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Holiday Inn Rotorua

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#20 of 93 Hotels in Rotorua
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Holiday Inn Rotorua
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773 Reviews from our TripAdvisor Community

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Showing 719: English reviews
Ahmedabad
Reviewed 16 November 2016

a very nice place not because we got a free upgrade to a superior room. but overall property location wise is also good. newzealand is overall quite place. free parking. lovely breakfast. very good rooms.

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Helpful?
Thank ArulAggarwal
Kent B, General Manager at Holiday Inn Rotorua, responded to this review

Dear ArulAggarwal, Thank you for choosing to stay with Holiday Inn Rotorua. We appreciate you taking the time to place feedback and thank you for sharing your experience. We look forward to welcoming you again. Kind regards, Kent Breeze General Manager

Aberdeenshire, United Kingdom
Reviewed 13 November 2016

Located a couple of Km from the town centre and next to the thermal village. Hotel is modern, clean and comfortable. Staff were very friendly and helpful. Food was good as well. Lots to see and do in the area.

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Helpful?
Thank Alister1960
Kent B, General Manager at Holiday Inn Rotorua, responded to this review

Dear Alister1960, Thank you for choosing to stay with Holiday Inn Rotorua. I am pleased to know you enjoyed a comfortable stay here with us, and thank you for mentioning our friendly and helpful staff. We appreciate your feedback and thank you for sharing your experience. Kind regards, Kent Breeze General Manager

Reviewed 11 November 2016 via mobile

Stayed two relaxing nights. Breakfast buffet was delicious with get selections and personable, friendly staff. Free parking, comfortable rooms and beds. Will stay again if we come back to Rotorua. Thermal pools on a path directly behind the hotel were an interesting discovery.

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Helpful?
Thank Dottie R
Kent B, General Manager at Holiday Inn Rotorua, responded to this review

Dear Dottie R, Thank you for choosing to stay with Holiday Inn Rotorua. It is pleasing to read you enjoyed a comfortable stay here with us, and thank you for mentioning our friendly staff. We appreciate you sharing your experience and look forward to welcoming you again. Kind regards Kent Breeze General Manager

Cardiff, United Kingdom
Reviewed 11 November 2016

Stayed here for 2 nights as part of an organised tour.Initally looked like an other hoilday Inn but the facilites available were excellent.They offered a mini bus shuttle to go into town and picked us up on time.The restauant was probably the best for breakfast during our whole trip. The hotel was close to the local attractions and the pool...

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Helpful?
Thank Siva S
Kent B, General Manager at Holiday Inn Rotorua, responded to this review

Dear Siva S, Thank you for choosing to stay with Holiday Inn Rotorua. Pleased to know you found good value for money here with us. We appreciate you taking the time to place feedback and thank you for sharing your experience. We look forward to welcoming you again. Kind regards, Kent Breeze General Manager

Ashford, United Kingdom
Reviewed 10 November 2016 via mobile

Exactly what you would expect from a holiday inn. Clean tidy and comfy. What I would say is because of the fantastic location close to the volcanic areas of interest to visit you do get a smell of rotting eggs coming over from the park. On another note the staff we dealt with were very helpful. We would stay here...

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Helpful?
Thank Chris P
Kent B, General Manager at Holiday Inn Rotorua, responded to this review

Thank you for choosing to stay with Holiday Inn Rotorua. I am pleased to know you enjoyed a comfortable stay and thank you for mentioning our helpful staff. We appreciate you sharing your experience and look forward to welcoming you again. Kind regards, Kent Breeze General Manager

Reviewed 8 November 2016 via mobile

Loved our stay at the Holiday Inn. The hotel has a real international feel about it, spacious lobby, quality furnishings and fittings, comfortable bed. The staff were very friendly and couldn't be more helpful. Excellent value for a wonderful experience! Highly recommended.

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Helpful?
Thank JessLennan
Kent B, General Manager at Holiday Inn Rotorua, responded to this review

Dear JessLennan, Thank you for choosing to stay with Holiday Inn Rotorua. It is good to know how much you enjoyed your time here with us. We appreciate you sharing your experience and thank you for mentioning our friendly staff. We look forward to welcoming you back again soon. Kind regards, Kent Breeze General Manager

Hamilton & Waikato Region, New Zealand
Reviewed 6 November 2016 via mobile

We stayed here for one night as we had a wedding the staff are very friendly rooms clean no plunger coffee the food was absolutely amazing room service was very quick the swimming Pool was lovely and hot rooms quiet would definitely stay here again

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Thank thistledoons
Kent B, General Manager at Holiday Inn Rotorua, responded to this review

Dear thistledoons, Thank you for choosing to stay with Holiday Inn Rotorua. I am pleased to know how much you enjoyed your special time here with us. We appreciate you sharing your experience and thank you for mentioning our friendly staff. We look forward to welcoming you back again. Kind regards, Kent Breeze General Manager

Auckland Region, New Zealand
Reviewed 2 November 2016

This hotel was great for our needs (me travelling with 2 young kids, in Rotorua for less than 24 hours) The hotel is clean, has a great pool and 2 spas (pool heated so fine for October swimming!) beds are comfortable, and I found it very quiet and had good free wifi which meant I could work once kids asleep....

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Helpful?
Thank c73
Kent B, General Manager at Holiday Inn Rotorua, responded to this review

Thank you for choosing to stay with Holiday Inn Rotorua. It is pleasing to know how much you and your family enjoyed your time here with us. We appreciate you sharing your experience and look forward to welcoming you again. Kind regards, Kent Breeze General Manager

Reviewed 1 November 2016 via mobile

Awesome place to be at! Friendly staff who carry a professional positive attitude, and make you feel welcome throughout your entire stay.very family friendly with pool gym and open kick back area at the bar lol. My favourite part about this place is the food, always spot on!

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Helpful?
Thank cervennom3
Kent B, General Manager at Holiday Inn Rotorua, responded to this review

Dear cervennom3, Thank you for choosing to stay with Holiday Inn Rotorua. I am pleased to know how much you enjoyed your stay here with us. We appreciate you sharing your experience and thank you for mentioning our friendly and professional staff. We look forward to welcoming you back again soon. Kind regards, Kent Breeze General Manager

Estero, Florida
Reviewed 31 October 2016

Spent three nights at this hotel in Rotorua, New Zealand while touring attractions in the area. My wife and I found the room to be clean, functional and the bed comfortable ... nice buffet breakfast on site. The staff was friendly and helpful. Net-net comfortable recommending this hotel to others.

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Helpful?
Thank JMelq
Kent B, General Manager at Holiday Inn Rotorua, responded to this review

Dear JMelq, Thank you for choosing to stay with Holiday Inn Rotorua. It is good to know you enjoyed a comfortable and pleasant stay here with us. We appreciate you sharing your experience and thank you for mentioning our friendly and helpful staff. We look forward to welcoming you back again. Kind regards, Kent Breeze General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Holiday Inn Rotorua is a modern hotel overlooking the Whakarewarewa Thermal Reserve and Historical Village. It features: • A free to use heated swimming pool and health club. • Free parking. • Kids Eat and Stay Free. (Up to 2 children under 12.) • Free Wifi for IHG Rewards Club Members. The air-conditioned rooms of Holiday Inn Rotorua offer a modern design and cable TV with free movies and 2 children's channels. Tea and coffee making facilities are provided. The award winning Chapman’s Restaurant and Bar offers an a la carte menu, and buffet, and serves contemporary New Zealand cuisine, matched with a fine wine selection. Room service is available 24/7. The Rotorua Holiday Inn is situated close to all the city's attractions and offers free shuttle pickup from the Rotorua Tourism Information Centre. ... more   less 

Additional Information about Holiday Inn Rotorua

Address: 10 Tryon Street, Rotorua 3201, New Zealand (Formerly Heritage Rotorua)
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: RM381 - RM802 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Holiday Inn Rotorua 4.5*
Number of rooms: 203
Reservation Options:
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Also Known As:
Holiday Inn Rotorua Hotel Rotorua
Heritage Hotel Rotorua
Rotorua Heritage Hotel
Hotel Style:
#4 Green Hotel in Rotorua
#18 Luxury Hotel in Rotorua
#23 Family Hotel in Rotorua
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Rotorua staff and other travellers.
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Questions? Get answers from Holiday Inn Rotorua staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to view the room, or if you want our double queen room with bath ask for 710.”
 of 5 bubbles FMartinAustralia, 18 Mar 2017 | Read review
“dont choose this hotel”
 of 5 bubbles 625ankita, 13 Mar 2017 | Read review
“Standard Room has the worst ever view, Luxury hotel can have”
 of 5 bubbles 192kunalg, 3 Mar 2017 | Read review
“Rooms away form the pool are quieter”
 of 5 bubbles VerdiA, 1 Mar 2017 | Read review
“Tower room overlooking the thermal area.”
 of 5 bubbles Kenny0654, 27 Feb 2017 | Read review
5 of 5