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Base Rotorua

Expedia.comUS$52*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$54*
US$52*
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US$54*
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Base Rotorua
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238 Reviews from our TripAdvisor Community

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Showing 205: English reviews
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London, England, United Kingdom
Reviewed 2 weeks ago

We stayed in the carpark and got to use all of the facilities. The staff were really welcoming which was lovely. The only downside was that the pool was toot to enter on the first night! Well, it is fed from a boiling thermal spring after all!

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Helpful?
Thank BrettVanToen
Reviewed 3 weeks ago via mobile

We have been travelling for some time now and stayed in some great places, but base Rotorua is by far the best. Fantastic facilities, comfy beds, and a great atmosphere. They even have a pool! Staff are really friendly, particularly the 10 behind reception.

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Helpful?
Thank OleGunnarG
Ho Chi Minh City, Vietnam
Reviewed 3 weeks ago via mobile

Very happy with our stay at Base Rotorua!! We were greeted by Payton who was possible the friendliest and happiest receptionist I've ever come across! Reception staff gave us great unbiased advice on trips and things to do. (The Luge was amazing!) We were put in a spacious 8 bed dorm with an ensuite, room was clean. Kitchen area was...

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Thank KatyPickering
London, United Kingdom
Reviewed 4 weeks ago via mobile

Stayed 3 nights in 8 bed dorm. Room was big and ensuite. However showers were only lukewarm, room was freezing cold, kitchen was dirty. Wifi only available in reception. No sleep due to loud bar and slamming doors. Whole place just seemed dark and grim. It is very overpriced for what you get. Go to the YHA next door.

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Helpful?
Thank LouP456
Barcelona, Spain
Reviewed 4 weeks ago via mobile

We stayed on a 6 bed dorm. Beds were really confortable. The staff was the friendliest i've met so far! We even had a big terrace for us on the room. The bathroom were clean and the kitchen a bit overcrowded but also clean (not lots of space on fridge!).

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Thank violeta y
Tauranga, New Zealand
Reviewed 4 weeks ago

We originally booked for November but had to change to March - this was no problem for Base Rotorua. Our four bed dorm with ensuite was clean, tidy and the shower was bliss. Beds were fresh and comfortable. We were also able to leave a vehicle with them for 3 days while we walked the Lake Waikaremoana Great Walk -...

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Helpful?
Thank Aromatomic
Sydney
Reviewed 20 March 2017 via mobile

Stayed in 8 bed dorm for 2 nights.Room was ensuite and quite spacey. Main downside was shower which was pretty much luke warm at its best. Kitchen could do with a scrub too. Free WiFi only available at reception between 7am-7pm.Be aware its a Kiwi experience drop off hostel for anything from 50-100 ppl every day.

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Helpful?
Thank Ollut S
Glasgow
Reviewed 19 March 2017 via mobile

Firstly I'd like to commend the staff here, the guy and girl on reception were awesome. Knowledgeable, really welcoming and friendly and went out their way to show us where to put our campervan. Best hostel staff I've met in ages. Can't fault the location of the hostel, very central. The massive downside to this place was the kitchen. It...

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Thank Justine C
Reviewed 19 March 2017 via mobile

Really unfriendly staff, complete rip off, rude and unhelpful when I tried to change my booking, provided misleading information. So unimpressed with this hostel and base hostels generally- they should support solo travellers and be more flexible (within reason), not rip them off. Do not stay here.

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Thank Steph P
Reviewed 17 March 2017 via mobile

We have been here for not even one night and I am dissapointed. Paid 32$ for a 18 persons dorm and I could not fall asleep because of the Lava bar next door. It is terribly loud and noisy. Would not reccomend!!

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Helpful?
Thank Thelma V

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Bar/Lounge
Things to do
  • Pool
  • Bar/Lounge
Room types
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Base Rotorua

Address: 1286 Arawa Street, Rotorua 3010, New Zealand (Formerly Hot Rock Backpackers)
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: RM171 - RM284 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Base Rotorua 2*
Number of rooms: 140
Reservation Options:
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Also Known As:
Hot Rock Backpackers Hotel Rotorua
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Questions & Answers

Here's what travellers have asked, with answers from Base Rotorua staff and other travellers.
1 question
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Questions? Get answers from Base Rotorua staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Dont bother!”
  • Mould on ceiling & around bathroom window
  • Ripped and stained pillow
  • Mould on net curtains
  • Mould on curtain backs
  • Bathroom wall
  • Peeling mirror?
  • Ceiling mould running the length of the room
  • Ceiling mould above window
13udge, 8 Mar 2017 | Read review
“just choose a nicer hostel, e.g. crash palace Rotorua,....”
juliaschmidt22, 26 Feb 2017 | Read review
“Bathroom and shower in dorm”
Lilwatson, 15 Dec 2016 | Read review
“Normal 8 bed rooms was great”
Surf_Skater, 1 Dec 2016 | Read review
“I stayed in the sanctuary- it was a nice quiet section.”
RhondaA60, 5 Nov 2016 | Read review
5 of 5
Expedia.com
US$52* /night
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Booking.comUS$54
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*Disclaimer
Prices are for 1 room, 2 adults
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