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Distinction Rotorua Hotel & Conference Centre

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Distinction Rotorua Hotel & Conference Centre
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394 Reviews from our TripAdvisor Community

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Showing 377: English reviews
Cramlington, United Kingdom
Reviewed 10 March 2016

A wonderful place to stay. The rooms were very spacious, clean and very comfortable with excellent views. The staff were very friendly and attentive and the food excellent in both quality and quantity. We would highly recommend this hotel to others.

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Helpful?
Thank Monty553
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Greetings Monty553, thanks you for taking the time to place these comments online. Great to read you enjoyed your stay and we hope you'll visit us again sometime soon.

Thames, New Zealand
Reviewed 3 March 2016

We stayed here for two nights at Xmas and loved it. The pool was big and they had a huge spa pool and hidden 'grottos'. My 6 year old had a ball, they are so well set up for children with a kids movie room and a lot of space to run around. It was near the Redwoods so we...

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Helpful?
Thank Michelle A
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Hello Michelle A and family. Thank you for staying with us over Christmas holidays. Great to hear you made good use of the pools and the holiday games room during your visit. Filter coffee is not for all, next time order an espresso coffee of one of our team. Thanks again for staying and for the great feedback. We hope...

Oxfordshire, United Kingdom
Reviewed 29 February 2016

We arrived in Rotorua with no where to stay bad planning on our part a lot of places were fully booked due to Chinese new year we walked in to this one on the off chance of there being a room we were very lucky they did it was in the perfect location for everything in the area and had...

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Helpful?
Thank RachelDawn72
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Greetings RachelDawn72, Rotorua often becomes busy with several different events throughout the year. It's great we were able to offer a room and your stay has enjoyable. Can I suggest you check out our website as we have a few deals that might interest you to visit again.

Newport Beach, California
Reviewed 22 February 2016 via mobile

My only concern about this hotel was that it had no air conditioning in the room. The day we arrived it was warm and you could smell the sulphur from the geysers in the room. However, the air did clear the next day. The room was good and the bed was comfortable.

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Helpful?
Thank steve l
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Kia Ora Steve, Rotorua is well known for it's geysers, it's one of the main reason why people visit our special oasis. The sulphur does take a bit to get used to though. We hope you got to enjoy the facilities at the hotel during your visit. Travel Safe.

Reviewed 17 February 2016 via mobile

The management and staff have to be congratulated for the excellent service and friendly atmosphere they created. A special mention to Kris and Shannon as well as the rest of their special staff they went over and above to contribute to our Reunion. Many thanks Glenn Frow ( Rat )

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Helpful?
Thank Glenn F
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Greetings Glenn, thank you for your kind words. We have acknowledge Kris & Shannon on your behalf, great to read the team looked after you well. Hope you'll visit again in the future.

Brisbane, Australia
Reviewed 8 February 2016

This hotel is definatly my favourite in Rotorua, jacuzzis , swimming pool, under ground cave spa pools with you own private waterfall, sauna , gym, buffet breakfast that I would rate best in New Zealand.. Affordable , quality, you name it they have it. Minutes from town. I could go on. The only thing they fail is the customer service...

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Helpful?
1Thank NzAccommodationGuru
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Kia Ora NzAccommodationGuru, it was great to read the hotel and facilities provided you with wonder time and enjoyment. In regards to your check in, I will look into this. The team normally get good reviews on service, but it looks like we let things down with your experience. We hope you'll visit again soon to be welcomed into the...

Cambridge, New Zealand
Reviewed 4 February 2016

We booked with distinction for an impromptu family overnight trip. We have stayed before as a couple and been pleased with our stay. Unfortunately this time was not the case. Our room was so hot even with the ceiling fan on and balcony door open. We could not sleep and ended up going to reception asking for someone to look...

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Helpful?
Thank Stefro12
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Kia Ora Stefro12, thank you for coming to stay with us recently. Our apologies that the heat during your stay made your time here regretful. We which you safe travels in the future.

Rotorua, New Zealand
Reviewed 29 January 2016

The conference was held in a very large hall with many sponsors in and around the main hall. Helene was the conference coordinator and provided an excellent service to the organisers. Lunch buffet was top class and a very satisfying experience indeed. I plan to hold a conference there in the future and I am adding this to the review...

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Helpful?
Thank Richard P
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Kia Ora Stefro12, thank you for coming to stay with us recently. Our apologies that the heat during your stay made your time here regretful. We which you safe travels in the future.

Coventry
Reviewed 27 January 2016 via mobile

Probably one of the better hotels in Rotorua, from looking around, we stayed 2 nights while touring NZ, standard room was fine, overlooked road which was quiet at night. Used the laundry service which was fast and reasonably priced. Hotel appeared to cater more for Chinese tourists, who had more choice at the breakfast buffet, but it was ok for...

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Helpful?
Thank pecabarratt
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Kia Ora Richard, thank you for your kind words. As with every event Helene and her team will do everything possible to provide a smooth and successful event for you and your delegates.

Wellington, New Zealand
Reviewed 21 January 2016

We had not planned to stay at the Distinction, however the property we originally booked was terrible and as traveling with small children we made the decision to approach Distinction. I arrived at reception early in the morning and was greeted by Elle, I explained our situation and she was so incredibly helpful and found us a great room and...

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Helpful?
Thank LucyBen2013
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Hi Lucy, thank you very much for your feedback. We have made sure Elle is aware of your kind words. Great to read that Distinction delievered and you enjoyed all the facitliies at the hotel. (Nice to be able to relax with a cold drink while the childrena re close at hand). We hope to see you again sometime.

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Babysitting

Additional Information about Distinction Rotorua Hotel & Conference Centre

Address: 390 Fenton Street | PO Box 983, Rotorua 3201, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: RM546 - RM1,031 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Distinction Rotorua Hotel & Conference Centre 4*
Number of rooms: 133
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Also Known As:
Distinction Rotorua Hotel And Conference Centre
Distinction Hotel Rotorua
Hotel Style:
#21 Luxury Hotel in Rotorua
#32 Romantic Hotel in Rotorua
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Questions & Answers

Here's what travellers have asked, with answers from Distinction Rotorua Hotel & Conference Centre staff and other travellers.
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Questions? Get answers from Distinction Rotorua Hotel & Conference Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose GF room”
 of 5 bubbles JohnnnyBGood, 2 Jan 2017 | Read review
“Next to thermal explorer highway, nice view from balcony.”
 of 5 bubbles Bylal58, 30 Dec 2016 | Read review
“upper floor rooms have nice views either way.”
 of 5 bubbles ChristinaH352, 18 Dec 2016 | Read review
“See if you can get one of the rooms with a balcony not overlooking the road.”
 of 5 bubbles 74clairel, 22 Nov 2016 | Read review
“Many of the higher story rooms have balconies (not large ones though).”
 of 5 bubbles Seren899, 14 Nov 2016 | Read review
5 of 5