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Our room opened directly onto Pohutu Geyser (pronounced "geezer" in Kiwi). It's somewhat smelly, but watching the spout and looking at the bubbling mud pots compensate for the smell. There the good part ended. Shabby best describes the hotel itself. Our friends' room had no...More
Response from SophieAuckland, Manager at SilverOaks Hotel GeyserlandResponded 6 January 2015
Thank you for your feedback
The Hotel does offer an amazing view of the Pohutu Geyser and mud pools.
We do not understand your comments about the outdoor pool, the pool is fully operational and refreshing. The design of the pool is such that there...More
What a setting! I find it strange, given the location, that this hotel has not been looked after better. The views over Te Puia are astonishing and worth a little inconvenience. That said, this hotel badly needs investment. The manager is great and does his...More
Response from SophieAuckland, Manager at SilverOaks Hotel GeyserlandResponded 31 December 2014
Thank you for your positive feedback, the rooms are very clean and we have a great team of cleaners. The view is amazing and we appreciate that you enjoyed the view,
The Hotel is continuously being upgraded, and we do plan to completely refurbish some...More
Having travelled for a month in NZ and enjoyed, without exception great hotels and apartments, this was a real shock. A triple room was booked and paid for (mistake to pay in advance). Only towels, shampoo, glasses, etc were available for two adults and despite...More
Response from SophieAuckland, Owner at SilverOaks Hotel GeyserlandResponded 4 January 2015
We are most disappointed to receive your feedback
We have appointed a new Manager to operate the Hotel, Shariffah Shah has worked for us in the past and is a very professional Manager and we are fortunate that she is returning to work for us....More
The best thing about this hotel is the location to Te Puia. We requested a room with a view of the park and were not left disappointed. Our room looked directly over the park, with fantastic views of the mud pool and geysers.
Thank Joe M
Response from SophieAuckland, Manager at SilverOaks Hotel GeyserlandResponded 29 December 2014
Thank you for your feedback
We appreciate your comments about the amazing view of the Geyser and the very clean rooms
We understand your comments that the rooms need to be upgraded to a more modern standard and we are working on this
Lovely views from our room, overlooking Te Puia thermal park. Had the curtains open all night watching the geyser going off. Clean and comfy, can also use the facilities at the other silver oaks hotel. Didn't get time to test out the pool.
US$53 - US$104 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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