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Base Rotorua

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1 room 2 adults 0 children
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Base Rotorua
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232 Reviews from our TripAdvisor Community

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Showing 199: English reviews
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Sydney
Reviewed 6 days ago NEWvia mobile

Stayed in 8 bed dorm for 2 nights.Room was ensuite and quite spacey. Main downside was shower which was pretty much luke warm at its best. Kitchen could do with a scrub too. Free WiFi only available at reception between 7am-7pm.Be aware its a Kiwi experience drop off hostel for anything from 50-100 ppl every day.

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Helpful?
Thank Ollut S
Glasgow
Reviewed 1 week ago NEWvia mobile

Firstly I'd like to commend the staff here, the guy and girl on reception were awesome. Knowledgeable, really welcoming and friendly and went out their way to show us where to put our campervan. Best hostel staff I've met in ages. Can't fault the location of the hostel, very central. The massive downside to this place was the kitchen. It...

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Thank Justine C
Reviewed 1 week ago NEWvia mobile

Really unfriendly staff, complete rip off, rude and unhelpful when I tried to change my booking, provided misleading information. So unimpressed with this hostel and base hostels generally- they should support solo travellers and be more flexible (within reason), not rip them off. Do not stay here.

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Thank Steph P
Reviewed 1 week ago via mobile

We have been here for not even one night and I am dissapointed. Paid 32$ for a 18 persons dorm and I could not fall asleep because of the Lava bar next door. It is terribly loud and noisy. Would not reccomend!!

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Thank Thelma V
Auckland, New Zealand
Reviewed 1 week ago

To be completely honest, I was disappointed with this hostel. The photos and previous reviews made the place look awesome... but in actuality the hostel was out-of-date and not inviting. Our room was mouldy, the tap didn't drain properly in the bathroom and loud (thanks to the bar next door). Also, the kitchen didn't clearly label its dish soap-- so...

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Thank Ttg6162
Utrecht Province, The Netherlands
Reviewed 2 weeks ago via mobile

I stayed here for 1 night in a dorm room. The room was spacious enough and had a balcony with a nice view. However, the sheets were not really clean and looked like they had been used before. When I took a shower the water was cold, and also in the kitchen there was no hot water to properly wash...

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Thank Beccie1
Cambridge, United Kingdom
Reviewed 2 weeks ago

Room 3 - the smell of mould that hit you when opening the door is no joke. Thankfully neither my sister or I are asthmatic! There was mould growing on the ceiling above the window which ran the entire length of room. There was mould growing on both sets of curtains. There was mould on bathrooom walls. The pillow was...

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Thank 13udge
Reviewed 3 weeks ago via mobile

YHA across the street is superb, STAY THERE! Base is always a horrible place to stay so Rotorua definitely wasn't an exception. As always the kitchen was messy, it's impossible to find clean things to cook or eat with. There were mold in the shower in my room. As always they advertise their free wifi which is only at reception...

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Thank Wawawa7
Reviewed 3 weeks ago

Stayed there for one night with two friends to discover Rotorua and surroundings. Was a very good location, close to everything. The room we stayed at (4 bed female dorm) was very big, the beds not that comfy though (but for a few nights not a problem). The kitchen has everything you need and there's even a pool. The staff...

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Thank Céline B
Rotorua, New Zealand
Reviewed 3 weeks ago

The hostel itself was ok. The ensuite bathrooms came quite handy but thats all. The sheets looked disgusting. I was shocked after the good experiences i had in Crash Palace Rotorua or YHA Taupo... My roommates were even worse. Just some party people who brought their acquaintances home at 2am in the middle of the night for having sex with...

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Thank juliaschmidt22

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Amenities

Highlights
  • Pool
  • Free Parking
  • Bar/Lounge
Things to do
  • Pool
  • Bar/Lounge
Room types
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Base Rotorua

Address: 1286 Arawa Street, Rotorua 3010, New Zealand (Formerly Hot Rock Backpackers)
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: RM112 - RM362 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Base Rotorua 2*
Number of rooms: 140
Reservation Options:
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Also Known As:
Hot Rock Backpackers Hotel Rotorua
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Questions & Answers

Here's what travellers have asked, with answers from Base Rotorua staff and other travellers.
1 question
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Questions? Get answers from Base Rotorua staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Dont bother!”
  • Mould on ceiling & around bathroom window
  • Ripped and stained pillow
  • Mould on net curtains
  • Mould on curtain backs
  • Bathroom wall
  • Peeling mirror?
  • Ceiling mould running the length of the room
  • Ceiling mould above window
 of 5 bubbles 13udge, 8 Mar 2017 | Read review
“just choose a nicer hostel, e.g. crash palace Rotorua,....”
 of 5 bubbles juliaschmidt22, 26 Feb 2017 | Read review
“Bathroom and shower in dorm”
 of 5 bubbles Lilwatson, 15 Dec 2016 | Read review
“Normal 8 bed rooms was great”
 of 5 bubbles Surf_Skater, 1 Dec 2016 | Read review
“I stayed in the sanctuary- it was a nice quiet section.”
 of 5 bubbles RhondaA60, 5 Nov 2016 | Read review
5 of 5