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Baden Lodge Motel

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50 Reviews from our TripAdvisor Community

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Showing 47: English reviews
Hastings, New Zealand
Reviewed 12 May 2013

Me and my husband and 2 sons spent 2 nights here while we had a wonderful weekend in Rotorua, and the unit is big enough for our whole family to live in, and they have TV both downstairs and upstairs, so we could watch different channel as we like. I also cooked a light meal in the kitchen, it's very...

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2Thank JessicaJessi
matamata
Reviewed 2 May 2013

as most others do we read all the reviews - after booking this motel - before making the trip to rotorua. when we arrived we were greeted by a friendly lady in reception who quickly processed our booking and showed us to our room. when we went inside we were pleasantly surprised by the cleanliness and modern furnishings and decor....

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1Thank anna t
Upper Hutt, New Zealand
Reviewed 25 March 2013

had the unfortunate experiance of staying at this property in March 2013. The photo looked great in the accomodation guide. The unit was very dark and after we put the lights on you could see the filthy state it was in. Thought we would sleep on the bed upstairs but the sheets were full of holes and the blood stain...

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3Thank singer464
Christchurch, New Zealand
Reviewed 22 February 2013

Stayed 3 nights in Feb 13. Were given towels that were torn & had holes in them. The floor had stain marks, the kitchenette bench was very dirty as were the power outlets. I gave them both a wipe & they came clean, showing they just needed to be given a good clean. It was the same in the bathroom....

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2Thank Eileen L
Brisbane, Australia
Reviewed 20 January 2013

This budget motel is really well presented and the staff are very friendly, efficient and helpful. The beds were not luxurious but OK for the price of the accomodation. The walk into town where all the restaurants were was a little further than I thought it would be so after hiking out on the first night we opted to drive...

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Thank GBN_11
Wellington, New Zealand
Reviewed 6 January 2013

Stayed 26.12.12- 28.12.12. Paper peeling off the walls,cobwebs and one element not working on our hobb. Add to this,the power went out twice within a 6 hour period in unit 6. After a drawn out period trying to get the Manager to understand this,we were moved to unit 9. This unit was in a better condition, but the jet pump...

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3Thank John L
Baden_Lodge_Manager, Manager at Baden Lodge Motel, responded to this review

Thanks for your comments. We are sorry for your dissatisfaction of your stay at our motel. We will take your comments as a good reference and keep improving our motel. Since our manager was on day off at that period, a temporary staff was on site and maybe got misunderstanding in the conversation. We have provided training to all staff...

Palmerston North, New Zealand
Reviewed 5 January 2013

I will never trust a Qualmark rating again. This accommodation is rated 4 star. Arrived mid afternoon and had to wait 10 minutes for service - no response to reception bell and no reply to two phone calls. No apologies for delay in response. Room was grubby. Went and bought cleaning gear and did the "housework" before using the place....

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1Thank peteri1
Baden_Lodge_Manager, Manager at Baden Lodge Motel, responded to this review

We very much appreciate for your feedback and please accept our apology for not meeting your expectation for staying with us. We hope you can understand that the acidic gas level is pretty high around Rotorua area which accelerates the erosion of the facilities (especially to metals), we apologise that we didn’t keep in pace with the depreciation and deal...

Auckland
Reviewed 12 November 2012

I was not happy with Baden Lodge - for several reasons. I arrived at 8.30p.m. the receptionist checked us in then and only then did she tell us there was NO WATER. We asked how long it would be - as we being walked to our unit and were told it would be about 20 minutes. We said we would...

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3Thank CH1AKL
Hamilton, New Zealand
Reviewed 5 October 2012

We have stayed in many Rotorua motels before, and this was easily the best. We loved the beautiful deep spa pool, private courtyard, and the two-storey room layout. The room was clean and very comfortable, and the staff were super friendly and went out of their way to help us. Thanks for an amazing experience, we will definitely be back!

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2Thank Ianhector
Sydney, Australia
Reviewed 3 August 2012

Baden Lodge Motel is one of the best motel I have been to. As an Australian, going overseas, it was hard to find a suitable motel. However, after spending a few nights at Baden Lodge it is a great hotel, with friendly staff and a great environment. I suggest people to make a booking to this motel if they plan...

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2Thank Henry W

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Spa
Room types
  • Kitchenette
  • Suites
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
Official Description (provided by the hotel)
All Units are 2 levels: Private Spa in all rooms: Kitchenette with Microwave and Hobs: Close to City. ... more   less 

Additional Information about Baden Lodge Motel

Address: 301 Fenton Street | Glenholme, Rotorua 3010, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: RM285 - RM406 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Baden Lodge Motel 3.5*
Number of rooms: 10
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Also Known As:
Baden Hotel Rotorua
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't bother, look elsewhere”
 of 5 bubbles 603nigels, 14 Feb 2017 | Read review
“We always take our own pillows - the pillows felt quite firm so were glad to have taken our own.”
 of 5 bubbles raewynh2013, 27 Oct 2013 | Read review
“The place is awesome. I have to say that it is the best motel I’ve ever experienced. Firstly, the studio is quite luxury with 2 floors, and every floor has a queen-size bed in which I had a good quality sleep all night, the private spa pool makes you totally relaxed especially after a whole day travelling. Speaking of service, the receptionist Cindy is professional and filled with passion. The most important thing is that the price is value for money. I strongly recommend this place for travellers such as couples or families.”
 of 5 bubbles FANL588, 25 May 2013 | Read review
“we had room 10,, in another review stay away from room 5!”
 of 5 bubbles 609annat, 1 May 2013 | Read review
“Check it out and make sure there is a light on, I will from now on.”
 of 5 bubbles singer464, 24 Mar 2013 | Read review
5 of 5