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Havana Motor Lodge

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20 Reviews from our TripAdvisor Community

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Showing 18: English reviews
Wellington, New Zealand
Level Contributor
138 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 1 week ago via mobile

Have to say Havana exceeded my expectations. Upon arrival I received a great welcome by Josh, who showed me the various pools around the place and how the spa in my room worked. I mentioned to him that I would like to check out a little bit later than 10am as I was doing the half marathon and he said... More 

Helpful?
Thank Irish_Kiwi77
notincuba, Owner at Havana Motor Lodge, responded to this review

Hi Irish_Kiwi77 exceeding expectations, that's what we love to hear! We having been working non stop over the past few months to give the place a new lease of life and make our guests feel as welcome and relaxed as possible. its great when people like yourself enjoy what we have to offer because we love our little slice of... More 

Abadiania, GO
Level Contributor
9 reviews
4 hotel reviews
Reviewed 1 week ago

The Havana Motor Lodge -- soon to relaunch as the Aura -- knows how to do hospitality. Apart from being awesome individuals, new owners Josh and Nick were always available, and went above and beyond to make sure we enjoyed our stay. Our one-bedroom unit -- Room No.1 -- was impeccably clean and comfortable, complete with a functional kitchen, small... More 

Helpful?
Thank jrighetti
notincuba, Manager at Havana Motor Lodge, responded to this review

Hi Jennifer, Thanks for coming to stay with us, and thanks for taking the time to review us. It is always a real pleasure to have guests stay for an extended period of time, and actually feel like you have really connected with them. We do pride ourselves on going above and beyond for our guest and it seems we... More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

Havana Motor Lodge has the pick of location in Rotorua - just a stone's throw from the lake front and only a minute's walk from the famous Eat Street. Josh & Nick are a wealth of informaion about the area and New Zealand itself, and couldn't be more welcoming. Havana Motor Lodge is a classic case of excellent customer service... More 

Helpful?
Thank Jenna B
notincuba, Owner at Havana Motor Lodge, responded to this review

Hi Jenna B, Thanks for coming over and getting involved, it's people like you that make our place awesome and give us the buzz to produce and amazing experience for all our guests. Josh is seriously embarrassed with the complements, hes actually going red in the face. It was neat to see you out and about, making the most of... More 

New Zealand
Level Contributor
53 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 weeks ago

We stayed from Wednesday night till Saturday morning. Fantastic help. Upgraded our room without a problem to give a bedroom. Room very clean and comfortable. Everything we needed. Loved coming in and going for a plunge in the Sulpher pools. Did not brave the great looking swimming pool at 34% a bit cold for me. Liked the look of the... More 

Helpful?
Thank smcgaw
notincuba, Owner at Havana Motor Lodge, responded to this review

Hi smcgaw, Thanks for your review and your comments, it really does bring a smile to our faces to hear that our guests are having a fantastic experience with us. I'm glad you found our staff helpful, we work tirelessly to ensure our staff are incredibly knowledgeable to provide a quality guest service. It was great to see you able... More 

Rotorua
Level Contributor
9 reviews
Reviewed 4 weeks ago

Great hosts, great pool, perfect rooms and superb location. Base yourself here and explore Rotorua at your own pace! Stayed here 4 times this year when visiting Rotorua and will definitely continue to.

Helpful?
Thank James F
notincuba, Owner at Havana Motor Lodge, responded to this review

Hi James F, Thanks for taking the time to review us, and thanks for continuing to stay with us in Rotorua. The word 'Perfect' doesn't sit too comfortably with us as we are always improving and adding to the place and fine tuning our service. I'm sure you have noticed this to be the case over your 4 stays. You... More 

Auckland, New Zealand
1 review
Reviewed 4 weeks ago

Just as expected Really nice hosts Hot pool great and the mineral pools excellent. Amazingly close to all the eateries in town.Just perfect Late checkout was good for us. The main pool was really great for temperature. Loved it as did the children.

Helpful?
Thank gwynnej0nes
notincuba, Owner at Havana Motor Lodge, responded to this review

Hi gwynnej0nes, Thanks for taking the time to review us. We really love it when our guests use the work 'perfect' in their review. We take that as a sign we are on the right track, but never a sign that a job has been 'done', we are constantly looking for improvement here. It is always fantastic seeing all our... More 

Auckland Region, New Zealand
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 25 October 2016

We've heard about Havana motor lodge from our mutual friend, He said that the motel got a new lease of life and have just been taken over by two very fresh motlier ! Upon arrival we were greeted by Nick , he was very friendly and very helpful which made the check in process very easy especially when we travel... More 

Helpful?
Thank patman45
notincuba, Owner at Havana Motor Lodge, responded to this review

Hi Patman45, Thanks for taking the time to review us. We love to hear from guests that have had a fantastic holiday, after all, most people have been saving up and planning their trip for some time so it is so important to us that there holiday is exactly that... Fantastic. We really work hard to create that 'life' you... More 

Lower Hutt, New Zealand
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 October 2016

Casual yet very professional and friendly staff. Assisted with luggage on arrival and was given a run down of the place. Happy to help throughout stay and was greated every morning! Room was tidy. 2 mins walk to City Centre. Thanks Team :)

Helpful?
1 Thank soloaapaula
notincuba, Owner at Havana Motor Lodge, responded to this review

Hi soloaapaula, Thanks for taking the time to review us. I'm glad you enjoyed our friendly relaxed kiwi hospitality, we really enjoy getting out and talking with our guests throughout their stay, it is something we really pride ourselves on. The place is always tidy, and getting tidier by the day as we continue to renovate, it is something all... More 

A TripAdvisor Member
Reviewed 6 October 2016 via mobile

Amazing service and clean tidy rooms at a good price for young travellers! From check in to check out service was on point with great general knowledge about the local spots and sites and with a few hidden gems that we didn't know about! Just amazing

Helpful?
1 Thank A TripAdvisor Member
notincuba, Owner at Havana Motor Lodge, responded to this review

Hi Mr Stapleton, Thanks for taking the time to review us, we really appreciate all the positive comments. I will pass those comments onto Josh as he really enjoyed chatting with you, and showing you around the place. Normally hes scares guest with his hairy fingers, but it sounds to me like he was spot on. We really pride ourselves... More 

Auckland Region, New Zealand
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 5 October 2016

I was travelling with 2 friends from the States, & we found the place amazing. As I hadn't been to Rotorua for a long time, we used the expert guidance from the owners, who knew so much about the town & best places to visit, eat etc. Nothing they recommended was wrong, so a perfect couple of days. Ending the... More 

Helpful?
Thank Foodwinelover6699
notincuba, Owner at Havana Motor Lodge, responded to this review

Hi Foodwinelover6699, I'm glad you were able to sample afew of our local foods and wines here haha, but above all it was just awesome to see the 3 of you have such a great reunion. We always pride ourselves on making the best recommendations for our guests, that's why we love getting to know people to be able to... More 

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Room/Suite (3)
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The place has changed hands, with that comes a new vision, and the place is now teaming with the energy that made the place famous in the 1960's. Since the ownership change on the 1/7/16 the place has gone through extensive renovations, and well, has been brought into the model era.... No more 1070's gold framed Picasso paints! The Havana Motor Lodge is located in the heart of Rotorua, surrounded by some of Rotorua's most famous sights. Within a short walk, you'll find the lakefront, government gardens, the museum, the Energy Events Centre, and the famous 'Eat Streat'- Rotorua's hive of all things food, drink and entertainment. The Havana boasts 365 day a year swimming, whether in the large thermally heated outdoor pool, or 2 private mineral pools. With BBQ and steam box cooking facilities, the place is now buzzing with life. All rooms are thermally heated, and have full kitchenette's including stove top and cooking facilities. Each room has a full range of TV channels include Sky Sports 1 & 2 and Sky Movies Premiere. The Wi-Fi is also very strong in every room. Join the revolution, like that in Cuba in 59'. It will be sure to get your heart racing. #aurarotorua ... more   less 

Additional Information about Havana Motor Lodge

Address: 1078 Whakaue Street, Rotorua 3010, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: RM375 - RM567 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Havana Motor Lodge 3.5*
Number of rooms: 22
Reservation Options:
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Also Known As:
Havana Motor Hotel Rotorua
Havana Hotel Rotorua
Hotel Style:
#19 Spa Hotel in Rotorua
#28 Family Hotel in Rotorua
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Questions & Answers

Questions? Get answers from Havana Motor Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on first floor, no noise, our room was extremely quiet, but did not stay in other rooms so cant compare. Highly recommend.”
 of 5 bubbles smcgaw, 4 Nov 2016 | Read review
“choose a room close to the pools , less distance to walk”
 of 5 bubbles nala8816, 10 Sep 2016 | Read review
“Always have a room by the pool...”
 of 5 bubbles jocelynm306, 24 Aug 2016 | Read review
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