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YHA Rotorua

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YHA Rotorua
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336 Reviews from our TripAdvisor Community

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Showing 271: English reviews
Reviewed 2 days ago NEW

Very convenient backpacker rates just 5 minutes walk from the isite / city center, with clean facilities and helpful staff. Big kitchen / dining area, clean showers, secure premises, Knowledgable staff to recommend you around and give you tips. Supporting green travellers and involved Kiwi birds protection. Free wifi but poor debit (getting very busy I guess). Book in advance...

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Thank Cyrllle
Reviewed 3 days ago NEWvia mobile

Decent enough for what it costs but my room had an ant and fly problem which wasn't ideal. Great location though and very friendly and helpful staff. Not a rowdy hostel and has good facilities. Worth it if you are on a budget and will not be spending much time in the room.

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Thank Prinal27
London, United Kingdom
Reviewed 2 weeks ago

We stayed here for 3nts as part of a bus tour and really pleased with how spacious the whole hostel was. Private 4-bed dorms were modern, clean and with a wardrobe/locker to unpack and leave belongings in. There are also various kitchens in each block which had plenty of equipment, and large tables and communal areas to make eating in...

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Thank Laura J
London, United Kingdom
Reviewed 2 weeks ago

Good practical space in Rotorua town centre. Had a family room which was comfortable and presented good value. Recommended for those who want to spend most time out of the hotel - good, clean and safe place for the nights. Kitchen was good but was crowded at times.

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Thank Arun Kumar K
Reviewed 2 weeks ago via mobile

Nice Hostel, clean rooms, bathrooms and kitchen. Also helpful staff and late check-in wasn't a big problem. Free wifi was available as well and staff can help with finding/ booking trips in and around Rotorua. All in all we had a great stay and would come back again.

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Helpful?
Thank MaxiKing23
YHANewZealand, Manager at YHA Rotorua, responded to this review

Kia Ora, I'm extremely glad to see that you enjoyed your stay with us. I'm also pleased to see that our reception team were very helpful with all your needs and requirements. I'll pass on your compliments. I hope you enjoy the rest of your NZ travels and we look forward to seeing you again. Kind regards, Paul Maivan, Assistant...

Singapore
Reviewed 3 weeks ago

The hostel rooms and toilets were clean and tidy. However, not sure if it was because of its location (Rotorua being in the the geothermal area), there always seemed to be a weird smell in the toilet - not that it was dirty or gross, just a smell lingering in the air. Liked that there was a spacious area in...

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Helpful?
Thank skjw87
YHANewZealand, Manager at YHA Rotorua, responded to this review

Kia Ora, You are absolutely correct, some days the sulphuric smell can be a little bit more potent then other days. To reassure you, I have had our housekeeping team, thoroughly inspect all of the communal bathrooms and ensuite rooms. Everything came up clean. I'd like to thank you for leaving us a wonderful review and wish you the best...

Reviewed 4 weeks ago via mobile

Stayed here 2 nights, in a 4-bed female dorm. Dorm was a little too tiny for 4. Showers were not very clean with no proper fittings to place your shower stuff. Otherwise it was an ok place. Big kitchen with nice living area. Staff were also helpful.

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Helpful?
Thank Suganthi A
YHANewZealand, Manager at YHA Rotorua, responded to this review

Kia Ora Suganthi, Thank you very much for your recent review. I have advised our cleaning team to be more aware of our ensuite bathrooms, as well as our communal bathrooms, to ensure all guests can enjoy our facilities. We are currently looking into installing more hooks into all of our rooms and communal areas which will alleviate clutter for...

Rome, Italy
Reviewed 1 November 2016 via mobile

Good hostel near the city center and next to a garden. The room was maybe a little bit too small, but there were many plugs which is not as usual in hostels 😄 the kitchen is big and well equipped and there are enough fridges too. Not the best yha I've been to, but ok!

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Helpful?
Thank lara_182snow
YHANewZealand, Manager at YHA Rotorua, responded to this review

Kia Ora Lara, I"m glad to hear that you enjoyed your stay and the facilities we have to offer. I wish you the best with your NZ travels. Kind regards, Paul Maivan Assistant Manager

Hove, United Kingdom
Reviewed 31 October 2016

What I find puzzling about this hostel is that even though it is relatively new building it has not been built very well. I was in a double room (4) and the walls connecting to the rooms either side were as thin as paper and I could everything going on both sides, in stereo. Why build a purpose built hostel...

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Thank beninbrighton
YHANewZealand, Manager at YHA Rotorua, responded to this review

Kia Ora Beninbrighton, Thank you for leaving us a review. We are currently investigating a long term solution to sound proofing the walls, that is environmentally friendly and easy to install. This process may take a while due to finding the right product and procedure is slightly difficult. I'm glad to hear that you enjoyed the other aspects of the...

Iwade, United Kingdom
Reviewed 26 October 2016 via mobile

First time using hostels, didn't know what to expect, found it very clean, great location and the staff were very friendly and helpful. Stayed in a mixed 4 bed dorm, beds were pretty comfy. Shared bathroom was pretty much spotless. Would 100% stay again.

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Thank LMD_5
YHANewZealand, Manager at YHA Rotorua, responded to this review

Kia Ora LMD_5, Happy to hear that we have been able to exceed your expectations and have made it a great first time hostel for you to stay at. I wish you the best with your NZ travels and future YHA stays! Kind regards, Paul Maivan Assistant Manager

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Amenities

Highlights
  • Free Parking
About the property
  • Wheelchair Access
Services
  • Self-Serve Laundry
  • Free Parking
Official Description (provided by the hotel)
Welcome to YHA Rotorua, a purpose built backpacker hostel in the central city for your complete Rotorua experience. Rotorua’s finest lodge, YHA Rotorua offers budget backpacker accommodation right beside Kuirau Park, Rotorua’s free geothermal attraction, and only two minutes walk from shops, cafes, restaurants and beautiful Lake Rotorua. There is a wide range of backpacker accommodation to choose from: 4 bed share rooms, 6 bed bunk rooms, triple room, standard double rooms, twin/double ensuite rooms. ... more   less 

Additional Information about YHA Rotorua

Address: 1278 Haupapa Street, Rotorua 3010, New Zealand (Formerly YHA Treks Backpackers)
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: RM143 - RM261 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — YHA Rotorua 5*
Number of rooms: 186
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Also Known As:
Yha Treks Backpackers Rotorua
Yha Treks Backpackers Hotel Rotorua
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Questions & Answers

Here's what travellers have asked, with answers from YHA Rotorua staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The original builiding around the reception more comfortable than the new one on the Kuirau Park side. Better internet signal as well.”
 of 5 bubbles Cyrllle, 8 Dec 2016 | Read review
“Easy, comfy and flexible”
 of 5 bubbles timtT6478JH, 22 Oct 2016 | Read review
“We were near the kitchen and you could hear the kitchen fan turn on all night.”
 of 5 bubbles ash289, 23 Jul 2016 | Read review
“very quiet area at night”
 of 5 bubbles fitmom1010, 14 May 2016 | Read review
“Never choose a west facing room during summer. You will feel like sitting in an oven.”
 of 5 bubbles FRANKGOH, 16 Apr 2016 | Read review
5 of 5
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