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Regal Palms 5 Star City Resort

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402 Reviews from our TripAdvisor Community

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There are newer reviews for Regal Palms 5 Star City Resort
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Showing 385: English reviews
Auckland, New Zealand
Reviewed 12 October 2014

This is a very nice place to stay. It is modern, well-appointed, with a nice heated outside pool, a cute 9-hole mini-golf course and a tennis court. We stayed in a suite that had a large spa bath (apparently common to all suites), a very comfortable bed in the bedroom, and a small but fairly well-equipped kitchen. The suite was...

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1Thank Jonathan B
Reviewed 9 October 2014

Room was clean, neat and tidy. One of the lights in the lounge kept flickering on and off. Was very annoying trying to watch tv in the lounge. When checking out, they didn't ask if everything was ok and didn't have a chance to tell them about the light. Not as close as I was hoping to the town centre.

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Thank Steven W
Ross M, Manager at Regal Palms 5 Star City Resort, responded to this review

All you had to do was tell us about the bulb which the cleaning girls noticed and fixed themselves by turning slightly when cleaning your room

Auckland Region, New Zealand
Reviewed 9 October 2014

We decided mid week to head to rotorua for the weekend. Had a look online at lots of places, this place stood out as it had all the facilities we were looking for. Best place I've ever stayed at In Rotorua. Will definitely going back.

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Thank Sarah R
Feilding, New Zealand
Reviewed 8 October 2014

I stay at many motels and hotels around NZ but this one has to rate the best. From the welcoming staff and the welcoming drink to a well appointed room which is clean and very tidy. You will not be disappointed to stay as a business traveller, a couple or a family. This place has it all!

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Thank Jackie B
Reviewed 28 September 2014 via mobile

Wonderful rooms. Shower was large and had amazing pressure. Nice deep spa bath very relaxing. And very quiet at night time. Well kept grounds and welcoming reception. Mini golf was fun. Too cold for a swim for us, but pool looked very nice.

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1Thank teresah403
Porto, Portugal
Reviewed 27 September 2014

The staff was friendly, the room was cleaned. It´s a good place for families, with pool, mini-golf and other facilities that kids love. Good location with easy access to most attractions. It´s a great option.

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Thank Guilherme A
Reviewed 24 September 2014

We have stayed at Regal Palms a number of times and always stay here when visiting Rotorua. The staff are friendly and helpful and the rooms are always clean and a good size. It is a fantastic place to stay for anyone including families. We love the spa bath in the room and free bbq's, plus the outdoor pool. Regal...

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Thank Fiona R
Auckland, New Zealand
Reviewed 17 September 2014

Awesome place, great rooms and facilities and nothing is to much trouble. Have stayed before and will again. Good location with easy access to local attractions, restaurants etc. Definitely recommended.

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1Thank Mark M
Auckland Region, New Zealand
Reviewed 13 September 2014

This has been our fourth time staying.Beautiful rooms beds are really comfortable.I loved the spa in the bathroom nice and deep.Staff always friendly Also relaxing while my 14year daughter swimming in heated pool.

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2Thank Cheryl L
Auckland Region, New Zealand
Reviewed 13 September 2014

We stayed here as a family in September 2014. Wow!!! ! Very clean, great rooms and a private spa room. Tennis courts, heated pool and mini golf. I cannot think of anywhere else to get this in NZ. The excellent friendly service was the icing on the cake. A most enjoyable experience. We will be back!

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1Thank underwaterkid

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Tennis Court
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
REGAL PALMS AND THE ART of HOSPITALITY Regal Palms 5 Star City Resort is located in the heart of Rotorua - New Zealand's geothermal wonderland. Here you'll find a great range of high quality accommodation options, exceptional facilities and unsurpassed hospitality. Luxury Rotorua Accommodation: Our modern and well-equipped range of superior suites and apartments make an ideal Rotorua accommodation option for couples, families, corporates and groups. Every suite and apartment has a great range of features, including a luxurious spa pool - perfect to sink into at the end of the day. Superb on-site Facilities: Be sure to make the most of the exceptional on-site facilities at Regal Palms 5 Star City Resort. Whether you want to relax with a drink in the cosy Guest Lounge, or you're up for something more active on the tennis court, in our heated swimming pool or on one of our free bicycles exploring the city - there's something for everyone here! Conference Facilities: Regal Palms 5 Star City Resort is the perfect location for your upcoming business meeting or conference. We have a range of conference packages to suit all small meetings (up to 20 persons) Packages & Promotions: Check out our Rotorua accommodation packages and promotions to make sure you're getting the best deal when you stay with us! True Kiwi Hospitality At Regal Palms, we understand that hospitality is an art that embraces service, attitude and respect for the individual needs of every guest - you can expect the same high level of customer service every time you stay with us. Warm Regards, Ross, Annie and the team at Regal Palms ... more   less 

Additional Information about Regal Palms 5 Star City Resort

Address: 350 Fenton Street | Corner Ward Avenue, Rotorua 3010, New Zealand (Formerly Regal Palms Motor Lodge)
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: RM586 - RM915 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Regal Palms 5 Star City Resort 5*
Number of rooms: 44
Reservation Options:
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Also Known As:
Regal Palms 5 Star City Hotel Rotorua
Hotel Style:
#1 Top resorts Hotel in Rotorua
#2 Business Hotel in Rotorua
#7 Spa Hotel in Rotorua
#8 Family Hotel in Rotorua
#11 Luxury Hotel in Rotorua
#20 Romantic Hotel in Rotorua
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Questions & Answers

Here's what travellers have asked, with answers from Regal Palms 5 Star City Resort staff and other travellers.
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Questions? Get answers from Regal Palms 5 Star City Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Id go upstairs, as there is a bit of noise as people come back and walk along tiled walways”
 of 5 bubbles nzfargo, 7 Oct 2016 | Read review
“Get in quick”
 of 5 bubbles mikemackie, 26 Sep 2016 | Read review
“Away from the pool”
 of 5 bubbles Shan-nz20, 31 Aug 2016 | Read review
“we were in room 35 which was situated on the ground floor but tucked away near the rear of the resort - nice and quiet”
 of 5 bubbles fayduckling, 13 Aug 2016 | Read review
“As this hotel doesn't boast views, any room is a good room.”
 of 5 bubbles 39nSmiling, 8 Aug 2016 | Read review
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