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Union Victoria Motel

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Union Victoria Motel
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165 Reviews from our TripAdvisor Community

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Showing 152: English reviews
Brisbane, Australia
Reviewed 7 October 2014

Great customer service here and access to fee hot springs! We stayed here while travelling around the north island. The owner was very helpful providing us with lots of information on local sites and attractions, options for dinner and helped with bookings. The room was clean, warm and was the one place that didn't smell like sulphur (rotten eggs). They...

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Helpful?
Thank StephCowley
Bruce B, Owner at Union Victoria Motel, responded to this review

Hi Steph, Thanks for the great review we are glad you had a great time in Rotorua and had a look a what is on offer. The sulphur smell can be a bit over whelming when you first arrive but you soon get used to it and it also depends on which way the wind is blowing and what is...

Brisbane, Australia
Reviewed 7 October 2014

Located on Victoria st opposite the shopping centre , so handy & quiet being off main drag. family room was a 2 bedder & all you could want. Staff very helpful & able to book attractions and include on one bill. Would recommend.

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Helpful?
Thank Tony W
Bruce B, Owner at Union Victoria Motel, responded to this review

Hi Tony, Thanks for the review, It's great being so handy to the shops especially the supermarket handy for families staying, thanks again and hope to see you again.

Whangarei, New Zealand
Reviewed 29 September 2014

Have stayed here over last 28 years when in Rotorua. Not the cheapest and not a new motel, but private, roomy, comfortable, and units have big kitchens. The location is quiet being between Fenton Street and Old Taupo Road. Big supermarket across the road which is handy. Location is also central between City centre, Kuirau Park and Whakarewarewa. Continue to...

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Helpful?
Thank RobNoel
Bruce B, Owner at Union Victoria Motel, responded to this review

Hi, Great to have you back again, we are nice and handy to the shops and attractions that Rotorua has to offer.The pools are great aren't they especially on a cold day like we have been having lately. hope to see you again soon.

Brisbane, Australia
Reviewed 26 September 2014

Our family of five stayed for 2 nights and the rooms were very clean and comfortable. We had a well equipped 2 bedroom unit and the hosts were very helpful whenever we had a query. The motel is the perfect place for access to the shopping mall across the street which also has all the major fast food outlets. As...

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Helpful?
Thank Karen M
Bruce B, Owner at Union Victoria Motel, responded to this review

Hi Karen, Thanks for the great review, we are glad you enjoyed your time in Rotorua and were able to see whats on offer, hopefully we may see you again some time.

South Brunswick, New Jersey
Reviewed 20 August 2014

The room was large. It was comfortable and they even had a full kitchen for those who wanted to eat in. While not luxurious, it was good value for the money and I 'd stay there again. The manager was very helpful with suggestions of what to do in the area.

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Helpful?
Thank Diane K
Bruce B, Owner at Union Victoria Motel, responded to this review

Hi Dianne, Thanks for the review the full kitchens that all our rooms have are great for those who don't want to eat out at restaurants every night and with the Supermarket across the road it makes it very conveniant.

Reviewed 19 July 2014

Great value for money. The rooms are well equiped, with heated pools and mineral bath. Easy walking distance to main shopping precinct. Located in a manner where it is easy to go to out of town activities. Owners were friendly, helpful and knowlegeable of the area. Would stay again without hesitation.

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Helpful?
Thank Ken A
Bruce B, Owner at Union Victoria Motel, responded to this review

Hi Ken, Thanks for the great review, we are in a good location nice and handy to the shopping precinct and as you say easy to get to the attractions that is on offer. I hope the rest of your time in New Zealand was as pleasant as your time in Rotorua, thanks again and we hope to see you...

Reviewed 18 July 2014 via mobile

We stayed here for a few nights and the place was great for what we needed! Close to the shops, a short walk to the eating district, and big enough to fit 4 big lads and a girl! Manager was also helpful, and keen to have a chat about the area!! Cheers

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Helpful?
Thank Chris M
Bruce B, Owner at Union Victoria Motel, responded to this review

Hi Chris, Thanks for the great review, I'm glad you enjoyed your stay with us and had a good look at what Rotorua has to offer, we do try and point you in the right direction as far as things to see and do the last thing we want is for you to waste you money going to the wrong...

Kincumber, Australia
Reviewed 10 July 2014

Was there in June 2014. The name alone made it easy to find, and loads of shops across the road made life easy. Rooms were excellent, and the owners (Bruce and Cheri Beesley) were pleasant and helpful. They waited up for us (as we were running late) and then showed us the heated mineral spa and the thermal spa that...

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Helpful?
Thank Bernhard R
Bruce B, Owner at Union Victoria Motel, responded to this review

Hi Bernhard, Thanks for the great review, I'm glad you enjoyed your time with us, the pools are great aren't they especially in the middle of winter on a cold night, thanks again and we hope to see you in the not to distant future.

Kincumber, Australia
Reviewed 10 July 2014

Very good lodgings. Clean,comfortable beds,hot water,nice mineral spa and pool. Very friendly and helpful reception. Close walking distance to amentities, shops and town. Would certainly like to stay there again and to recommend it to our friends.

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Helpful?
Thank Debbie R
Bruce B, Owner at Union Victoria Motel, responded to this review

Hi Debbie, What a nice review thank you, we get a lot of good comments on how comfortable our beds are nothing worse than not getting a good nights sleep when your'e on holiday. We are nice and handy to the shops it's good to be within walking distance and you don't have to worry about parking. thanks again and...

Hamilton, New Zealand
Reviewed 25 June 2014 via mobile

Have stayed on several occasions. Very clean and tidy. Great value. Handy to everything. But best of all are the immaculate thermal spa pools. Always clean and nice. Especially nice on a Winters day! And rooms are thermally heated as well. Will return again soon. Service is good. Hosts are friendly and knowledgeable.

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Helpful?
Thank Wanderabout505
Bruce B, Owner at Union Victoria Motel, responded to this review

Hi, Great to have you back again as always and thank you for the nice review, we take pride in our Motel and cleanliness is always on top of the list, thanks again see you soon.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
20 self contained Units, 12x Studio Units, 4x One Bedroom Apts, 2x Two Bedroom Apts, 2x Two Bedroom Bungalows.All units are fully self contained with LCD TV's, Freeview, Sky, Telephone, Wi-Fi. All Units are non smoking, check-in from 2.00pm, check-out 10.00am.Off street parking, Guest laundry, Car wash, Games Room, Bike Hire. Outdoor heated swimming pool & toddlers pool , Covered Spa & Genuine Mineral pools.Continental and Cooked breakfast available on request delivered to your room. Rotorua International Airport 20 minutes drive, Sightseeing and tour activities arranged at reception, Thermal areas 5 to 20 minutes drive,Racecourse and Golf course 3 minutes drive,Intercity Bus Terminal 3 minutes drive,5 minute walk to City centre and Restaurants.Countdown Supermarket & Mall directly opposite the Motel. ... more   less 

Additional Information about Union Victoria Motel

Address: 26-28 Victoria Street, Rotorua, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: RM325 - RM581 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Union Victoria Motel 3.5*
Number of rooms: 20
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Also Known As:
Union Victoria Hotel
Hotel Style:
#26 Romantic Hotel in Rotorua
#36 Family Hotel in Rotorua
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Questions & Answers

Here's what travellers have asked, with answers from Union Victoria Motel staff and other travellers.
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over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If stairs an issue for you then ask for ground floor.”
266shereec, 3 Apr 2017 | Read review
“Not going here again to dirty”
Ingevan, 25 Mar 2017 | Read review
“If you can't manage stairs, you'd need to ask for a ground floor room, as there are first floor rooms as well.”
, 19 Nov 2016 | Read review
“Upper level room if you don't have too much luggage to carry up the narrow stairs and hope the décor is updated.”
G7399CDbrianc, 19 Sep 2016 | Read review
“L1 is accessed via stairs, if you need easy acess choose ground floor.”
HouseofJode, 2 Mar 2015 | Read review
5 of 5