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06/08/2017 07/08/2017
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    Copthorne Hotel Rotorua

    Fenton St, Rotorua, New Zealand
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    06/08/2017 07/08/2017
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    US$77
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    Traveller (58)
    Room & Suite (29)
    Dining (6)
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    Overview
    • Excellent9%
    • Very good25%
    • Average34%
    • Poor18%
    • Terrible14%
    17 Jun 2017
    “Was ok”
    17 May 2017
    “Staff made our stay the best”
    Free Internet
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    Babysitting
    4.0 Star Hotel
    All hotel details
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    Holiday Inn Rotorua
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    Distinction Rotorua Hotel & Conference Centre
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (319)
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    1 - 5 of 304 reviews

    Reviewed 6 days ago

    Had a room that was a fair way from the main hotel ammenities . Very dark and dingy part of the hotel our rooms were very basic and outdated. I remember back in the day when I stayed and it was the the Quality Hotel...More

    Thank kenfjmay
    Reviewed 2 weeks ago via mobile

    Stayed here and quite frankly quite dissatisfied with my stay firstly wasted my time over a faulty safe which eventually led to a room change after 3 people & over an hour of having to wait then their archaic wifi policy, in this modern day...More

    Thank Njb999
    Response from Theresa M, Manager at Copthorne Hotel RotoruaResponded 2 weeks ago

    Thank you for your review. I do apologise for the faulty safe however we do experience breakdowns from time to time which may require specialist servicing which may not be readily available however the room change was the appropriate steps to take in this instance....More

    Reviewed 4 weeks ago via mobile

    Fantastic service. Would recommend to my colleagues and friend's . Great value. Lovely meals. Friendly staff. They are willing to go the extra mile to make your stay memorable. I will definitely stay here again.More

    Thank Sue M
    Response from Theresa M, Manager at Copthorne Hotel RotoruaResponded 3 weeks ago

    Thank you kindly for your review. I was very pleased to read we achieved service expectations and it is a pleasure whenever our guests take the time to offer feedback. I will definitely pass your feedback to the team. We look forward to hosting you...More

    Reviewed 17 June 2017 via mobile

    The hotel was ok, a little tired. The shower was terrible. We had someone come into our room, unannounced. The air con was not the greatest. Would most likely pick another hotel to stay next time in rotorua.

    Thank kmjohns68
    Reviewed 17 June 2017 via mobile

    I can't even put a rating on this place. It is so horrible. The bathrooms were dirty, the window was smashed and I had purchased 500MB data from the motel cause they don't offer any wifi service and my 500MB was gone in 3 minutes,...More

    Thank Taylor TeMoana T
    Holiday Inn Rotorua
    839 reviews
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    Sudima Hotel Lake Rotorua
    1,500 reviews
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    Millennium Hotel Rotorua
    1,244 reviews
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    Distinction Rotorua Hotel & Conference Centre
    421 reviews
    #31 of 92 hotels in Rotorua
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Free Internet
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Dry Cleaning
    • Business Centre with Internet Access
    • Concierge
    • Self-Serve Laundry
    • Babysitting
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Tennis Court
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$75 - US$203 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #44 Luxury Hotel in Rotorua
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 110
    • Reservation Options
    • TripAdvisor is proud to partner with World Independent Hotel Promotion, Hotels.com, Booking.com, Priceline, Expedia, Travelocity, Hotwire, Cancelon, TripOnline SA and HotelQuickly so you can book your Copthorne Hotel Rotorua reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • New Zealand >
    • North Island >
    • Bay of Plenty Region >
    • Rotorua District >
    • Rotorua
    • Also Known As
    • Rotorua Kingsgate Hotel
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    Traveller (58)
    Room & Suite (29)
    Dining (6)
    Pool & Beach (5)
    Hotel & Grounds (41)
    Bathroom (6)
    Business Centre & Event Rooms (4)
    Family and Play Areas (2)
    Nearby
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    Nearby Restaurants
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    Cobb & Co. Rotorua
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    Nearby Attractions
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    Whakarewarewa - The Living Maori Village
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    Te Whakarewarewa Geothermal Valley
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    Ask a question
    Questions & Answers
    Winia R
    29 May 2017|
    AnswerShow all 3 answers
    Response from Theresa M | Property representative |
    It is a full buffet breakfast but please contact the hotel directly if you would like a menu. Thank you
    0
    Votes
    Califdan69
    6 January 2017|
    Answer
    Response from TMRussel | Reviewed this property |
    I only saw dry cleaning services available so but sure about a public laundry. Enjoy.
    0
    Votes
    Room Tips
    "As this hotel is on a main road all the rooms facing the road are noisy, no double glazing."
    Read review
    "Wouldn't stay here"
    Read review
    "Wait until they update hotel"
    Read review
    "Bottom floors have nice seating area right outside the room."
    Read review
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