manager during our stay was immensely pleasant and simply couldn't...More
Had a fantastic stay at the Black Swan last weekend. Beautiful rooms, amazing food and lovely friendly staff. We enjoyed a murder mystery dinner with friends in the restaurant which was so much fun. A lovely location for a weekend away. Will definitely be returning.
Things we liked:
View over lake from gardens
Spa/jacuzzi in outdoor area
Breakfast included - Eggs Benedict were pleasant.
Views from Dining room.
Things we didnt like:
Paying 2-3x the cost of any other room we stayed in during this...More
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Free High Speed Internet ( WiFi )
Shuttle Bus Service
Things to do
US$299 - US$578 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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